Skype - Professional Digital Communication
DIGITAL LITERACY & PROFESSIONALISM
Please take a few moments to fill out the pre-workshop survey.
Photo by Margaret Almon via Creative Commons License: https://www.flickr.com/photos/nutmegdesigns/5661569384
Digital Literacy & Professionalism
This workshop is one of a series made by possible by a Digital
Literacy & Professionalism grant from the Washington State
Skype - Workshop overview
• What is Skype?
• Using Skype Professionally
• Setting the Stage
• Mannerisms & Speech
• Getting Started
• Create an Account
• Practice Skyping!
What is Skype?
● Online video, audio, and messaging tool that uses the internet and/or
phone lines to connect people who use a variety of devices.
● Users are listed by “Skype Name” in the “Skype Directory”
○ Instant messaging
○ Voice chat
○ Video chat
○ Screen sharing
○ Group chat
○ Video conferences
Using Skype Professionally
● More day-to-day business meetings,
workshops, and job interviews are being
● Knowing how to effectively use
communication technologies at work is
important in this increasingly digital world.
Photo by elycefiliz via flickr Creative Commons License. https://www.flickr.com/photos/elycefeliz/3243280591
Setting the Stage - a few tips
It is important to thoughtfully set the stage for your professional Skype interaction.
• Prepare and test your devices and technology ahead of time
• Consider what will be seen and heard during your Skype call
• Try to anticipate and prevent distractions
• Make sure you have plenty of light
• Dress professionally
• Post notes for yourself “off-stage”
• Have all documents you might need handy
• Keep your phone nearby in case of technology failure (but turn off the ringer)
Mannerisms & Speech - a few tips
Be mindful of nonverbal and verbal communication.
● Have good posture
● Avoid distracting gestures or movements
● Beware of using too many filler words, like “um” and
“so” and “you know”
● Position the camera in a flattering angel
● Look into the camera rather than your at your screen in
order to “make eye contact”
● Pay attention to body language- yours and theirs
Photo by Adam Foster via Creative Commons License https://www.flickr.com/photos/paperpariah/5185269236
Getting Started - Create your free account
• Click the “Sign In” link
• Choose “Create an account”
• Choose a name appropriate for a job interview or meeting
• Fill out your account and Profile information
• Record your Skype Name on your checklist sheet
Pair & Prepare to Practice
• Find a partner
• Choose an ipad, laptop, or computer with webcam, grab a set
• iPad users need to locate the Skype app
• Computer & laptop users will need to download Skype...
Download Skype (computers & laptops)
• Go to http://www.skype.com/
• Click the “Downloads” link
• Choose the appropriate device icon.
• Click on the “Get Skype for…”
• When the “Opening SkypeSetupFull.exe” window comes up,
choose “Save File”
• Choose “Sign In”
• Enter your Skype Name & Password
• Click on “Sign me in”
● Look up your partner in the directory
● Call your partner
● Use your checklist sheet to practice
Practice Session by Dan Mills via flickr Creative Commons license: https://www.flickr.com/photos/thunder/150914881
Where to get more information and help?
•Skype support link: http://support.skype.com/
•Contact the library: firstname.lastname@example.org
•Contact eLearning: email@example.com
Photo by Steev Hise via Creative Commons License https://flic.kr/p/4HKJE1