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David Horton Project Management Portfolio Narrative


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Thank you for stopping by to look through my Project Management Narrative. Feel free to reach out if you have any questions and I would love to connect with you! I'm on twitter @davidhortonweb and LinkedIn. You can also visit my online home at

Thanks again!

I am a highly self-motivated, dependable and responsible with 10 years of experience managing large enterprise projects. Refining and developing my skills, I continue to hone and refine my craft.

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David Horton Project Management Portfolio Narrative

  1. 1. David Horton Successful Project Management and Leadership
  2. 2. Hello!I am David Horton I am excited to share with you how I can add significant value to your organization! You can find me at @davidhortonweb on Twitter and my online home is at
  3. 3. What to Expect Introduction and Background Learn about who I am and what makes me unique. Discuss a little personal and professional background. Case Studies, Awards and Lessons Learned Discuss hard and soft skills through actual experiences and case studies discussing important themes instrumental in my development and success as a professional. Look at what I have accomplished, learned and contributed during my professional career. Discuss how some experiences helped me further grow as an effective professional and have helped me in my career.
  4. 4. Intro and Background Who I am - what characteristics and experiences make me unique? 1
  5. 5. Who Am I? ▪ Natural leader ▪ Quick Learner ▪ Empathetic technologist ▪ Patient Teacher Empathetic technologist and patient teacher, mentor and coach, helping everyone do their best work.
  6. 6. Servant Leadership Lead by example and put others’ needs above your own.
  7. 7. Always Learning Never satisfied with what I know. I am constantly improving myself and always learning.
  8. 8. Who I Am... A natural leader, able to quickly come up to speed and immediately deliver value by jumping in to new and existing projects, gaining the support and trust at all levels of the organization to effectively deliver projects. An empathetic technologist and patient teacher, mentor and coach, helping everyone on the project team to do their best work
  9. 9. My Background What I can do and what I know
  10. 10. My Top 8...
  11. 11. What I Can Do Lead Well I am good at leading cross-functional teams in supportive, achievement-oriented ways to work together to complete complex and challenging projects
  12. 12. What I Can Do Project Management Systematizing and prioritizing tasks and projects independently and effectively, planning workloads and managing projects in a creative and effective way. Web Development Familiar with HTML, CSS and JavaScript and have led projects to create engaging and useful websites and applications for internal customers as well as external customers and vendors. Problem Solving Effective at problem solving with team members in supportive, patient and tactful ways, when working on a significantly tough and challenging issue.
  13. 13. What I Know SDLC Project Life Cycles Excellent understanding and deep experience of all phases of IT & SDLC Project Lifecycle from Discovery, Initiation and Planning, Executing and Monitoring and finally Closure. Agile & Waterfall Methodologies Strong knowledge and experience in both Agile and Waterfall methodologies, knowing when to use each. Application Integration Able to navigate the plethora of apps and systems, finding common informational and functional needs and can integrate them effectively using Service Oriented Architecture principles.
  14. 14. What I Know Multiple Technology Frameworks Familiar with both open-source and commercial development tools and technology platforms. Specifically, I have good knowledge experience with the following frameworks: Microsoft .NET platform, Apache LAMP stack, Microsoft BizTalk. I am also familiar with the following front-end web development frameworks: JavaScript React, Vue, Redux, Flux and Node.JS.
  15. 15. Case Studies - Successes and Lessons Learned How my skills and knowledge translated into successes in some very critical projects 2
  16. 16. 3 Successful Traits ▪ Charismatic Innovator ▪ Effective Listener ▪ Empathetic Leader Let’s talk about three case studies of successful projects, showcasing my following skills with emphasis on my strengths as a Charismatic Innovator, Effective Listener and Empathetic Leader
  17. 17. Skills and Knowledges Showcased Application Integration Problem Solving Project Management Leadership Project Life Cycles Planning Multiple Tech Frameworks Create, Innovate, Pioneer Systematize and Get Things Done
  18. 18. 3 Common Traits
  19. 19. Case Study #1: Business As Usual The Problem Current Bill Payment Vendor bank integrated with was shutting down its service, with little advance notice. Our team had to quickly find a new payment vendor system to integrate with, where our clients could continue business as usual. The Solution Strategically work with existing vendor partnerships and network to identify new vendor bill payment system, rewrite and future proof and modularize our system to integrate easily with this and any future vendors, allowing for seamless cut-over to new system. The Benefits ● Significant cost savings as new vendor system was cheaper per transaction. ● Improved reporting and dashboards allowed clients and bank to be proactive in identifying problems ● Quicker accounting reconciliation time for clients Important Themes and Lessons ● Ensure system integrations are modularized so switching vendor implementations is quick and seamless, while not impacting other back-end processing systems. ● Communicate and coordinate often when facing tight, unmovable deadlines.
  20. 20. Case Study #2: A Tale of Competing Projects The Problem Two critical projects had to be completed for two departments with very different priorities, agendas and perspectives. Both had competing and largely conflicting priorities and deadlines. Both projects had to be delivered on time and under budget, meeting all stakeholder expectations. The Solution Establish expectations and project scope and deliverables from very beginning of projects. Utilize careful problem solving, multiple technology frameworks, leadership and tact to effectively manage diverse stakeholder expectations for both projects. Pioneered new methods to effectively meet needs of diverse stakeholder groups. The Benefits ● Ensured safety of emergency response personnel by implementing reliable personal protective equipment inventory management system. ● Increased business license revenues by rolling out online license management portal. ● Increased staff efficiency almost tenfold in both departments by automating workflows Important Themes and Lessons ● Communicate and set expectations ahead of time; don’t over-promise and under-deliver, especially with competing stakeholder priorities and deadlines. ● Don’t be afraid to come up with new and improved ways of managing time, staff and priorities to creatively meet diverse stakeholder needs.
  21. 21. Case Study #3: Championing Change The Problem Legacy law enforcement mainframe system built in 1960’s needed to be quickly upgraded, rewritten and brought to current technology. Over 20,000 user community was resistant to change and wanted to keep status quo with old system, not realizing that underlying technology and infrastructure was no longer supported or maintainable. The Solution Form strategic relationships with key “power” users from user community to have them champion new system to rest of community groups. Develop easy to understand training programs to train users early on new system before go-live. Use future-proof technology to ensure continued support and maintenance of new system. The Benefits ● More accurate data-entry by using a graphical user interface instead of “green screen” terminal. ● Better user management and security, saving potential hundreds of thousands of dollars to agencies in security audits due to fraud and data theft. ● Won National Information Exchange Model 2014 award, saving agencies $8 million a year in cost savings. Important Themes and Lessons ● Be empathetic listener and diplomatically and strategically form relationships with “influencers” in user communities to champion change of new system. ● Focus on effective training and preparation before project go-live; preparation and training of user-community is key.
  22. 22. Key to Success Put others first and find ways to add value to their work.
  23. 23. Awards and Achievements Through my hard work, dedication and servant-leadership, I have earned both professional and academic awards 3
  24. 24. “David demonstrates leadership, good communication, sharp technical skills, a willingness to learn, a willingness to teach others, and is driven to get the job done. - Emmit Lamb, Manager
  25. 25. “Our ‘stretchy superhero’ you got pulled in many directions but always came back and supported Business License - Jacqueline R. Holloway, Director
  26. 26. “...willingly and sensitively sharing his perspective to enhance the operations of those he comes in contact with for the overall betterment of the whole organization he deals with. - William P. Roe, Retired USAF Master Sergeant
  27. 27. Awards and Certificates I had the privilege of earning many awards and certificates in my academic and professional career.
  28. 28. Learning Opportunities Weaknesses I have identified during my career that I am always aware of and actively improving upon. 4
  29. 29. My Greatest Weaknesses...and how I Improved
  30. 30. Case Study #1: Just Say “No” Key Takeaways ● Set expectations and be realistic (not too optimistic). ● Communicate workloads via established systems (or create your own) so accurate reporting can be done. ● Keep communication lines always open with your superiors so there are no “hidden surprises” What Happened Eager to please, I had the tendency to take on too many support tickets, optimistic I would be able to resolve all of them in a timely manner. I even took on extra assignments to try to prove my value. The Situation As an entry-level analyst, I was in charge of handling and resolving support tickets that landed in my queue. The Result Some tickets already in my queue didn’t get resolved in a timely manner. Because of this management did not have an accurate picture of my workload and asked for explanation why my tickets were not getting resolved in a timely manner. What I Learned It is important to be mindful of current workloads and priorities. Do not be afraid to say “no” or “not yet” when I know extra work would affect my existing work negatively. Continual communication and visibility of tasks is also important.
  31. 31. Management Philosophies My philosophies and thoughts on project management and leadership. 5
  32. 32. 5 Principles to Lead By Copy Try to “franchise” successful projects for future project success. Copy and adapt what works - don’t reinvent the wheel if you don’t have to Track Articulate clear, measurable and obtainable tasks and track daily/weekly/monthly progress with consistent communication of status. Lead Surround yourself with good, competent team and match tasks with their natural strengths (get to know your team!) Serve Servant Leadership, lead by example. Let those being led, lead; give them opportunities to speak out and show initiative. Learn Never stop learning, be adaptable and understand new circumstances and be flexible. Harness the power of visual thinking.
  33. 33. Thanks!Any questions or thoughts? You can find me at: @davidhortonweb on Twitter on the web
  34. 34. Credits Special thanks to all the people who made and released these awesome resources for free: ▪ Presentation template by SlidesCarnival ▪ Photographs by Unsplash & Death to the Stock Photo (license) ▪ Infographics powered by PiktoChart