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Scrum Gathering: Coaching Trust

Scrum Gathering 2015 presentation of "Coaching Trust" by David Hawks of Agile Velocity.

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Scrum Gathering: Coaching Trust

  1. 1. David Hawks The Role of a Coach starts with building Team Trust and Alignment
  2. 2. Learning Objectives At the end of this session, you will be able to: •  Describe three or more specific coaching tools •  List three or more common team dysfunctions •  Feel comfortable facilitating a team trust exercise
  3. 3. Agenda •  Opening •  What is coaching? •  Team alignment around goals & values •  How to build trust within teams •  Create an action plan
  4. 4. WHAT IS AGILE COACHING?
  5. 5. What Do You Think? • What comes to mind when you think of agile coaching? • What skills are required? • Is coaching limited to one role?
  6. 6. CONCEPT CENTERS
  7. 7. Role of Agile Coaching
  8. 8. HOW TO BUILD TRUST
  9. 9. Why is Trust Important?
  10. 10. 5 Dysfunctions Trust Survey •  Open survey in hand out •  Assign a rating to each statement •  Evaluate statements as honestly and objective as possible •  Use (1-5) scale to indicate how each statement applies to your team •  When done total your score and divide by 8
  11. 11. Five Dysfunctions of a Team High Medium Low Average Score of 3.75 and above Average score of 3.25 – 3.74 Average score of 3.24 or below Your team has created an environment where vulnerability and openness are the norm. Your team may need to get more comfortable being vulnerable with one another about individual strengths, weaknesses, mistakes and needs for help. Your team lacks necessary levels of openness and vulnerability about individual strengths, weaknesses, mistakes and needs for help.
  12. 12. http://www.cebano.co.za/wp-content/uploads/2012/01/5-Dysfunctions-of-Team3.jpg
  13. 13. HOW CAN YOU IMPROVE TRUST WITHIN YOUR TEAM?
  14. 14. How Can You Improve Trust Within Your Team? http://www.lovemytool.com/.a/6a00e008d9577088340120a8a2ea37970b-800wi Share Personal Experiences
  15. 15. http://crpf.bih.nic.in/image/communication.jpg Encourage and demonstrate Open Communication How Can You Improve Trust Within Your Team?
  16. 16. http://crpf.bih.nic.in/image/communication.jpg Establish Team Values “Clarity of values and direction makes a significant difference in behavior at work and is a force behind motivation, commitment, and productivity.” Kouzes and Posner, “Leadership Challenge” How Can You Improve Trust Within Your Team?
  17. 17. TEAM ALIGNMENT
  18. 18. Personal Maps
  19. 19. Journeyline
  20. 20. Constellation
  21. 21. ESTABLISH TEAM VALUES
  22. 22. Core & Wish Values Aspire To Complement Core Values Natural Define You
  23. 23. Value Stories Exercise •  Think about past stories which exemplify and illustrate the culture of your team or organization •  Pick 2-3 core values from the list •  Review the list again and pick 2-3 wish values •  Review your values with everyone at the table and agree upon a final set
  24. 24. MOVING MOTIVATORS EXERCISE
  25. 25. Jurgen Appelo The Moving Motivators exercise is based on the 10 intrinsic desires which I derived from the works of Daniel Pink, Steven Reiss, and Deci/ Ryan
  26. 26. TAKE ACTION
  27. 27. Now what? • Focus on two or three values • Use them to emphasize who you are as an organization, team and individual
  28. 28. Don’t just make them visible •  Take action on values •  Demonstrate that the values matter
  29. 29. Action Plan •  Knowing your motivator, how will this change how you coach? •  How do you think you can leverage what you learned to help your team?

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