ACCELERATORS Project-CRM 4.0 by KMS FOR MICROSOFT DYNAMICS CRM
What Are Accelerators? <ul><li>Add-on modules  that deliver extended capability to Microsoft Dynamics CRM 4.0  </li></ul>
Accelerators for Microsoft Dynamics CRM <ul><li>Analytics </li></ul><ul><li>eService </li></ul><ul><li>Event Management </...
Analytics  <ul><li>Extended BI for Microsoft Dynamics CRM 4.0 </li></ul><ul><li>Delivers sales, service and operations das...
Screenshot slide(s)
Screenshot slide(s)
Business Productivity <ul><li>Collection of time-saving productivity customizations for Microsoft Dynamics CRM 4.0 </li></...
Enterprise Search <ul><li>Rapidly configure portal views of Microsoft Dynamics CRM data within SharePoint (MOSS) </li></ul...
CRM Notifications <ul><li>Drive a role-tailored subscription experience for your customers </li></ul><ul><li>Newsfeeds tha...
Extended Sales Forecasting <ul><li>Enriched forecasting mechanism for  Microsoft Dynamics CRM 4.0 </li></ul>WHAT IS IT? <u...
Event Management <ul><li>Functionality to plan, execute, and review events </li></ul>WHAT IS IT? <ul><li>Plan venues, pres...
eService <ul><li>A configurable self-service portal for enhanced customer service through Microsoft Dynamics  CRM 4.0 </li...
<ul><li>Accelerators for Microsoft Dynamics CRM 4.0 are released  at no cost . </li></ul><ul><li>Review the licensing impl...
THANK YOU!
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Kms Accelerators For Microsoft Dynamics Crm Overview Final 2008 10 26

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Kms Accelerators For Microsoft Dynamics Crm Overview Final 2008 10 26

  1. 1. ACCELERATORS Project-CRM 4.0 by KMS FOR MICROSOFT DYNAMICS CRM
  2. 2. What Are Accelerators? <ul><li>Add-on modules that deliver extended capability to Microsoft Dynamics CRM 4.0 </li></ul>
  3. 3. Accelerators for Microsoft Dynamics CRM <ul><li>Analytics </li></ul><ul><li>eService </li></ul><ul><li>Event Management </li></ul><ul><li>Enterprise Search </li></ul><ul><li>Sales Methodologies </li></ul><ul><li>Extended Sales Forecasting </li></ul><ul><li>CRM Notifications </li></ul><ul><li>Business Productivity </li></ul>
  4. 4. Analytics <ul><li>Extended BI for Microsoft Dynamics CRM 4.0 </li></ul><ul><li>Delivers sales, service and operations dashboards </li></ul>WHAT IS IT? <ul><li>View rich scorecards through SSRS, SharePoint and PerformancePoint Server </li></ul><ul><li>Browse pre-built OLAP cubes for deeper analysis </li></ul>ALLOWS USERS TO
  5. 5. Screenshot slide(s)
  6. 6. Screenshot slide(s)
  7. 7. Business Productivity <ul><li>Collection of time-saving productivity customizations for Microsoft Dynamics CRM 4.0 </li></ul>WHAT IS IT? <ul><li>Conduct business data auditing </li></ul><ul><li>Sales, Service and Marketing workflows </li></ul>ALLOWS USERS TO
  8. 8. Enterprise Search <ul><li>Rapidly configure portal views of Microsoft Dynamics CRM data within SharePoint (MOSS) </li></ul><ul><li>Expose this data to MOSS enterprise search </li></ul>WHAT IS IT? <ul><li>Use one central unstructured search to find e-mails, documents, web content, and now Microsoft Dynamics CRM data! </li></ul>ALLOWS USERS TO
  9. 9. CRM Notifications <ul><li>Drive a role-tailored subscription experience for your customers </li></ul><ul><li>Newsfeeds that allow users to subscribe to CRM “events” relevant to their job role </li></ul>WHAT IS IT? <ul><li>Choose how they receive information (e.g., Outlook 2007, Vista Gadgets or IE) about topics they care about such as new leads, trouble tickets for key accounts </li></ul>ALLOWS USERS TO
  10. 10. Extended Sales Forecasting <ul><li>Enriched forecasting mechanism for Microsoft Dynamics CRM 4.0 </li></ul>WHAT IS IT? <ul><li>Quickly classify pipeline as High, Low or Commit </li></ul><ul><li>Track budget for nominated periods </li></ul><ul><li>Generate forecast reports </li></ul>ALLOWS USERS TO
  11. 11. Event Management <ul><li>Functionality to plan, execute, and review events </li></ul>WHAT IS IT? <ul><li>Plan venues, presenters, sessions, sponsors and event capacity </li></ul><ul><li>Send invitations, automate web registrations, waitlists and track event attendance </li></ul>ALLOWS USERS TO
  12. 12. eService <ul><li>A configurable self-service portal for enhanced customer service through Microsoft Dynamics CRM 4.0 </li></ul>WHAT IS IT? <ul><li>Edit their profile </li></ul><ul><li>View, raise, close and re-open cases </li></ul><ul><li>Search the Knowledge Base </li></ul><ul><li>Schedule services </li></ul>ALLOWS USERS TO
  13. 13. <ul><li>Accelerators for Microsoft Dynamics CRM 4.0 are released at no cost . </li></ul><ul><li>Review the licensing implications for each one (e.g. if you implement the portals then you will require an external connector license). Documentation will be provided with each accelerator discussing specific licensing requirements. </li></ul>Accelerators: Pricing and Licensing
  14. 14. THANK YOU!

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