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RWDG Slides: Three Ways to Manage Your Data Stewards

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There are three ways to manage the data stewards in your organization. You can assign people to be data stewards, identify people as data stewards and you can recognize people as data stewards. The approach you select to associating people with their stewardship role may dictate how your data governance program is perceived by your organization.
Join Bob Seiner for this month’s installment of the Real-World Data Governance webinar series where he will be sharing three unique approaches to managing data stewards in your organization. Each approach brings with it benefits as well as challenges that must be addressed while planning a data governance program. Join us to learn how the approaches differ.
In this webinar Bob will discuss:
Details of the three ways to manage data stewards
How to select the appropriate way to manage data stewards
The benefits and challenges associated with each method
Preparing for how the organization will respond to each method
Staying true to the method you choose or altering your approach

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RWDG Slides: Three Ways to Manage Your Data Stewards

  1. 1. 1 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Three Ways to Manage Your Data Stewards Monthly Webinar Series Hosted by DATAVERSITY Robert S. Seiner – KIK Consulting / TDAN.com October 18, 2018 – 11:00 a.m. PT / 2:00 p.m. ET Real-World Data Governance
  2. 2. Three Ways to Manage Your Data Stewards
  3. 3. D a t a G o v e r n a n c e Data Stewards are responsible for the management of the data domains that are aligned to them. This means that they are responsible for the definition, quality, access and use of data in their respective business functions. They help the user community to find, understand and trust the data. Possess a domain-level perspective and business awareness Provide business data requirements and serve as an expert for their business functions for key projects Data Domain Expert Manage data definitions, business rules, metrics, valid values, quality rules, etc. Represent their business functions when participating in defining policies/standards for governance Governance Representative As the first line of defense for data related questions and issues they are able to effectively promote data governance to the user community Continuous maintenance of existing and new meta data/business terms provide a robust repository that enable the user community to be self-sufficient Adoption Champion
  4. 4. 2 2 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Real-World Data Governance Introduction • Real-World Data Governance – Monthly Webinar Series November 15, 2018 – Data Governance and Three Levels of Metadata Third Thurs @ 2pm EST – Register at TDAN.com, KIKconsulting.com, DATAVERSITY.net • Non-Invasive Data Governance Book ISBN 9781935504856 / Technics Publishing / Amazon.com • Speaking @ Dataversity Events Data Governance Winter – Delray Beach, FL – December 3-7, 2018 Enterprise Data World – Boston, MA – March 17-22, 2019 • Online Learning Plan Non-Invasive Data Governance - DATAVERSITY Training Center https://training.dataversity.net • The Data Administration Newsletter (TDAN.com) Twice Monthly – Data Articles, Columns, Blogs and Features Produced by DATAVERSITY – Subscribe for emails • KIK Consulting & Educational Services KIKConsulting.com Home of Non-Invasive Data Governance™ KIKCONSULTING.COM CONSULTING & EDUCATIONAL SERVICES KNOWLEDGE IS KING
  5. 5. 3 3 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • In this webinar I will discuss: – Details of the three ways to manage data stewards – How to select the appropriate way to manage data stewards – The benefits and challenges associated with each method – Preparing for how the organization will respond to each method – Staying true to the method you choose or altering your approach Three Ways to Manage Your Data Stewards Abstract
  6. 6. 4 4 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Data Governance – Data Governance is the Execution and Enforcement of Authority Over the Management of Data and Data-Related Resources. • Data Stewardship – Data Stewardship is the Formalization of Accountability Over the Management of Data and Data-Related Resources. Three Ways to Manage Your Data Stewards Definitions
  7. 7. 5 5 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Non-Invasive Data Governance™ – The practice of: • applying formal accountability & behavior • through non-invasive roles & responsibilities • to existing and / or new processes • to assure that the definition, production & usage of data • assures regulatory compliance, security, privacy, protection & quality. – Non-Invasive describes how governance is applied to assure non-threatening management of valuable data assets. – The goal is to be » Transparent » Supportive » Collaborative. Three Ways to Manage Your Data Stewards Definitions
  8. 8. 6 6 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • A Data Steward can be anybody in the organization (business or technical) that defines, produces, and/or uses data as part of their job if they are held formally accountable for what they do with the data. Three Ways to Manage Your Data Stewards Definitions: What is a Data Steward?
  9. 9. 7 7 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • A Data Steward can be anybody in the organization (business or technical) that defines, produces, and/or uses data as part of their job if they are held formally accountable for what they do with the data. Three Ways to Manage Your Data Stewards Definitions: What is a Data Steward? • A Data Steward can be anybody in the organization (business or technical) • that defines, produces, and/or uses data as part of their job • if they are held formally accountable for what they do with the data.
  10. 10. 8 8 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • A Data Steward is a person that defines, produces or uses data as part of their job and has a defined level of accountability for assuring quality in the definition, production or usage of that data. Three Ways to Manage Your Data Stewards Definitions: Who is a Data Steward?
  11. 11. 9 9 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • A Data Steward is a person that defines, produces or uses data as part of their job and has a defined level of accountability for assuring quality in the definition, production or usage of that data. Three Ways to Manage Your Data Stewards Definitions: Who is a Data Steward? • A Data Steward is a person that defines, produces, uses data as part of their job • that has a defined level of accountability for assuring quality • in the definition, production or usage of that data.
  12. 12. 10 10 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Three Distinct Approaches to Determine – Who Are Your Data Stewards: 1. Command and Control Approach 2. Traditional Approach 3. Non-Invasive Approach Three Ways to Manage Your Data Stewards The Three Approaches
  13. 13. 11 11 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Three Distinct Approaches to Determine – Who Are Your Data Stewards: 1. Command and Control Approach – Assign People as Data Stewards 2. Traditional Approach 3. Non-Invasive Approach Three Ways to Manage Your Data Stewards The Three Approaches
  14. 14. 12 12 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Three Ways to Manage Your Data Stewards The Three Approaches • Three Distinct Approaches to Determine – Who Are Your Data Stewards: 1. Command and Control Approach – Assign People as Data Stewards 2. Traditional Approach – Identify People as Data Stewards 3. Non-Invasive Approach
  15. 15. 13 13 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Three Distinct Approaches to Determine – Who Are Your Data Stewards: 1. Command and Control Approach – Assign People as Data Stewards 2. Traditional Approach – Identify People as Data Stewards 3. Non-Invasive Approach – Recognize People as Data Stewards Three Ways to Manage Your Data Stewards The Three Approaches
  16. 16. 14 14 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Command and Control Approach – Assign people to be Data Stewards – Typical assignments are as Data Owners – Select Number of People – Told “You will do this.” – Most invasive approach to stewardship. Three Ways to Manage Your Data Stewards The Three Approaches
  17. 17. 15 15 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Questions about the Command and Control Approach – How will people accept being assigned as Data Stewards? – How will you define the role of the Data Owner? – Will we cover the entire organization with a select number of people? – How will people respond to being told “You will do this”? – Do we consider this approach to be “over and above”? Three Ways to Manage Your Data Stewards The Three Approaches
  18. 18. 16 16 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Traditional Approach – Identify people to be Data Stewards – Typical stewards are identified as Data Owners – Still a Select Number of People – Told “You need to do this.” – Less invasive approach to stewardship / still invasive. Three Ways to Manage Your Data Stewards The Three Approaches
  19. 19. 17 17 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Questions about the Traditional Approach – How will people accept being identified as Data Stewards? – How will you define the role of the Data Owner? – Will we cover the entire organization with a select number of people? – How will people respond to being told “You need to do this”? – Is this approach still “over and above”? Three Ways to Manage Your Data Stewards The Three Approaches
  20. 20. 18 18 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Non-Invasive Approach – Recognize people to be Data Stewards – Typical stewards are recognized by their relationship to data. – Everybody is a Data Steward / Complete Organizational Coverage – Told “You are already doing this.” – Least invasive approach to stewardship / non-invasive. Three Ways to Manage Your Data Stewards The Three Approaches
  21. 21. 19 19 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Questions about the Non-Invasive Approach – How will people accept being recognized as Data Stewards? – How will you define the role of the Steward, Domain Steward? – Will we cover the entire organization by following this approach? – How will people respond to being told “You are already doing this”? – Is this approach suited to fit the culture of your organization? Three Ways to Manage Your Data Stewards The Three Approaches
  22. 22. 20 20 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Command and Control Approach to Stewardship – Level of Mandate Required for this Approach to Data Stewardship – Data Governance is Not Optional / Rule with “Iron Fist” – People Behave in the Desired Manner – Authority to be the Implementer of this Approach to Data Stewardship Three Ways to Manage Your Data Stewards Selecting the Appropriate Way to Manage Data Stewards
  23. 23. 21 21 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Traditional Approach to Stewardship – Level of Mandate Required for this Approach to Data Stewardship – Data Governance is Something We Should All Do – People Behave in the Desired Manner – Authority to be the Implementer of this Approach to Data Stewardship Three Ways to Manage Your Data Stewards Selecting the Appropriate Way to Manage Data Stewards
  24. 24. 22 22 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Non-Invasive Approach to Stewardship – Level of Mandate Required for this Approach to Data Stewardship – Data Governance is Something That is Matter-of-Fact – People Behave in the Desired Manner – Authority to be the Implementer of this Approach to Data Stewardship Three Ways to Manage Your Data Stewards Selecting the Appropriate Way to Manage Data Stewards
  25. 25. 23 23 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Consider the impact the approach will have on your ability to … – Develop … – Sell … – Communicate … – Influence … – Enforce … … the Data Stewardship aspect of your Data Governance Program. Three Ways to Manage Your Data Stewards Selecting the Appropriate Way to Manage Data Stewards
  26. 26. 24 24 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Command-and-Control Approach to Data Governance – Very Authoritative – People have to follow the approach. – Strictly a Top Down Approach – All About Control of the Data Three Ways to Manage Your Data Stewards Benefits and Challenges
  27. 27. 25 25 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Traditional Approach to Data Stewardship – Field of Dreams Scenario – Program is Well Defined and Sold to Management – Council is Set Up to Provide Strategic Directive – Roles are Clearly Defined – People Respond Based on the Value They Receive Three Ways to Manage Your Data Stewards Benefits and Challenges
  28. 28. 26 26 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Non-Invasive Approach to Data Stewardship – Less Reason for Stewards to Push Back – Hard for Leadership to Reject – Stewardship Based on Relationships to Data – Complete Coverage Across Organization – Changes Peoples View of How Data Governance Can Be Applied Three Ways to Manage Your Data Stewards Benefits and Challenges
  29. 29. 27 27 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • What can prevent the Command-and-Control approach from being successful? – Leadership does not support, sponsor and understand – People push back when told what to do – People need to make time to be a Data Steward – People evaluated on how well they steward data – People don’t listen to the Data Governance Team Three Ways to Manage Your Data Stewards Benefits and Challenges
  30. 30. 28 28 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • What can prevent the Traditional approach from being successful? – Leadership supports and sponsors but doesn’t truly understand – People follow the approach if they see that there is value in it for them – People make time to be a Data Steward if their Management agrees – Only specific people evaluated on how well they steward data – People just go-along with the Data Governance Team Three Ways to Manage Your Data Stewards Benefits and Challenges
  31. 31. 29 29 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • What can prevent the Non-Invasive approach from being successful? – People have called it a “Do-Nothing” Approach – More like a “Do-Everything” and “Do-Everybody” Approach – The incremental nature of the roll out – Added complexity of addressing everybody in the organization – Senior Leadership do not understand the approach to Stewardship Three Ways to Manage Your Data Stewards Benefits and Challenges
  32. 32. 30 30 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • How the organization will respond to the: – Command and Control Approach – Traditional Approach – Non-Invasive Approach – Hybrid Approach Three Ways to Manage Your Data Stewards Preparing for How the Organization will Respond
  33. 33. 31 31 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner Three Ways to Manage Your Data Stewards Preparing for How the Organization will Respond COMPONENTS APPROACHES
  34. 34. 32 32 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Roles (Authority) – Command-and-Control Approach • People are assigned new roles • People are given new levels of authority – Traditional Approach • People are told they also have a new role • People are given new levels of authority – Non-Invasive Approach • People are recognized for their relationship to the data • People levels of authority are formalized Three Ways to Manage Your Data Stewards Preparing for How the Organization will Respond
  35. 35. 33 33 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Processes – Command-and-Control Approach • All New Processes • All Processes will be Governed – Traditional Approach • Single Data Stewardship Process • The Data Stewardship Process – Non-Invasive Approach • Stewardship Applied to Process • Appropriate Processes are Governed Three Ways to Manage Your Data Stewards Preparing for How the Organization will Respond
  36. 36. 34 34 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Communications – Command-and-Control Approach • Stewardship is Mandatory • You will do this. – Traditional Approach • Stewardship is Important • You should do this. – Non-Invasive Approach • Stewardship based on Data Relations. • You already do this. Three Ways to Manage Your Data Stewards Preparing for How the Organization will Respond
  37. 37. 35 35 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Metrics – Command-and-Control Approach • Measure Value of Stewarding Data • Terms of ROI – Traditional Approach • Measure Data Itself • Terms of Data Discipline – Non-Invasive Approach • Measure Advancements • Terms of Awareness / Following Rules Three Ways to Manage Your Data Stewards Preparing for How the Organization will Respond
  38. 38. 36 36 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Tools – Command-and-Control Approach • Purchase Tool First • Tool a Large Part of Solution – Traditional Approach • Leverage Existing Tools First • Tool Drives the Solution – Non-Invasive Approach • Leverage and Build Toolkit • Tool Enables Solution Three Ways to Manage Your Data Stewards Preparing for How the Organization will Respond
  39. 39. 37 37 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Should be a question – Is it important to stay true to a single approach? • Data Governance Framework Core Components • Consideration of a Hybrid Method • Factors to Compare Approaches to Stewardship – Roles (Authority) – Processes – Communications – Metrics – Tools Three Ways to Manage Your Data Stewards Staying True to the Method
  40. 40. 38 38 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • In this webinar I discussed: – Details of the three ways – How to select the appropriate way to manage data stewards – Benefits and Challenges – Preparing for how the organization will respond to each method – Staying true to the method you choose Three Ways to Manage Your Data Stewards Summary
  41. 41. 39 39 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Questions and Answers Real-World Data Governance Summary • Reminder – Next Month – Real-World Data Governance Webinar Series Data Governance and Three Levels of Metadata November 15th, 2018 – 2 pm ET Sign up at TDAN.com, Dataversity, KIKConulting.com
  42. 42. 40 40 Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner • Robert S. Seiner KIK Consulting & Educational Services – KIKconsulting.com The Data Administration Newsletter – TDAN.com Post Office Box 112571, Upper St. Clair, Pennsylvania 15241 412.220.9643, 412.220.9644 (Fax) rseiner@kikconsulting.com rseiner@tdan.com @RSeiner #RWDG Real-World Data Governance Contact Information

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