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In January 2014, Datavail commissioned Forrester Consulting to evaluate the viability of a managed service approach to database administration. With the explosion in the variety, velocity and volume of data and databases, coupled with the scarcity of DBA talent, the time is right to consider an alternative approach to managing databases. Forrester Consulting conducted the survey of executives in mid to large enterprises who are using managed services to augment their in-house DBA.
Forrester Principal Analyst Noel Yuhanna
shares the results of the study which include:
Improved SLAs – in some cases, dramatically improved
Consistent 24×7 coverage
Deep expertise in areas where in-house staff needed assistance
Improved retention of on-staff DBAs