Chapter 13 Organizing Information System Resources <ul><li>MIS Department </li></ul><ul><li>Centralization and Decentraliz...
<ul><ul><li>I. MIS Department </li></ul></ul><ul><ul><li>1. Basic Roles of MIS Department (p.510) </li></ul></ul><ul><ul><...
<ul><ul><li>Hardware acquisition and support </li></ul></ul><ul><ul><ul><li>Purchase, test, deliver and setup computers </...
<ul><ul><li>Support end-user development </li></ul></ul><ul><ul><ul><li>Training and help desk </li></ul></ul></ul><ul><ul...
<ul><ul><li>2. MIS Jobs (p.516) </li></ul></ul><ul><ul><li>Management: CIS/VP, Director </li></ul></ul><ul><ul><li>Busines...
<ul><ul><li>II. Centralization or Decentralization? (p.519) </li></ul></ul><ul><ul><li>1. Hardware </li></ul></ul><ul><ul>...
<ul><ul><li>2. Software </li></ul></ul><ul><ul><li>Centralizing software </li></ul></ul><ul><ul><ul><li>Standardization an...
<ul><ul><li>3. Data </li></ul></ul><ul><ul><li>Centralizing data </li></ul></ul><ul><ul><ul><li>Easy to share data (concur...
<ul><ul><li>4. Personnel </li></ul></ul><ul><ul><li>Centralizing personnel </li></ul></ul><ul><ul><ul><li>Group of special...
<ul><ul><li>III. Outsourcing Computer Facilities and Services </li></ul></ul><ul><ul><li>(p.517) </li></ul></ul><ul><ul><l...
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Transparencies for Chapter 13

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Transparencies for Chapter 13

  1. 1. Chapter 13 Organizing Information System Resources <ul><li>MIS Department </li></ul><ul><li>Centralization and Decentralization </li></ul><ul><li>Outsourcing Computer Facilities and Services </li></ul>
  2. 2. <ul><ul><li>I. MIS Department </li></ul></ul><ul><ul><li>1. Basic Roles of MIS Department (p.510) </li></ul></ul><ul><ul><li>Hardware acquisition and support </li></ul></ul><ul><ul><li>Software acquisition and support </li></ul></ul><ul><ul><li>Network support </li></ul></ul><ul><ul><li>Software development </li></ul></ul><ul><ul><li>Support end-user development </li></ul></ul><ul><ul><li>Corporate Computing Standards </li></ul></ul><ul><ul><li>Data and Database Administrator </li></ul></ul><ul><ul><li>Security </li></ul></ul><ul><ul><li>Advocacy roles </li></ul></ul>
  3. 3. <ul><ul><li>Hardware acquisition and support </li></ul></ul><ul><ul><ul><li>Purchase, test, deliver and setup computers </li></ul></ul></ul><ul><ul><ul><li>Fix or replace computers </li></ul></ul></ul><ul><ul><ul><li>Routine maintenance </li></ul></ul></ul><ul><ul><li>Software acquisition and support </li></ul></ul><ul><ul><ul><li>Purchase and install </li></ul></ul></ul><ul><ul><ul><li>User training and support </li></ul></ul></ul><ul><ul><ul><li>Upgrade </li></ul></ul></ul><ul><ul><li>Network Support </li></ul></ul><ul><ul><ul><li>Wired and wireless </li></ul></ul></ul><ul><ul><ul><li>Connections to Internet </li></ul></ul></ul><ul><ul><ul><li>Network Security </li></ul></ul></ul><ul><ul><li>Software development </li></ul></ul><ul><ul><ul><li>MIS development team leader </li></ul></ul></ul><ul><ul><ul><li>Select and schedule MIS projects </li></ul></ul></ul><ul><ul><ul><li>Monitor progress </li></ul></ul></ul>
  4. 4. <ul><ul><li>Support end-user development </li></ul></ul><ul><ul><ul><li>Training and help desk </li></ul></ul></ul><ul><ul><ul><li>Simple one-user system grows into large multiple-user system (security, accuracy and so on) </li></ul></ul></ul><ul><ul><li>Set corporate data standards: data, files, software, hardware and hardware connections </li></ul></ul><ul><ul><li>Data and data administration </li></ul></ul><ul><ul><ul><li>maintain and monitor performance of database </li></ul></ul></ul><ul><ul><ul><li>Provide data integrity and security control </li></ul></ul></ul><ul><ul><ul><li>Data backup and recovery </li></ul></ul></ul><ul><ul><li>Security </li></ul></ul><ul><ul><ul><li>Policies </li></ul></ul></ul><ul><ul><ul><li>Control and monitor </li></ul></ul></ul><ul><ul><li>Advocacy roles: present benefits and strategic use of MIS. </li></ul></ul>
  5. 5. <ul><ul><li>2. MIS Jobs (p.516) </li></ul></ul><ul><ul><li>Management: CIS/VP, Director </li></ul></ul><ul><ul><li>Business oriented: system analyst </li></ul></ul><ul><ul><li>Technical positions: network administrator, database administrator, telecommunication specialist, programmer </li></ul></ul><ul><ul><li>Entry-level: help desk, PC technician </li></ul></ul>
  6. 6. <ul><ul><li>II. Centralization or Decentralization? (p.519) </li></ul></ul><ul><ul><li>1. Hardware </li></ul></ul><ul><ul><li>Centralizing hardware </li></ul></ul><ul><ul><ul><li>Share hardware such as large computer, printer and so on. </li></ul></ul></ul><ul><ul><ul><li>Less duplication of hardware, software, data and MIS personnel. </li></ul></ul></ul><ul><ul><ul><li>More efficient use of hardware </li></ul></ul></ul><ul><ul><ul><li>User access control </li></ul></ul></ul><ul><ul><li>Decentralizing hardware </li></ul></ul><ul><ul><ul><li>Price ($50,000 per MIPS vs.. $50 per MIPS) </li></ul></ul></ul><ul><ul><ul><li>Avoid total breakdown </li></ul></ul></ul><ul><ul><ul><li>Personalized equipment </li></ul></ul></ul>
  7. 7. <ul><ul><li>2. Software </li></ul></ul><ul><ul><li>Centralizing software </li></ul></ul><ul><ul><ul><li>Standardization and compatibility </li></ul></ul></ul><ul><ul><ul><li>Easier to install and upgrade </li></ul></ul></ul><ul><ul><ul><li>A certain number of licenses shared by more users </li></ul></ul></ul><ul><ul><ul><li>Buying discount </li></ul></ul></ul><ul><ul><li>Decentralizing software </li></ul></ul><ul><ul><ul><li>Speed </li></ul></ul></ul><ul><ul><ul><li>Flexible to requirement of users </li></ul></ul></ul>
  8. 8. <ul><ul><li>3. Data </li></ul></ul><ul><ul><li>Centralizing data </li></ul></ul><ul><ul><ul><li>Easy to share data (concurrent access, data integrity, security control and monitoring access and usage) </li></ul></ul></ul><ul><ul><ul><li>Easy to backup and recover </li></ul></ul></ul><ul><ul><li>Decentralizing data </li></ul></ul><ul><ul><ul><li>Faster data access (sometimes through data replication) </li></ul></ul></ul><ul><ul><ul><li>Complete control of own data </li></ul></ul></ul><ul><ul><ul><li>Easy access since users know what data they have and where data is located. </li></ul></ul></ul>
  9. 9. <ul><ul><li>4. Personnel </li></ul></ul><ul><ul><li>Centralizing personnel </li></ul></ul><ul><ul><ul><li>Group of specialized MIS personnel </li></ul></ul></ul><ul><ul><ul><li>Ease of recruitment and training </li></ul></ul></ul><ul><ul><ul><li>Professional career and promotion </li></ul></ul></ul><ul><ul><ul><li>Easy to monitor MIS cost </li></ul></ul></ul><ul><ul><li>Decentralizing personnel </li></ul></ul><ul><ul><ul><li>Faster response to users’ needs </li></ul></ul></ul><ul><ul><ul><li>Better understanding of users’ needs </li></ul></ul></ul><ul><ul><ul><li>Better communication to users </li></ul></ul></ul><ul><ul><ul><li>Different career path </li></ul></ul></ul><ul><ul><li>5. Client/Server model combines both </li></ul></ul><ul><ul><li>Items on server tend to be centralized and gain efficiencies from large scale of operation </li></ul></ul><ul><ul><li>Items on client tend to be decentralized and flexibility </li></ul></ul>
  10. 10. <ul><ul><li>III. Outsourcing Computer Facilities and Services </li></ul></ul><ul><ul><li>(p.517) </li></ul></ul><ul><ul><li>Advantages </li></ul></ul><ul><ul><ul><li>Professional development teams </li></ul></ul></ul><ul><ul><ul><li>Minimize management of IT development issues </li></ul></ul></ul><ul><ul><ul><li>Easy to control costs </li></ul></ul></ul><ul><ul><li>Disadvantages </li></ul></ul><ul><ul><ul><li>Possible loss of control </li></ul></ul></ul><ul><ul><ul><li>Security issues </li></ul></ul></ul><ul><ul><ul><li>Who identify long-term competitive advantages </li></ul></ul></ul><ul><ul><ul><li>Possible higher costs: your cost + profit margin </li></ul></ul></ul>

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