Guest Speaker: Nick Ionita


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  • Guest Speaker: Nick Ionita

    1. 1. Museum Digital Guide & Administration System
    2. 2. Presentation Roadmap <ul><li>My Background </li></ul><ul><li>Office Composition </li></ul><ul><li>My Role within IBM </li></ul><ul><li>Vision for the Project </li></ul><ul><li>My Role within the Project </li></ul><ul><li>Project High Level Overview </li></ul><ul><li>System Interaction </li></ul><ul><li>Process Drill Down </li></ul><ul><li>Results </li></ul><ul><li>Questions </li></ul>
    3. 3. My Background <ul><li>Nick Ionita </li></ul><ul><ul><li>Currently working for IBM </li></ul></ul><ul><ul><ul><li>July 2002 – October 2004: Marketing Analyst (American Integrated Marketing Communications) </li></ul></ul></ul><ul><ul><ul><li>October 2004 – Present: IT Specialist (IBM Global Services) </li></ul></ul></ul><ul><ul><li>Education </li></ul></ul><ul><ul><ul><li>B.B.A in Management Information Systems from Southern Methodist University </li></ul></ul></ul><ul><ul><ul><li>M.Sc in Information Systems from DePaul University </li></ul></ul></ul><ul><ul><ul><ul><li>IS 540 Global Information Technology </li></ul></ul></ul></ul><ul><ul><ul><ul><li>IS 596: Topics in Information Systems- Brazil Case Study/Trip </li></ul></ul></ul></ul>
    4. 4. Office Composition <ul><li>Centers for IBM e-business Innovation </li></ul><ul><ul><li>Focus on keeping all aspects of the project life cycle (project conception through delivery) “in-house” </li></ul></ul><ul><ul><li>Currently 4 Centers in the US: Chicago, DC, Boston, and Atlanta </li></ul></ul><ul><ul><li>Chicago center houses every role from Managing Partner (the people working the sales teams/consultants to have contracts signed), to IT Architects, Developers, Information Architects, Graphic Designers, Business Analysts, and Project Managers </li></ul></ul><ul><ul><li>Once a contract is signed the Center handles the delivery of the agreed upon solution </li></ul></ul><ul><ul><li>Primarily focus on Web-based/e-business solutions for multiple industries </li></ul></ul>
    5. 5. My Role within IBM <ul><li>IT Specialist </li></ul><ul><ul><li>“ Jack of all trades” </li></ul></ul><ul><ul><li>Work is project dependent and can involve: </li></ul></ul><ul><ul><ul><li>Project conception and requirements gathering meetings with Clients and Project Managers </li></ul></ul></ul><ul><ul><ul><li>Project design and analysis with IT Architects </li></ul></ul></ul><ul><ul><ul><li>GUI design and development meetings with Information Architects & Usability Experts </li></ul></ul></ul><ul><ul><ul><li>Physical and Logical database design meetings with Database Architects/Developers </li></ul></ul></ul><ul><ul><ul><li>Solution planning and development </li></ul></ul></ul><ul><ul><ul><li>Testing and maintenance/support follow up work (contract dependent) </li></ul></ul></ul>
    6. 6. Vision for the Project <ul><li>What did they want?... And what did we do? </li></ul><ul><ul><li>Museum had just undergone an $858M renovation </li></ul></ul><ul><ul><li>Great focus was put on integrating technology seamlessly within the building and it’s exhibits; blending art and technology </li></ul></ul><ul><ul><ul><li>IBM had installed and deployed the museum's infrastructure for their wired/wireless network and audiovisual system </li></ul></ul></ul><ul><ul><li>IBM had sold a great deal of hardware and had included a deal for services which was given to my office </li></ul></ul><ul><ul><li>Chicago Innovation Center (and several partners) had recently successfully completed a Digital Guide/Web-based project involving museums/archeological sites in Egypt </li></ul></ul><ul><ul><ul><li> </li></ul></ul></ul>
    7. 7. Vision for the Project <ul><ul><li>The idea was to leverage what was learned from the Digital Guide portion of the Eternal Egypt project and build a new system from the ground up for one the museum’s new exhibits that would be on show upon it’s grand re-opening </li></ul></ul><ul><ul><li>IBM Goals: </li></ul></ul><ul><ul><ul><li>Deliver a solution that meets the client’s expectations and gives us the potential for further work with the client in the future </li></ul></ul></ul><ul><ul><ul><li>Build an updated version of the Museum Digital Guide System that not only could be used at the current client (museum) but with future clients after minimal cosmetic and data changes </li></ul></ul></ul><ul><ul><li>Museum’s Goals: </li></ul></ul><ul><ul><ul><li>Deliver a seamlessly integrated multimedia experience for visitors </li></ul></ul></ul><ul><ul><ul><li>Collect demographic information on visitors and data on their digital guide tour activity (what parts of the exhibit they spent time at, and for how long) </li></ul></ul></ul><ul><ul><ul><li>Utilize current technologies to set a benchmark for future museum offerings to be compared to; want to lead the push for “modernization” in museums </li></ul></ul></ul>
    8. 8. My Role within the Project <ul><li>Acting as Developer </li></ul><ul><ul><li>I came onto the project right after development had started </li></ul></ul><ul><ul><ul><li>Project conception and design were already complete </li></ul></ul></ul><ul><ul><li>Development was split in two halves: </li></ul></ul><ul><ul><ul><li>Flash based development for the Digital Guide Tour to be run on Toshiba Pocket PCs (PDAs) </li></ul></ul></ul><ul><ul><ul><li>Java based development for the Administration System to be run on a laptop at a desk where the Digital Guides would be checked out/in </li></ul></ul></ul><ul><ul><li>I worked on the development of the Administration portion of the system </li></ul></ul><ul><ul><ul><li>Developed within J2EE Struts framework </li></ul></ul></ul><ul><ul><ul><li>The Administration system handled checking in/out guides, collecting user demographics for reporting, logging in/out users and visitors, and tracking the status of each digital guide </li></ul></ul></ul><ul><ul><ul><li>Since the system was small we used a laptop at the museum as the server, data store, and point of connection for the Digital Guides </li></ul></ul></ul>
    9. 9. Project High Level Overview Museum Digital Guide System Visitor User Demographic Info Digital Guide Issued Digital Guide Returned Log In Info Report Request Report Digital Guide Status Updates System Database User/Visitor/Tour Data User- Museum Staff Visitor- Museum Customer
    10. 10. System Interaction 1 User Log In User Data Store First time visitor demographic info 2 Administration Home Page User Log in Info Role Permissions 3 Visitor Log In Visitor Data Store Visitor Info 4 Digital Guide Tour Verification Tour Data Store Exhibit Stop Info 5 Visitor Log Out 6 Report Generation 7 Digital Guide Status Update Report Request Report Guide Data Store Guide Info Guide Status Guide Updates/ Additions/Comments/Status Changes Guide Issued/ Tour Started Visitor Trip Data Guide Returned/ Trip Data Retrieved Tour Data Store Guide Data Store Visitor Data Store Requested Data Request Visitor Log Out Verification
    11. 11. Process Drill Down Process 4: Digital Guide Tour 4.1 Tour Started Guide Issued 4.2 Exhibit Viewed Tour Restarted Exhibit Activated/Selected Exhibit Activated/Selected 4.3 Tour Stop Recorded Tour Data Store Visitor Trip Data Tour Restarted Exhibit Info and View Time 4.4 Tour Ended Guide Returned Tour Ended Exhibit Data Store Request Exhibit Data Tour Ended
    12. 12. Results <ul><ul><li>Project was delivered on time for museum’s grand reopening </li></ul></ul><ul><ul><li>Digital Guide System ran successfully for the duration of the exhibits showing </li></ul></ul><ul><ul><li>Complications: </li></ul></ul><ul><ul><ul><li>Issues with the current audio/visual media vendor and their relationship with the museum created display and placement problems </li></ul></ul></ul><ul><ul><ul><li>Since this was viewed as a pilot for the museum, it was discontinued after the exhibit ended showing </li></ul></ul></ul><ul><ul><li>Future Outlook: </li></ul></ul><ul><ul><ul><li> </li></ul></ul></ul><ul><ul><ul><li>The Digital Guide system created has now been used as a building block for future projects </li></ul></ul></ul><ul><ul><ul><li>Many museums both in the US and abroad are looking to IBM to potentially utilize this particular system </li></ul></ul></ul><ul><ul><ul><li>Possibility for the creation of a Content Management System to allow the museum to create their own tours to be added to the system </li></ul></ul></ul><ul><ul><ul><li>Enhanced functionality could be added for alerts, directions, and web interaction (review or create a tour from home) </li></ul></ul></ul>
    13. 13. Questions