FORM 1 – CUSTOMER REFERENCE FORM

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FORM 1 – CUSTOMER REFERENCE FORM

  1. 1. Stockton Unified School District Student Information System Request for Proposal # 672 Appendix C: Proposer Qualifications Response Forms Appendix C: Proposer Qualifications Response Forms
  2. 2. Stockton Unified School District Student Information System Request for Proposal # 672 Appendix C: Proposer Qualifications Response Forms FORM 1 – CUSTOMER REFERENCE FORM (To be completed by Customer) (Duplicate form for each Customer Reference) Proposer's Name: Customer Name: Contact Person's Name: Contact Person's Title: Contact Person's Phone Number: Customer Address: Contractor's Firm Name (if different from Proposer's Name above): Project Name: Project Identification Name: Contracting Experience Statistics (Circle answer): Project/contract terminated prior to successful conclusion? Yes No Total Billings increased by more than ten percent (10%)? Yes No Delivery schedule increased by more than ten percent (10%)? Yes No Project Measurements: Please complete all applicable items. Total estimated costs:_________________ Total actual costs:_________________ Total estimated hours:_________________ Total actual hours:_________________ Estimated start and completion dates: From:_______________19______ To:_______________19______ Actual start and completion dates: From: ______________19______ To:_______________19______ Software Maintenance Period. From: ______________19______ To:_______________19______ 1. On a scale of 1 to 5, with 5 being completely satisfied, how satisfied were you with the contractor's overall performance with this project? 1 2 3 4 5 2. On a scale of 1 to 5, with 5 being excellent, how would you rate the contractor's ability to solve complex technical problems? 1 2 3 4 5 3. On a scale of 1 to 5, with 5 being excellent, how would you rate the quality and technical skill level of the staff that the contractor brought to the project? 1 2 3 4 5 4. On a scale of 1 to 5, with 5 being worked extremely well with, how well did the contractor work with your staff who were assigned to the project? 1 2 3 4 5 5. On a scale of 1 to 5, with 5 being more than 100% of the defined requirements, what percentage of the functional requirements did the contractor's system provide on this project? <75% 75-84% 85-94% 95-100% >100% 1 2 3 4 5 Would you hire this contractor again? Yes No Page C-2
  3. 3. Stockton Unified School District Student Information System Request for Proposal # 672 Appendix C: Proposer Qualifications Response Forms FORM 1 – CUSTOMER REFERENCE FORM (Continued) CUSTOMER REFERENCE FORM Proposer's Name: Briefly describe the work completed including the names of the individuals who performed the work. If there is anything else that you care to share with us about your experience with this contractor that may influence our decision, please provide the information below, or on as many attached sheets as you need. Sheets attached? Yes No Page C-3
  4. 4. Stockton Unified School District Student Information System Request for Proposal # 672 Appendix C: Proposer Qualifications Response Forms FORM 2 – PROJECT TEAM EXPERIENCE MATRIX ROLE: PROJECT MANAGER Candidate’s Name: ________________________________________________ Role Requirement The Project Manager must have a minimum of 7 years of experience managing software development and implementation projects. The Proposer must provide a completed Proposer Project Team Experience Matrix and attach a resume that reflects the staff person’s Project Management experience. The Project Manager experience must include the following: 1. Managing systems development projects; 2. Performing quality assurance activities; 3. Managing the implementation of a new system; 4. Implementing software components identified in the Proposer’s proposed solution, 5. Utilizing structured project management methodology techniques; and 6. Utilizing structured Systems Development Life Cycle (SDLC) methodology techniques. Projects Where Candidate Performed Role: For each project experience listed, indicate the client name/contact, project name, start and end dates the candidate performed the role, the experience gained (reference item numbers above), and the duration of the experience. Client Name Project Name Dates Experience Duration Contact Gained (Years) e.g., Washington School Project 1 01/96 – 1, 3, 5 3 years Dist. 12/98 John Smith (714-555-9000) Total Years of Experience in Role: Page C-4
  5. 5. Stockton Unified School District Student Information System Request for Proposal # 672 Appendix C: Proposer Qualifications Response Forms FORM 2 – PROJECT TEAM EXPERIENCE MATRIX ROLE: IMPLEMENTATION MANAGER Candidate’s Name: ________________________________________________ Role Requirement The Implementation Manager must have a minimum of 5 years of experience planning multi-site or distributed system implementations of the hardware, software, and network components identified in the Proposer’s proposed SIS solution, using the methodologies and tools the Proposer is proposing. The Proposer must provide a completed Proposer Project Team Experience Matrix and attach a resume that reflects the staff person’s Implementation Manager Experience. The Implementation Manager’s experience must include the following: 1. Developing and executing work plans and schedules; 2. Managing project resources to complete project activities; 3. Managing the implementation of computing environments; 4. Coordinating with external stakeholders to accomplish project activities; 5. Implementing all software and service components identified in the Proposer’s proposed solution. Projects Where Candidate Performed Role: For each project experience listed, indicate the client name/contact, project name, start and end dates the candidate performed the role, the experience gained (reference item numbers above), and the duration of the experience. Client Name Project Name O/S Dates Experience Duration Contact Gained (Years) e.g., Jefferson School Dist. Project 1 Win NT 05/98 1, 2 3 years John Smith (212-555-9000) 4.5 – 05/01 Total Years of Experience in Role: Page C-5
  6. 6. Stockton Unified School District Student Information System Request for Proposal # 672 Appendix C: Proposer Qualifications Response Forms FORM 2 – PROJECT TEAM EXPERIENCE MATRIX ROLE: DATABASE ADMINISTRATOR Candidate’s Name: ________________________________________________ Role Requirement The Database Administrator must have a minimum of 5 years of experience designing and implementing the Data Base Management Software (DBMS) identified in the Proposer’s proposed SIS solution. The Proposer must provide a completed Proposer Project Team Experience Matrix and attach a resume that reflects the staff person’s Database Administrator experience. The Database Administrator experience must include the following: 1. Developing logical data models; 2. Developing physical database structures; 3. Setting up and maintaining database tables in the DBMS proposed by the Proposer; 4. Setting and maintaining DBMS security/access tables in the DBMS proposed by the Proposer; 5. Tuning and maintaining the DBMS proposed by the Proposer; and 6. Developing Data Conversion Plans. Projects Where Candidate Performed Role: For each project experience listed, indicate the client name/contact, project name, start and end dates the candidate performed the role, the experience gained (reference item numbers above), and the duration of the experience. Experience as a Database Administrator Client Name Project Name DBMS1 Dates Experience Duration Contact Gained (Years) e.g., Jefferson School Dist. Project 1 Oracle 01/99 1, 5, 6 2.5 John Smith (212-555-9000) 7.0 – years 05/01 Total Years of Experience in Role: 1 Include name of DBMS and version. Page C-6
  7. 7. Stockton Unified School District Student Information System Request for Proposal # 672 Appendix C: Proposer Qualifications Response Forms FORM 2 – PROJECT TEAM EXPERIENCE MATRIX ROLE: TESTER Candidate’s Name: ________________________________________________ Role Requirement The Tester must have a minimum of 3 years of experience in developing test cases and performing systems and integration testing using a structured testing approach. The Proposer must provide a completed Proposer Project Team Experience Matrix and attach a resume that reflects the staff person’s Tester experience. The Tester experience must include the following: 1. Developing test plans; 2. Developing test cases; 3. Performing unit testing; 4. Performing systems integration testing and 5. Testing data conversion. Projects Where Candidate Performed Role: For each project experience listed, indicate the client name/contact, project name, start and end dates the candidate performed the role, the experience gained (reference item numbers above), and the duration of the experience. Client Name Project Name Dates Experience Duration Contact Gained (Years) e.g., Jefferson School Dist. Project 1 01/98 – 2 .5 years John Smith (212-555-9000) 6/98 Total Years of Experience in Role: Page C-7
  8. 8. Stockton Unified School District Student Information System Request for Proposal # 672 Appendix C: Proposer Qualifications Response Forms FORM 2 – PROJECT TEAM EXPERIENCE MATRIX ROLE: TRAINER Candidate’s Name: ________________________________________________ Role Requirement The Trainer must have a minimum of 3 years of experience in developing training materials and conducting training classes for software. The Proposer must provide a completed Proposer Project Team Experience Matrix and attach a resume that reflects the staff person’s Trainer experience. The Trainer experience must include the following: 1. Developing training curriculum for software training; 2. Developing training materials for software training; 3. Conducting software training classes for groups of ten (10) persons or more; and 4. Conducting training for the Proposer’s proposed software solution. Projects Where Candidate Performed Role: For each project experience listed, indicate the client name/contact, project name, start and end dates the candidate performed the role, the experience gained (reference item numbers above), and the duration of the experience. Client Name Project Name Dates Experience Duration Contact Gained (Years) e.g., Jackson School District Project 1 01/98 – 2 1.5 years Joe Smith (212-555-1111) 6/99 Total Years of Experience in Role: Page C-8

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