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Logistics executive ceo executive series may 2014

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New Executive Team member, Niamh Ní Bhéara –
Managing Director for Logistics Executive Group
UK & Ireland - discusses coaching and the fundamental
role it plays in improving performance in organisations
today.

Published in: Business, Education
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Logistics executive ceo executive series may 2014

  1. 1. Upcoming Event Post Expo Asia 2014, Hong Kong POST-EXPO is the world's leading exhibition and conference for the postal, parcel and courier industries. In Hong Kong, China on 20-21 May, POST-EXPO Asia Pacific will deliver a high-level two- day conference and exhibition focused on business development and innovation in the region. ! www.postexpoasiapacific.com ! Logistics Executive Global News Logistics Executive Group Announces New Offices in London and Brisbane Logistics Executive Group, CEO Kimble Winter has announced the opening of new offices in London and Brisbane.! UK & Ireland ! “We have been proud serve customers throughout the UK since 2000 and it’s a great pleasure to welcome UK based Niamh Ni Bheara, as Managing Director Logistics Executive UK and Ireland” said Winter “Niamh has 25 years front-line experience having held senior executive positions within the global Aviation and Logistics industries”. ! Brisbane Australia! Having worked with clients in Queensland since 2001 we are also delighted to open Logistics Executive Queensland’s new office by introducing Directors Tom Rafferty and Michael Airton” said Kim Winter. “Tom and Michael possess over fifty year’s experience across a wide range of supply chain roles in Europe, USA, Asia and Australia between them with strong operational experience in transport, distribution, purchasing, production management, customer service, forecasting, inventory management, sales and marketing”. he said. For more information email Mr Kim Winter - KimW@LogisticsExecutive.com.! NEWS & EVENTS HOW STRONG IS YOUR COACHING CULTURE?! In my career I’ve worked in many functional disciplines, across all levels of an organisation. One topic that I’m particularly passionate about is promoting excellence in leadership development – having seen first-hand the significant impact it can have on organisational performance.! My knowledge and experience of the human resource and employee lifecycle has led me to the conclusion that organisations need to be doing more to promote a culture of continuous development – whether it’s soft skills training, technical development, long-term leadership programmes or coaching. This not only improves employee engagement, it also enables people to be truly innovative in their roles, to challenge themselves, to grow personally and as part of a team as well as supporting the identification of strategies to deal with change and the pressured environment we work in.! New Executive Team member, Niamh Ní Bhéara – Managing Director for Logistics Executive Group UK & Ireland - discusses coaching and the funda- mental role it plays in improving performance in or- ganisations today. ! CEO EXECUTIVE SERIES! 26 MAY 2014 © 2014 LRS Group Pty. Ltd. All rights reserved! PAGE 1
  2. 2. However, in many companies I’ve worked with, I’ve noticed there is not a strong enough culture of on-going coaching to enable this.! A 2013 Stanford Business School report into executive coaching found that “lonely at the top” resonates for most CEOs with nearly two thirds of CEOs and almost half of senior executives are not receiving coaching or leadership advice. Interestingly, 100% of the CEOs questioned said they actively enjoy the process of receiving coaching. I believe it is a truly vital part of the development journey for CEOs and Senior Management Teams.! The report also found that Boards are also eager for CEOs to improve talent development. Being coached as an individual helps to initiate a coaching culture and it’s essential we equip our leaders with the tools to coach their own teams effectively.! A Senior Management Team is usually made up of people who are brilliantly technically experienced, but may require help to develop their skills to be effective as leaders. When I work as a business coach, initially I help the individual align themselves with the company strategy and vision as well as looking at their own personal development aspirations. I then support them creating an actionable plan that identifies how they can maximise their performance, increase productivity and have a positive impact on achieving the objectives set out in the strategy. We then work together over a period of time implementing the plan. ! Introducing coaching at the top of an organisation helps to engender a culture of coaching and people can really begin to see the benefits. I would encourage all leaders to actively learn coaching skills in order to maximise the benefits of continuous learning and development throughout the organisation. I believe that coaching skills training should be made available to anyone that manages or supervises people as it can harness the outcome of other learning and development activities. Additionally, a leader who coaches, develops a self- asserting and pro-active team thus reducing the need to manage.! Interestingly, the 2013/14 Supply Chain & Logistics Employment Market Survey Report, published by Logistics Executive this month, revealed that more than 63% of the respondents (in excess of 5000 Logistics professionals from 80 countries) had never been offered coaching as part of their career development. And of those, 85% advised that it would be something that would be of interest to them. This, unfortunately, is no surprise to me, and further confirms that we must embrace coaching as a tool to engage our people and focus performance.! I also run ECMR International where we regularly use one-to-one coaching to follow up our soft skills training courses. This really helps to embed learning because it allows each delegate the opportunity for one-to-one support and coaching from the person who delivered the training.! TRAINING AND STAFF PERFORMANCE Logistics Executive in conjunction with partners is committed to providing the most relevant and cutting-edge Supply Chain, Logistics & Executive development to your employees upgrading their future skills and helping to retrain. Our short and long-term courses include industry specific seminars, tier one accredited courses, and on-site customised training developed for Supply Chain and Logistics employ- ers. Logistics Executive Training Academy provides Quality Training and Development for companies and or- ganisations that meet their individual needs. We provide training and assessment services that are relevant, flexible and of the highest quality. More Information on Logistics Executive Academy Training and Development Programs iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii- iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii- ! CEO EXECUTIVE SERIES! 26 MAY 2014 © 2014 LRS Group Pty. Ltd. All rights reserved! PAGE 2
  3. 3. Logistics Executive www.logisticsexecutive.com !Australia Sydney Ph: +61 2 8262 9800 Melbourne Ph: +61 3 9863 9488 Brisbane Ph: +61 3 9863 9488 Asia Shanghai Ph: +86 21 6427 6697 Singapore Ph: +65 6692 9202 Hong Kong Ph: +852 3125 7654 Mumbai Ph: +91 22  6608 9532 New Delhi Ph: +91 124 469 6680 Chennai Ph: +91 44 4202 4819 Middle East UAE Dubai Ph: +971 4 361 6275 Europe London Ph: +44 20 3239 7624 For a copy of the 2014 Logistics Executive Global Employment Report email: ! darrylj@logisticsexecutive.com or ! kimw@logisticsexecutive.com It is also a fix for the current gap in management skills, which means many delegates don’t receive post-training follow-up from their own line manager. ! Additionally, there is also a higher rate of learning transfer from training to ‘back at the desk’, which subsequently increases the return on training investment. ! Coaching requires very specific skills that need to be honed over time. These include: staying neutral to another person’s position; high quality listening, questioning and communication skills; and being professionally agile to r e s p o n d t o c h a n g i n g requirements. ! Managers and executives need understand what coaching can deliver and how powerful the impact can be. I find my experience as a business coach extremely rewarding. It’s about empowering people to think about things differently, helping them look at things through a different lens, opening doors and giving people choices.! Change is essential for survival in any organisation and when I see a lack of coaching culture that could support that change process, it concerns me. ! When the Senior Management Team puts a cohesive coaching programme in place to harness the potential of its Board, Leaders and Managers, it really does reap rewards. ! Unity in a common purpose, with first-hand knowledge of strategy and an eagerness to be the best we can be is fundamental to success.! Coaching can play a key role in achieving this and can also equip us with a resilience to deal with the challenges of today’s business environment. ! ! AUTHOR PROFILE: NIAMH NÍ BHÉARA - MANAGING DIRECTOR - UK & IRE- LAND, ! LOGISTICS EXECUTIVE GROUP! Niamh, an Irish national, has almost 25 years experience in front-line through to Senior Management roles in the Aviation and Logistics industries. Having worked in positions with Global responsibility, combined with living in several European countries, she has gleaned a comprehensive knowledge of the operational, strategic and cultural challenges facing her clients. Specialising in Customer Service, Claims Consultancy and Leadership, she excels at bringing a practical approach to problem solving and focuses on delivering holistic solutions. In addition to her strong commercial acumen and passion for service and people, Niamh is consistently commended on her ability to work at all levels of an organisation and the high standards of coaching and development she delivers. Contact Niamh on email: NiamhN@LogisticsExecutive.com ! CEO EXECUTIVE SERIES! 26 MAY 2014 © 2014 LRS Group Pty. Ltd. All rights reserved! PAGE 3

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