1.
Making the Intangibles Tangible

2.
Bio – Darrin Murriner

3.
A Few Questions
1. Do you currently or have you worked with challenging
people?
2. Thinking of the best team you ever worked on, was
this team at your current organization or a previous
one?
3. Would you say your current team is truly a team or a
collection of individuals?

4.
The Problem
12% Direct Cost
Most important factors
for team success
#1 - Relationships
#2 - Communication
Teams are failing…

5.
Why People Matter
“Individuals & Interactions Over Processes &
Tools”
*2/3 US Workforce
Disengaged

6.
People Matter…
But how do we get them to work together?

7.
A People Model

8.
FORMING

9.
FORMING – An Exercise
Go to cloverleaf.me/live
1. 2.

10.
FORMING
A team can stay in forming and never get to
performing based on how frequent the interactions.
Change in team membership

11.
Storming
Goal: Speed through the process of Storming to Norming
* Rethink the kick-off meeting

12.
Team
Identity
Skill
Inventory
Work
Styles
Team
Roles
Gaps

13.
Storming
Outcomes:
1. Builds empathy & understanding (it’s not personal)
2. Empowers the team to leverage each other
3. Shifts identity away from individual to team

14.
• Reinforce the things that we learned
• Identify underlying issues and force these to the surface
• Improve performance over the long-term, not just today
Norming
Go from this…. To this…..

15.
Your Experience
Discussion:
1. What are ways you have built team cohesion?
2. How do you stay in touch with the unique needs of
your people?
3. Have you gotten involved to resolve conflicts or do
you coach your people on working through those
issues?

16.
www.cloverleaf.me
darrin@cloverleaf.me