Bsec #2 April 7 09 Gunter


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Making Your Data More Valuable to the People Who Could Use It Most

How can you turn your data into a valuable information service? Darrell Gunter will address this important issue in the context of its customer, Asklepios Group, which operates hospitals and highly specialized rehabilitation clinics in Europe and the United States. Asklepios struggled to share its knowledge across a variety of locations. On-duty doctor must be able to search and access information across a breadth of specialties quickly and efficiently. Its network of health care specialists doesn't equate to a community. The answer is to develop a system that provides doctors with virtual-knowledge services when treating patients, thus improving the level of care to patients. Darrell then discusses how you can make your data valuable to the people who need it most.

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Bsec #2 April 7 09 Gunter

  1. 1. Text Text Text Asklepios Future Hospital Alliance for the Future of Health Care Making Your Data More Valuable To The People Who Could Use It Most Asklepios Hospital Group case study Darrell Wayne Gunter EVP/ Chief Marketing Officer Collexis Holdings, Inc. April 7, 2009
  2. 2. Collexis Technology Controlled Vocabulary Text Fingerprint
  3. 4. Asklepios Facts and Figures <ul><li>Asklepios - Europe‘s largest health care provider </li></ul><ul><ul><li>500.000 patients for inpatient care per year, 95 hospitals, 21.000 beds </li></ul></ul><ul><ul><li>34.500 employees </li></ul></ul><ul><ul><li>Asklepios owns medical nursing and allied health schools </li></ul></ul><ul><ul><li>Home care programs and residential care programs </li></ul></ul><ul><li>Asklepios International </li></ul><ul><ul><li>Pacific Health System – California </li></ul></ul><ul><ul><li>Greece, Athens Medical Center </li></ul></ul><ul><ul><li>University hospital in Shanghai: Joint Venture with Siemens and Tongji University </li></ul></ul>
  4. 5. Asklepios Timeline Asklepios Revenues in M$
  5. 6. Optimize Workflows (e.g. Avoid interruptions caused by knowledge search, retrieval, and application) Distribute Expert Knowledge (across multiple locations, time zones, medical conditions) Guide Workflows (e.g. Care Plans, Expert-Task Context Allocation) Help Asklepios to know “what Asklepios knows” Stimulate new Knowledge Acquisition Usage Models Why Knowledge Management?
  6. 7. <ul><li>Patient, male, age of 62, needs a knee joint prothesis due to Rheumatoid Arthritis </li></ul><ul><li>Where is the best place to get it? </li></ul><ul><li>Criteria which will be taken into account: </li></ul><ul><ul><li>Geographical aspects </li></ul></ul><ul><ul><li>Recommendation of his GP </li></ul></ul><ul><ul><li>Publicly available information - mostly via Internet </li></ul></ul><ul><li>Strongest competitors: university hospitals (within the region) </li></ul>Use Case 1 – Expert profiles
  7. 8. Asklepios Research Profiles
  8. 9. Expert Profile of Prof. Grifka
  9. 10. Make Internal Expertise available!
  10. 11. Help Asklepios to know “what Asklepios knows” Virtualize expertise!
  11. 12. <ul><li>Department for Internal Medicine in a small hospital, patient (53 years) with a thyroid disorder with a long history – complicated case </li></ul><ul><li>Department not specialized on endocrine disease </li></ul><ul><li>Normal procedure would be referral to another hospital </li></ul><ul><li>Interest of Asklepios: to give the best care at the point instead of moving the patient – especially in rural areas </li></ul><ul><li>Expert profiles should be generated automatically! </li></ul>Use Case 2 - Making Competence Available at the Point of Care!
  12. 13. Asklepios Knowledge Guide !
  13. 14. Asklepios Knowledge Guide !
  14. 15. <ul><li>Challenge of KM in a clinical environment: </li></ul><ul><ul><li>Condensed workflows, knowledge acquisition means workflow interruption! </li></ul></ul><ul><ul><li>Health professionals tend to stick to what they already know </li></ul></ul><ul><li>Make knowledge acquisition as easy as possible </li></ul>New Usage Models for Knowledge Acquisition!
  15. 16. Information Push Service within the EMR (Agfa)
  16. 17. Provide a single point of search for all relevant content from publishers! Link internal expertise / experience and external knowledge sources!
  17. 18. <ul><li>Patient with lung cancer and reduced renal function </li></ul><ul><li>Decision in chemotherapeutic drug is pending </li></ul><ul><li>Preferred choice: Cisplatin as chemotherapeutic agent </li></ul><ul><li>Open questions: can Cisplatin be used which has nephrotoxicity as a side effect? </li></ul>Use Case 4 - External Resources and Internal Experience
  18. 19. Search - Cisplatin shows the relevant publications from Springer, Elsevier, Thieme, OVID and other publishers Asklepios Intelligent Digital Library
  19. 20. <ul><li>Opening an journal article… </li></ul><ul><li>… shows immediately similar publications colleagues </li></ul><ul><ul><ul><ul><li> … and the names and expert profiles </li></ul></ul></ul></ul>Link External Knowledge and Internal Expertise
  20. 21. <ul><li>… automatically refers to experienced colleagues </li></ul><ul><li>… to discuss options to treat the patient </li></ul><ul><li>A simple search for relevant literature…. </li></ul>Link External Knowledge and Internal Expertise
  21. 22. Information Push Portals
  22. 23. Information Push Portals
  23. 24. <ul><li>Key success factor of KM in the clinical context: </li></ul><ul><ul><li>Provide workflow integrated solutions </li></ul></ul><ul><ul><li>Provide them on workflow integrating hardware </li></ul></ul><ul><li>Mobile Clinical Assistant: need for adapted interfaces </li></ul><ul><li>Use while walking, no keyboard available </li></ul><ul><li>Personalization of knowledge services based on expert profiles </li></ul>Making KM Mobile!
  24. 25. Knowledge Services on the MCA
  25. 26. Asklepios Group Improving Health Care From the Bench to the Bedside Thank You! Darrell W. Gunter [email_address]