This is a talk given to the Australian 2021 Research Support Community Day (#RSCDay21). ABSTRACT: Understanding scholarly communication is becoming increasingly important within research institutions. In response, the number and range of scholarly communication-related roles within academic libraries, and other departments and divisions, have been growing steadily for nearly 20 years. Yet there are very few formal training opportunities for people moving into these roles. This has led to something of a crisis, with a recent paper in the US identifying that “scholarly communications librarians experience impostor phenomenon more frequently and intensely than academic librarians more broadly”. This talk will describe an Australasian research project building on the US study looking at scholarly communication knowledge and skills. Our study focusses on people who support institutional repository management, publishing services, research practice, copyright services, open access policies and scholarly communication landscape, data management services, and assessment & impact metrics. The findings will help identify future training and workforce development needs.