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Innovation in the Legal Services Industry - "The Future is Already Here, It is Just Not Evenly Distributed" (Slides by Professor Daniel Martin Katz - ReInventLaw Laboratory / MSU Law )

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Innovation in the Legal Services Industry - "The Future is Already Here, It is Just Not Evenly Distributed" (Slides by Professor Daniel Martin Katz - ReInventLaw Laboratory / MSU Law )

  1. 1. Innovation in the Legal Services Industry Professor Daniel Martin Katz “The Future is Already Here It is Just Not Evenly Distributed” @computationalTwitter : ComputationalLegalStudies.comBlog : Corp : LexPredict.com Page : DanielMartinKatz.com
  2. 2. There is storm brewing
  3. 3. the consequences of which are not entirely clear ...
  4. 4. but if you were to write the story of this era ... it might go something like this ...
  5. 5. The UnderInvestment Problem Chapter I :
  6. 6. Meet Bob
  7. 7. Bob Likes Bow-Ties
  8. 8. Bob is also Equity Partner at a Large Law Firm
  9. 9. Like Many Other Equity Partners Bob is > 49 years old_
  10. 10. Thus, Bob has a different time horizons than his associates and junior partners
  11. 11. The Managing Partner Has Just Called a Meeting
  12. 12. During Which ...
  13. 13. He Will Ask Bob and his Other Equity Partners
  14. 14. To Defer Compensation Today ...
  15. 15. In Order to a Support a Series of Initiatives
  16. 16. That Have Significant Upfront Costs and a long Term horizon Associated with a Positive Return
  17. 17. Bob May Say Yes, Bob May Say No
  18. 18. But As He is Deciding What to Do ...
  19. 19. Remember he is not deciding what to do with the company’s money
  20. 20. He is deciding what to do with his money
  21. 21. In other words ...
  22. 22. He Can Support More Compensation For Himself Today ...
  23. 23. Or Support Investments in a Future with Speculative Associated Returns ...
  24. 24. The Underinvestment Problem
  25. 25. Partnership is a business model with serious inherent weakness
  26. 26. There are strong incentives for under-investment
  27. 27. Whether that be human capital investments such as training younger lawyers
  28. 28. or capital investments in software, info technology, long term marketing, etc.
  29. 29. There is a strong incentive to maximize in the present and trade away the future
  30. 30. this point has been raised by several others ...
  31. 31. The Dimensions of Competition Chapter II :
  32. 32. A Thought Question ...
  33. 33. Is There Really a Difference Between the AmLaw 153rd Firm and AmLaw 147th Firm ?
  34. 34. Is There Really a Difference Between the AmLaw 57th Firm and the AmLaw 61st Firm ?
  35. 35. Perhaps?
  36. 36. But it is losing argument
  37. 37. because they are all “great lawyers”
  38. 38. these entities are primarily competing on one dimension ...
  39. 39. { Law }
  40. 40. Legal Expertise
  41. 41. But If They Expand the Dimensions of Competition
  42. 42. { Law }
  43. 43. Becomes
  44. 44. { Law + Tech + Design + Delivery } TM
  45. 45. { Tech + Design + Delivery } = Process { Law } = Substance
  46. 46. Every entity claims to be innovative, process driven, etc.
  47. 47. It is Not True
  48. 48. It is a bumper sticker ...
  49. 49. Are They As Efficient as ...
  50. 50. Modern Manufacturing Facility Fortune 500 Logistics Center Data Driven Emergency Room
  51. 51. Chapter III : Sophisticated Clients and the Birth of a ‘New’ Market
  52. 52. What are the historic barriers to real innovation?
  53. 53. Client Sophistication
  54. 54. The Sophisticated General Counsel
  55. 55. The Financial Crisis Placed Significant Pressure on GC’s
  56. 56. To Control Their Legal Spend
  57. 57. Legal was brought in line with the Other C Level Officers/Divisions
  58. 58. The General Counsel as Legal Supply Chain Manager
  59. 59. “I am not running your training program ...”
  60. 60. (i.e. Don’t Put 1st and 2nd Year Associates on our work)
  61. 61. “If you want our work - you are going to work with other providers”
  62. 62. Blended Teams of Providers Big Law + E-Discovery Firm + Legal Process Outsourcing + Law Division Insourcing + Software/Analytics Firm
  63. 63. Client Sophistication is Critical to this Story ...
  64. 64. Their changing demands help support the efforts of entrepreneurial entities
  65. 65. of those looking to challenge the established order
  66. 66. Chapter IV : Lawyer Regulation
  67. 67. What is the big limitation on innovation?
  68. 68. Rule 5.4: Professional Independence of a Lawyer
  69. 69. Historically it was this non-lawyer ownership rule
  70. 70. that stymied competition and stifled innovation
  71. 71. Competition was a major reason that
  72. 72. a reform package was implemented in the UK
  73. 73. That Brought Forth the “ABS”
  74. 74. But Here in the U.S. (and in Canada) Non-Lawyer Ownership Rule Remains
  75. 75. This imposes some real functional limits on outside investment
  76. 76. Obviously, this has very little to do with protecting clients ...
  77. 77. It is pure protectionism ...
  78. 78. Among other things, it essentially prevents law firms from taking on a corporate form ...
  79. 79. Model Rule 5.4 has historically hindered innovation
  80. 80. But there have been some very interesting developments ...
  81. 81. Now it may hurt the very people it was designed to protect ...
  82. 82. Indeed it may be the case that Rule 5.4 no longer matters ...
  83. 83. Chapter V : The Legal Tech Industry
  84. 84. This is a mature sector
  85. 85. and in mature sectors ...
  86. 86. firm efficiency trumps firm growth
  87. 87. My Friend Bill Henderson ...
  88. 88. Took A Photo When We Were At LegalTechNYC
  89. 89. He Then Asked ....
  90. 90. Who Are These Companies?
  91. 91. Turns Out that the legal tech sector is heating up
  92. 92. What are they doing?
  93. 93. Process / Project Mgmt. Workflow Optimization
  94. 94. Discovery / Document Management
  95. 95. Search Info Visualization Document Generation
  96. 96. Quantitative Legal Prediction
  97. 97. There are established companies ...
  98. 98. and there are many more coming ...
  99. 99. 15 2009 Law or Legal Related Companies*
  100. 100. 15 2009 Law or Legal Related Companies as highlighted by*Josh Kubicki @ ReInventLaw London 2013 *
  101. 101. 15 2009 Law or Legal Related Companies as highlighted by*Josh Kubicki @ ReInventLaw NYC 2014 * 411 2014
  102. 102. 15 411 2009 2014 Law or Legal Related Companies + * as highlighted by*Josh Kubicki @ ReInventLaw NYC 2014
  103. 103. What is to be done?
  104. 104. How Can a Traditional Law Firm Compete Against these Organizations?
  105. 105. Answer is simple ...
  106. 106. Embrace Them ...
  107. 107. Even Better Become Them ...
  108. 108. Chapter VI : Why Can’t a Law Firm Also Be a Software Company?
  109. 109. Why Can’t a Law Firm Also Be a Process Engineering Firm?
  110. 110. Why Can’t a Law Firm Also Be a Design Firm?
  111. 111. Why Can’t a Law Firm Also Be an Analytics Firm?
  112. 112. Why Can’t a Law Firm Also Be a Software Company?
  113. 113. Why Don’t Law Firms Have R&D Departments?
  114. 114. Systematic Problem with Partnership as a business model
  115. 115. Individual partners have an incentive to defect
  116. 116. to underinvest in components that offer short losses versus long run gains
  117. 117. commitment mechanisms are needed
  118. 118. strong leadership is needed
  119. 119. or you have to start over
  120. 120. you have to “startup”
  121. 121. Turns Out That None of this is a Thought Experiment ...
  122. 122. The Rise of the Rule 5.4 Optimizers
  123. 123. Empowered by the financial crisis and the quest for reduction in legal spend
  124. 124. We are observing the rise of confederated entities
  125. 125. That have elaborate organizational structures
  126. 126. Which allow for both legal service provision by partnership
  127. 127. Which allow for both legal service provision by partnership technology, process, marketing by separate entity with outside capital
  128. 128. Solve the defection problem by long term service contract between partnership and other entity
  129. 129. Remember Legacy Platforms include both software + people
  130. 130. Adoption by Key Actors is as important as
  131. 131. Building Great Technology
  132. 132. That is why starting over is so attractive
  133. 133. So if you could start over ...
  134. 134. and build a law firm from first principles ...
  135. 135. you would change the business model
  136. 136. you would build the tech/process/data driven platform first
  137. 137. to do so you would raise outside capital for that platform
  138. 138. monetize that investment by strategically licensing it to other entities
  139. 139. This is the flavor of one major restructuring taking place within the current rule environment
  140. 140. And It Points to a Fairly Plausible Portrait of the Future
  141. 141. and it does NOT require any modification of Rule 5.4
  142. 142. Going Forward ...
  143. 143. You Should Expect
  144. 144. even more innovative configurations of
  145. 145. {Law Substantive Legal Expertise
  146. 146. {Law Substantive Legal Expertise Analytics Platform AI Computing + Tech
  147. 147. {Law Substantive Legal Expertise Analytics Platform AI Computing Process User Experience Design Thinking + Tech + Design
  148. 148. {Law Substantive Legal Expertise Analytics Platform AI Computing Process User Experience Design Thinking Business Models Regulation Marketing + Tech + Design TM + Delivery}
  149. 149. So while the Final Chapters of this story are still to be written ...
  150. 150. Here is What We Have So Far ...
  151. 151. The UnderInvestment Problem Chapter I : The Dimensions of Competition Chapter II : Chapter III : Sophisticated Clients and the Birth of a New Market Chapter IV : Lawyer Regulation Chapter VI : Why Can’t a Law Firm Also Be a Software Company? Chapter V : The Legal Tech Industry
  152. 152. So, the Cat is Out of the Bag ...
  153. 153. The One Way Ratchet has clicked
  154. 154. Something fundamental is a foot
  155. 155. With respect to a significant component of this industry ...
  156. 156. “The future is already here ...
  157. 157. It is just not evenly distributed ...”
  158. 158. Professor Daniel Martin Katz Associate Professor of Law Illinois Tech - Chicago Kent @computationalTwitter : ComputationalLegalStudies.comBlog : Corp : LexPredict.com Page : DanielMartinKatz.com

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