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Align your Requirements to
Corporate Strategies Using
Business Architecture
Daniel Lambert, M Sc.
VP – Business Architectu...
1. Business Analysts &
Business Architects slide 3
2. Business Architecture
Introduction slide 8
3. Business Architecture
...
Section 1
Business Analysts
&
Business Architects
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Planning
Marketing
Plan
Strategic
Plan
Operational
Plan
Delivery &
Execution
Operations
Delivering Operating
Source: Drivi...
With Business Architecture, Business Analysts Can Broaden
their Scope of Action
Comments of Duane Banks, Business Analyst ...
Planning
Marketing
Plan
Strategic
Plan
Operational
Plan
Delivery &
Execution
Operations
Delivering Operating
Enterprise De...
7 Qualities of Top Business Architects & Business Analysts
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserv...
Section 2
Business Architecture
Introduction
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
• 66% of HR and IT organizations
develop strategic plans that are not
linked to the enterprise strategy.
Sources: the firs...
Today’s IT vs Business Disconnects
Benchmark Consulting
USA LLC Copyright 2017 -
All Rights Reserved
Sources: http://image...
Business architecture is defined as
“A blueprint of the enterprise that
provides a common understanding
of the organizatio...
Business Overview According to
BIZBOK® Business Architecture
Figure 1.1 of the BIZBOK® Guide on page 2Benchmark Consulting...
Information
Maps
Strategy
MapsStakeholders
Maps
Organization
Maps
Initiative
Maps
Product
Maps
Asset
Maps
Value
Maps
Capab...
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Business Architecture Stops Business Silos
Source: figur...
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Business Architecture One of Four
Enterprise Architectur...
Section 3
The Business Architecture
Guild
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
The Business Architecture Guild is a professional
association, which offers exclusive content to its
members like the foll...
Industry Specific Reference Model Committees:
• Financial Services
• Insurance
• Manufacturing
• Healthcare
• Transportati...
Primary Authors
• Tammy Adams, Chaosity LLC
• Sue Alemann, Slalom Consulting
• Verna Allee, ValueNet Works
• Eric Aranow, ...
Section 4
Business Architecture
Books
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Business Architecture: The Art and
Practice of Business Transformation
• Written by:
o William Ulrich
o Neil McWhorter
• P...
Business & Dynamic Change: The Arrival of
Business Architecture
• Written by:
o Frank F Kowalkowski
o Gil Laware
o William...
Section 5
Why Business Architecture
Matters?
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Why Business Architecture
Matters?
1. Business Architecture
helps to focus and align
corporate strategies to
all its busin...
Why Business Architecture
Matters?
2. Business
Architecture
improves decision
making by
lowering risk
Benchmark Consulting...
Why Business Architecture
Matters?
3. Business Architecture
increases employee
engagement by setting
proper boundaries,
ma...
Why Business Architecture
Matters?
4. Business
Architecture
increases
operational
efficiency
Benchmark Consulting USA LLC
...
Why Business Architecture
Matters?
5. Business
Architecture
makes it possible
to increase your
agility in both
your busine...
Section 6
When Is Business
Architecture
Used?
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
When Is Business Architecture Used?
1. Planning and Delivering Digital
Business Transformations
Benchmark Consulting USA L...
When Is Business Architecture Used?
2. Upgrading
or
replacing
legacy
systems
Benchmark Consulting USA LLC
Copyright 2017 –...
When Is Business Architecture Used?
3. Enhancing
Customer
Journeys
Benchmark Consulting USA LLC
Copyright 2017 – All Right...
When Is Business Architecture Used?
4. Integrating
systems
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserv...
When Is Business Architecture Used?
5. Enhancing
mobility
for clients,
employees
and/or
partners
Benchmark Consulting USA ...
When Is Business Architecture Used?
6. Building Value
Propositions
for Customers
Benchmark Consulting USA LLC
Copyright 20...
When Is Business Architecture Used?
7. Merger &
acquisition
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reser...
When Is Business Architecture Used?
8. Opening or closing
of a business unit
or department
9. Investment
Analyses
10. New ...
Section 7
Where Is Business
Architecture
in an Org Chart?
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Other Frequent OrgChart for Business
Architects
VP – Enterprise
Architecture
Business Architect
Enterprise Architect Enter...
Frequent OrgChart for Business Architects
CIO
VP – Enterprise
Architecture
Director – Business
Architecture
Software/
Appl...
Business Architecture under the COO
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Source: Post entitle...
Section 8
Strategy Map
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Copyright 2017 – All Rights Reserved
Business Motivation Model
Source: http://goobiz.com/From_BMM_to_SOA.htm
Strategies & Tactics
IRIS Business Architect Copyright 2017 – All Rights Reserved
Source: http://www.slideshare.net/Daniel...
Business Model Canvas: a Banking Example
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Customer
Value Map:
a Financial
Service
Example
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Customer Journey Map: a Financial Service Example
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Strategy Map: Balance Scorecard
Source: http://blog.bizzdesign.com/business-performance-management-
balanced-scorecards-an...
SWOT Assessments
Source: https://www.slideshare.net/DanielLambert4/from-business-
strategies-to-it-execution-using-busines...
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Business Architecture & Measurements
Source: https://www...
Section 9
Organization Map
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Source: https://www.linkedin.com/pulse/business-architecture-
merger-acquisition-context-part-daniel-lambert?trk=mp-author...
Source: https://www.linkedin.com/pulse/business-
architecture-merger-acquisition-context-part-daniel-
lambert?trk=mp-autho...
Section 10
Value Maps
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Value Streams: Financial Services Example
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Source: Articl...
100% 47% 12%
Opportunities Churn Rate
2% 4%
Acquire Customer for a Product (Funnel)
Value Stream
Benchmark Consulting USA ...
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Source: Article entitled “Enabling Innovations Using Bus...
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Source: Article e...
Section 11
Capability Map
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Copyright 2017 – All Rights Reserved
Capability Map (Level 1)
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Copyright 2017 – All Rights Reserved
Source: https://www.slideshare....
Tier-2 Customer Facing Capabilities (level 1 & 2)
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Source...
Tier-2 Customer Facing Capabilities (level 1 & 2)
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Source...
Section 12
Other Maps
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 – All Rights Reserved
Source: http://www.slidesh...
Company AB’s Human Resources Integration
Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 – All Rights Reserv...
Capability/Information Concept Cross Mapping
IRIS Business Architect Copyright 2017 – All Rights Reserved
Source: http://w...
Asset Map & Linkage to Other Maps
List of Assets
aligned to
TOGAF
List of Business Architecture
Map aligned to BIZBOK
Benc...
Section 13
Requirement &
Process Maps
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Avoiding Confusion in User Stories with
Business Architecture
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Res...
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 – All Rights Reserved
Source: Panorama 360 Insu...
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 – All Rights Reserved
Section 14
Business Architecture
Software Tools
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Mostly good
enter...
Business Architecture Software Tools
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Only IRIS Business
...
Section 15
Examples from the
Business Architecture
Guild
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Examples from the Business
Architecture Guild
Source: http://www.businessarchitectureguild.org/?page=002
Benchmark Consult...
Section 16
Example 1
Business Architecture
Ford
Source:
http://c.ymcdn.com/sites/www.businessarchitectureguild.org/resourc...
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Benchmark Consulting USA LLC
Copyright 2017 – All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
Section 17
Example 2:
Using Business Architecture to
Facilitate a North American Business
Model at the TD Bank
TD Bank
Sou...
Thanks!
Daniel Lambert
Email: dlambert@biz-architect.com
Phone number: (855) 798-2042 x2010
Benchmark Consulting USA LLC C...
Align your Requirements to Corporate Strategies Using Business Architecture
Align your Requirements to Corporate Strategies Using Business Architecture
Align your Requirements to Corporate Strategies Using Business Architecture
Align your Requirements to Corporate Strategies Using Business Architecture
Align your Requirements to Corporate Strategies Using Business Architecture
Align your Requirements to Corporate Strategies Using Business Architecture
Align your Requirements to Corporate Strategies Using Business Architecture
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Align your Requirements to Corporate Strategies Using Business Architecture

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This presentation has been/is made in front of Business Analysts at various IIBA Chapters and Business Analyst World events. It's an introduction to Business Architecture. It shows how Business Architecture can be used by Business Analysts to create much greater strategic impact in their daily activities.

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Align your Requirements to Corporate Strategies Using Business Architecture

  1. 1. Align your Requirements to Corporate Strategies Using Business Architecture Daniel Lambert, M Sc. VP – Business Architecture Benchmark Consulting USA LLC Email: dlambert@biz-architect.com Phone number: (855) 798-2042 x2010Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved IIBA Minneapolis-St Paul Professional Development Day Sept. 20, 2017
  2. 2. 1. Business Analysts & Business Architects slide 3 2. Business Architecture Introduction slide 8 3. Business Architecture Guild slide 16 4. Business Architecture Books slide 20 5. Why Business Architecture Matters? slide 23 6. When Is Business Architecture Used? slide 27 7. Where Is Business Architecture in an Org Chart? slide 38 Presentation Overview 8. Strategy Maps slide 42 9. Organization Maps slide 51 10. Value Maps slide 54 11. Capability Maps slide 59 12. Other Maps slide 63 13. Requirement & Process Maps slide 68 14. Software Tools slide 72 15. Guild Examples slide 75 16. Example 1 – Ford slide 77 17. Example 2 – TD Bank slide 84 Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  3. 3. Section 1 Business Analysts & Business Architects Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  4. 4. Planning Marketing Plan Strategic Plan Operational Plan Delivery & Execution Operations Delivering Operating Source: Driving your BA Career - From Business Analyst to Business Architect by Craig Martin; Sept. 30 2014 on SlideShare; Slide 17 Enterprise Design Product & Service Design Enterprise Architecture Business Architecture Portfolio, Program & Project Management Business Planning Solutions Architecture Solutions Development Business Analysis The Place of Business Architects in Enterprise Design Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  5. 5. With Business Architecture, Business Analysts Can Broaden their Scope of Action Comments of Duane Banks, Business Analyst at United regarding the article entitled Business Analysts and Business Architecture in BA Times on March 16, 2015. Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  6. 6. Planning Marketing Plan Strategic Plan Operational Plan Delivery & Execution Operations Delivering Operating Enterprise Design Product & Service Design Enterprise Architecture Business Architecture Portfolio, Program & Project Management Business Planning Solutions Architecture Solutions Development Business Analysis (no Business Architecture) The Place of Business Analysts with Business Architecture Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Business Analysis (with Business Architecture contribution)
  7. 7. 7 Qualities of Top Business Architects & Business Analysts Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved *: from this article: https://biz-architect.com/7-qualities-of-top-business-architects/ Business Architects * Business Analysts ? Customer-Driven (?) Excel at Finding Value (?) Good Communicators (?) Not an Enterprise & Business Architecture Model Freak (?) Know Measurement Techniques Inside Out (?) Meeting the Organization’s Objectives (?) Somewhat Involved in Delivery (?)
  8. 8. Section 2 Business Architecture Introduction Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  9. 9. • 66% of HR and IT organizations develop strategic plans that are not linked to the enterprise strategy. Sources: the first 2 bullets are derived from The Strategy-to-Execution Process: A Critical Component of Transient Competitive Advantage in the European Business Review on November 7, 2013 and the last bullet is derived from various additional studies made by Towers Watson, Harvard Business Review, and McKinsey & Co. Today’s Business Disconnects Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved • 95% of employees in most organizations do not understand their organisation’s strategy • Only 25% to 30% of business transformation initiatives are successful over the long term
  10. 10. Today’s IT vs Business Disconnects Benchmark Consulting USA LLC Copyright 2017 - All Rights Reserved Sources: http://image- store.slidesharecdn.com/3b0 f9b75-76aa-4898-91e9- 11fddf6c4911-large.jpeg. How users see IT and developers How IT and developers see users
  11. 11. Business architecture is defined as “A blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands." - BIZBOK® Guide, page 1 The Business Architecture Definition Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  12. 12. Business Overview According to BIZBOK® Business Architecture Figure 1.1 of the BIZBOK® Guide on page 2Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  13. 13. Information Maps Strategy MapsStakeholders Maps Organization Maps Initiative Maps Product Maps Asset Maps Value Maps Capability Maps Process Maps (BPM) Requirement Maps Business Architecture Business Architecture: Another View Source: https://www.linkedin.com/pulse/align-your-requirements-corporate- strategies-using-business-lambert?trk=pulse_spock-articlesBenchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  14. 14. Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Business Architecture Stops Business Silos Source: figure in the article entitled “Beware the Business Silos! Fun Cartoons, Plus Helpful Solutions” in Tibbr on March 9, 2012
  15. 15. Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Business Architecture One of Four Enterprise Architecture Domains Source: https://www.linkedin.com/pulse/make-your-cio-more-relevant- using-business-daniel-lambert?trk=mp-author-card
  16. 16. Section 3 The Business Architecture Guild Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  17. 17. The Business Architecture Guild is a professional association, which offers exclusive content to its members like the following: • the Business Architecture Body of Knowledge® (BIZBOK®) Guide. New Release Every 6 months • a certification program, called Certified Business Architect (CBA)® • Newsletters • Webinars, Summits, etc. Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  18. 18. Industry Specific Reference Model Committees: • Financial Services • Insurance • Manufacturing • Healthcare • Transportation (soon to be published) Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  19. 19. Primary Authors • Tammy Adams, Chaosity LLC • Sue Alemann, Slalom Consulting • Verna Allee, ValueNet Works • Eric Aranow, Context Consulting • Alec Blair, Alberta Health Services • Ivan Blinov, BMASTER • Robert Bratulic, IBM • Amy Crockett, VF Corporation • Carol Deutschlander • Lloyd Dugan, Business Process Management • Steve DuPont, The Boeing Company • Eric Shayne Elliot, Digital Recognition Network • Karen Erwin, NTT Data Americas • Linda Finley, Leadership Advantage LLC • Russ Jackson, Export Development USA LLC • Navid Kheradmand, BC Pension • Whynde Kuehn, S2E Consulting Inc. • J. Bryan Lail, Raytheon • Mary Lloyd, MoneyGram International • Stephen Marshall, IBM Global • Chalon Mullins, Kaiser Permanente • Neal McWhorter, Strategic Value Partners • Judith Oja-Gillam, IAG Consulting • Chris Payne, IAG • Alain Picard, Benchmark Consulting • Alex Randell, Principal Financial Group • Jim Rhyne, Thematix • Michael Rosen, Wilton Consulting Group • Andrew Semple, CGI • Eric Spellman, Tata Consulting Services • Daniel St George, IBM • Cheryl Timko, Merck • William Ulrich, TSG, INC. • Taurai Ushewokunze, Vayase Consulting • Jeffrey Wallk, The Value Enablement Group The BIZBOK® Guide Involves Many Authors
  20. 20. Section 4 Business Architecture Books Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  21. 21. Business Architecture: The Art and Practice of Business Transformation • Written by: o William Ulrich o Neil McWhorter • Published on October 31, 2010 Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  22. 22. Business & Dynamic Change: The Arrival of Business Architecture • Written by: o Frank F Kowalkowski o Gil Laware o William Ulrich o Michael Poulin o Michael S Connor o Keith D Swenson (Foreword) • Published on June 3, 2015 • 226 pages Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  23. 23. Section 5 Why Business Architecture Matters? Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  24. 24. Why Business Architecture Matters? 1. Business Architecture helps to focus and align corporate strategies to all its business units down and across the entire organization Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  25. 25. Why Business Architecture Matters? 2. Business Architecture improves decision making by lowering risk Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  26. 26. Why Business Architecture Matters? 3. Business Architecture increases employee engagement by setting proper boundaries, making it safe and productive for employees to take independent actions and make them more autonomous Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  27. 27. Why Business Architecture Matters? 4. Business Architecture increases operational efficiency Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  28. 28. Why Business Architecture Matters? 5. Business Architecture makes it possible to increase your agility in both your business and IT execution Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  29. 29. Section 6 When Is Business Architecture Used? Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  30. 30. When Is Business Architecture Used? 1. Planning and Delivering Digital Business Transformations Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  31. 31. When Is Business Architecture Used? 2. Upgrading or replacing legacy systems Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  32. 32. When Is Business Architecture Used? 3. Enhancing Customer Journeys Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  33. 33. When Is Business Architecture Used? 4. Integrating systems Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  34. 34. When Is Business Architecture Used? 5. Enhancing mobility for clients, employees and/or partners Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  35. 35. When Is Business Architecture Used? 6. Building Value Propositions for Customers Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  36. 36. When Is Business Architecture Used? 7. Merger & acquisition Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  37. 37. When Is Business Architecture Used? 8. Opening or closing of a business unit or department 9. Investment Analyses 10. New product offering or service roll-out 11. Globalization 12. Business capacity outsourcing Other reasons 13. Supply chain streamlining 14. Regulatory compliance 15. Joint-venture 16. Restructuring 17. Implementing Customer-Centric Approach 18. Divestiture Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  38. 38. Section 7 Where Is Business Architecture in an Org Chart? Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  39. 39. Other Frequent OrgChart for Business Architects VP – Enterprise Architecture Business Architect Enterprise Architect Enterprise Architect Enterprise Architect Etc.Enterprise ArchitectEnterprise Architect Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Enterprise / Business Architect
  40. 40. Frequent OrgChart for Business Architects CIO VP – Enterprise Architecture Director – Business Architecture Software/ Application Architects Director – Business Analysts VP – IT Projects Etc. Director - Business Process VP – Networks Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  41. 41. Business Architecture under the COO Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Source: Post entitled “Business Architecture & Industry Standards Alignment” written by William Ulrich on October 7, 2016. To view the post, you must be a Business Architecture Guild member.
  42. 42. Section 8 Strategy Map Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  43. 43. Business Motivation Model Source: http://goobiz.com/From_BMM_to_SOA.htm
  44. 44. Strategies & Tactics IRIS Business Architect Copyright 2017 – All Rights Reserved Source: http://www.slideshare.net/DanielLambert4/from-insurance-business- strategies-to-it-execution-using-business-architecture
  45. 45. Business Model Canvas: a Banking Example Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  46. 46. Customer Value Map: a Financial Service Example Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  47. 47. Customer Journey Map: a Financial Service Example Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  48. 48. Strategy Map: Balance Scorecard Source: http://blog.bizzdesign.com/business-performance-management- balanced-scorecards-and-the-decision-model/ Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  49. 49. SWOT Assessments Source: https://www.slideshare.net/DanielLambert4/from-business- strategies-to-it-execution-using-business-architecture-in-financial-institutions Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  50. 50. Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Business Architecture & Measurements Source: https://www.linkedin.com/pulse/art-measurement-business- architecture-daniel-lambert?trk=pulse_spock-articles
  51. 51. Section 9 Organization Map Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  52. 52. Source: https://www.linkedin.com/pulse/business-architecture- merger-acquisition-context-part-daniel-lambert?trk=mp-author-card Apple Republic Org Chart (level 1 and 2)
  53. 53. Source: https://www.linkedin.com/pulse/business- architecture-merger-acquisition-context-part-daniel- lambert?trk=mp-author-card Org Chart with Capabilities (Level 1 only)
  54. 54. Section 10 Value Maps Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  55. 55. Value Streams: Financial Services Example Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Source: Article entitled “Enabling Innovations Using Business Architecture” to be published in May 2017 in Cutter Technology Business Journal
  56. 56. 100% 47% 12% Opportunities Churn Rate 2% 4% Acquire Customer for a Product (Funnel) Value Stream Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Source: Article entitled “Enabling Innovations Using Business Architecture” to be published in May 2017 in Cutter Technology Business Journal
  57. 57. Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Source: Article entitled “Enabling Innovations Using Business Architecture” to be published in May 2017 in Cutter Technology Business Journal Acquire Customer for a Product (Funnel) Detailed Value Stream
  58. 58. Value Steam with Enabling Capabilities Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Source: Article entitled “Enabling Innovations Using Business Architecture” to be published in May 2017 in Cutter Technology Business Journal
  59. 59. Section 11 Capability Map Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  60. 60. Capability Map (Level 1) Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Source: https://www.slideshare.net/DanielLambert4/from-business- strategies-to-it-execution-using-business-architecture-in-financial-institutions
  61. 61. Tier-2 Customer Facing Capabilities (level 1 & 2) Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Source: https://www.slideshare.net/DanielLambert4/from-business- strategies-to-it-execution-using-business-architecture-in-financial-institutions
  62. 62. Tier-2 Customer Facing Capabilities (level 1 & 2) Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Source: https://www.slideshare.net/DanielLambert4/from-business- strategies-to-it-execution-using-business-architecture-in-financial-institutions
  63. 63. Section 12 Other Maps Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  64. 64. Initiatives to Purchase Company AB IRIS Business Architect Copyright 2017 – All Rights Reserved Source: http://www.slideshare.net/DanielLambert4/from-insurance- business-strategies-to-it-execution-using-business-architecture
  65. 65. Company AB’s Human Resources Integration Sub-Initiative Diagram IRIS Business Architect Copyright 2017 – All Rights Reserved Source: http://www.slideshare.net/DanielLambert4/from-insurance-business- strategies-to-it-execution-using-business-architecture
  66. 66. Capability/Information Concept Cross Mapping IRIS Business Architect Copyright 2017 – All Rights Reserved Source: http://www.slideshare.net/DanielLambert4/from-insurance-business- strategies-to-it-execution-using-business-architecture
  67. 67. Asset Map & Linkage to Other Maps List of Assets aligned to TOGAF List of Business Architecture Map aligned to BIZBOK Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Requirement Map aligned to BABOK
  68. 68. Section 13 Requirement & Process Maps Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  69. 69. Avoiding Confusion in User Stories with Business Architecture Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Capabilities Stakeholders Value The User Story of the Requirement “A-198” The Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3), involving decisions(P1) from a Loan Administrator (S3), a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)» • Agreement Structuring (level 3) (C1) • Agreement Terms Management (level 4) (C2) • Loan Officer (S1) • Personal Client (S2) • Loan Administrator (S3) • Loan Manager (S4) • Contract Manager (S5) • Set the terms of the agreement (value item) (V1) • Reduce the monthly minimal payment (value item (V2) • Acquire a Loan (value stream) (V3) • Approve a Loan (value stage) (V4) Information • Terms of loan (I1) • Loan Agreement (I2) • Monthly Minimal Payment of Loan (I3) Process • Process B-231 – Change Terms of a Loan (P1) Source: http://www.slideshare.net/DanielLambert4/from-retail-business- strategies-to-it-execution-using-business-architecture
  70. 70. Requirements Mapped to Capabilities IRIS Business Architect Copyright 2017 – All Rights Reserved Source: Panorama 360 Insurance Frameworks
  71. 71. Processes Mapped to Value Stages IRIS Business Architect Copyright 2017 – All Rights Reserved
  72. 72. Section 14 Business Architecture Software Tools Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  73. 73. Enterprise Architecture Software Tools Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Mostly good enterprise architecture tools with difficult to use Business Architecture modulesSource: http://www.slideshare.net/DanielLambert4/from- retail-business-strategies-to-it-execution-using-business- architecture
  74. 74. Business Architecture Software Tools Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved Only IRIS Business Architect is aligned to TOGAF, BIZBOK, BPMN and BABOK. Others allow mostly capability and project mapping. Not much else.Source: http://www.slideshare.net/DanielLambert4/from- retail-business-strategies-to-it-execution-using-business- architecture
  75. 75. Section 15 Examples from the Business Architecture Guild Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  76. 76. Examples from the Business Architecture Guild Source: http://www.businessarchitectureguild.org/?page=002 Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  77. 77. Section 16 Example 1 Business Architecture Ford Source: http://c.ymcdn.com/sites/www.businessarchitectureguild.org/resource/ collection/0C09C473-059E-498D-906F-E98CE494AB00/basig-13-06- 11.pdf Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  78. 78. Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  79. 79. Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  80. 80. Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  81. 81. Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  82. 82. Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  83. 83. Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  84. 84. Section 17 Example 2: Using Business Architecture to Facilitate a North American Business Model at the TD Bank TD Bank Source: http://www.slideshare.net/DanielLambert4/using-business-architecture-to- facilitate-a-north-american-business-model-at-the-td-bank Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
  85. 85. Thanks! Daniel Lambert Email: dlambert@biz-architect.com Phone number: (855) 798-2042 x2010 Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved

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