Note to Presenter: This presentation is intended to provide a high-level introduction to the ControlCenter family. The “Customer Presentation: What’s New in EMC ControlCenter 6.1” presentation available on Powerlink is recommended for use with customers and prospects who are familiar with ControlCenter and looking for an overview of features and enhancements introduced in ControlCenter 6.1.
In Gartner’s 2010 report, “Magic Quadrant for Storage Resource Management and SAN Management Software,” Gartner positioned EMC in the Leaders Quadrant and ranked EMC as having “the highest ability to execute” among all vendors. Several factors contribute to the vendors' execution ratings. The product capabilities were evaluated separately for basic and advanced functionality. Special focus was placed on capacity management, change management, policy automation, performance management, integration and root cause analysis. Because this market includes many small vendors with uncertain futures, financial viability was an important factor. Vendors' ability to anticipate and respond to changes in the market and to achieve competitive success when market dynamics change were also highly rated. Gartner evaluated each vendor's Completeness of Vision, based on its ability to convincingly articulate its future product direction and demonstrate innovation in meeting customer needs, enabling the vendor to more effectively compete in the market. The credibility of the vendor's vision was weighed against its past ability to execute against previously stated plans. Market understanding is the guiding factor in new product development to ensure that the product engineered meets customer needs. Managing the complexity of storage environments requires innovative approaches that will distinguish Leaders and delight customers. Leaders have the highest combined measures of ability to execute and completeness of vision. They have the most comprehensive and scalable products. They have a proven track record of financial performance and an established market presence. In terms of vision, they are perceived as thought leaders, with well-articulated plans for ease of use, as well as how to address scalability and product breadth. For vendors to have long-term success, they must plan to address the expanded market requirements for change management, root-cause analysis, and performance analysis. Leaders must not only deliver to current market requirements, which continue to change, but must also anticipate and deliver on future requirements. A cornerstone for Leaders is the ability to articulate how these requirements will be addressed as part of their vision for resource management. As a group, Leaders can be considered a part of most new purchase proposals, and they have high success rates in winning new business.
Note to Presenter: This slide is designed to validate the customer’s challenges addressed by storage resource management. Here are some of the typical storage management challenges: How well are your storage assets being used? How well are they performing? In order to know these answers, you need to spend a lot of time running time-consuming, error-prone manual processes for each server, SAN device, and storage array. These efforts are typically overlooked, due to limited bandwidth and a feeling that the manually collected information may ultimately be inaccurate anyway. Planning for change can be very difficult, whether that change involves application growth, SAN growth, or server consolidation. Provisioning storage resources is also a time-consuming and error-prone exercise. It takes most organizations anywhere from days to weeks to provision storage (from time of request to time of provisioning to applications). How does virtualization technologies like VMware and Symmetrix Virtual Provisioning impact your ability to manage and report on your storage environment? Virtualization technologies introduce a layer of abstraction that improves operational efficiencies and management flexibility. However, these technologies require storage resource management tools that maintain the same level of visibility and control as with physically provisioned environments. The final very challenging area is managing change and responding to issues throughout your environment. As storage infrastructures become increasingly more complex, it becomes harder and harder to manage change in accordance with best practices and interoperability guidelines. If a problem occurs—whether it’s related to health, usage, or performance—isolating the problem and identifying the business impact can be a time-consuming and difficult process. Are these challenges that you face?
ControlCenter storage management software is a comprehensive family of storage resource management (SRM) applications that provide a unified management environment for multi-vendor tiered storage across virtualization layers. It helps storage teams address the challenges of managing large, complex storage environments. The ControlCenter packages are optimized for the arrays they manage and all include SAN Manager, Performance Manager, and StorageScope. An optional license is available for Storage Configuration Advisor. ControlCenter provides a comprehensive set of storage management functions that include: Planning and provisioning Monitoring and reporting It’s important to discover what you have—automatically—across virtualization layers and to be able to visualize key relationships and topologies. Then you have to be able to monitor the complete environment and quickly isolate the root cause of component failures or performance problems while rapidly assessing the business impact. You also need the ability to report on capacity utilization and performance trends—accurately accounting for physical and virtual resource allocation and managing and forecasting resource requirements. Finally, you need to plan and manage change across your tiered storage environment in the most cost-efficient way, while meeting or exceeding business expectations.
ControlCenter simplifies and accelerates planning and provisioning by: Automatically building an accurate topology of your multi-vendor SAN environment, so you can understand how all these elements are interconnected, and the nature of these interrelationships. You can also monitor both physical and virtual elements and be notified when there is a problem. Giving you a consistent way to actively manage your multi-vendor SANs. This includes LUN Masking for EMC and HP storage, and switch-zoning capabilities for every major switch manufacturer in the marketplace. Helping validate constantly changing and/or growing SAN environments—with the assurance that you are purchasing and deploying compatible components—so you can quickly build an agile infrastructure that meets the needs of your business. Facilitating provisioning processes for physical or virtual environments by quickly identifying available storage resources.
ControlCenter also helps with monitoring and reporting, allowing you to effectively use your storage assets, manage inventory, and assess how your storage is performing with both physically or virtually provisioned servers and storage. ControlCenter allows you to: Automatically discover and display your storage infrastructure to view relationships from host to the storage (including VMware ESX environments and Symmetrix Virtual Provisioning) Monitor storage usage and performance to identify underused assets and performance problems Improve storage usage by using the above-mentioned information to reclaim or reallocate underused assets. You can also create reports that will help you plan for capacity upgrades Conduct performance analysis on your storage infrastructure, and correlate performance information for storage components
ControlCenter delivers end-to-end visibility and control across VMware and Symmetrix virtually provisioned environments. It enables storage teams to view and analyze the complete environment from virtual guest, to ESX Server, through the SAN, to the thin device and virtual pool. Only ControlCenter offers this level of visibility and control in virtual infrastructures. ControlCenter also monitors alerts for both physical and virtual objects, including VMware virtual guests and Symmetrix virtually provisioned devices and pools. With ControlCenter, you can monitor and forecast capacity consumption to avoid running out of capacity or perform chargeback reporting to help business units recognize the value of utilizing virtualized resources. Finally, detailed performance analysis is provided to help analyze and monitor performance from the host down to the storage device.
Note to Presenter : View in Slide Show mode for animation. SAN Manager supports active management, visualization, and monitoring of heterogeneous SAN fabrics by: Automatically discovering all servers, SAN devices, and storage arrays in the environment and displaying the logical and physical connections between them Allowing you to view both physical and logical connections within the SAN Helping you plan changes to the environment and troubleshoot availability or performance issues through high-level or detailed topology views Monitoring the health of SAN devices and ports and alerting you when something goes wrong Collecting performance statistics from SAN devices and providing them to Performance Manager to support end-to-end performance analysis Performing active SAN management for multi-vendor switches and arrays, which includes zoning operations for switches, mixed fabrics, and virtual SANs (VSANs) for EMC Connectrix, Brocade, and Cisco switches and directors. It also includes performing masking operations for multi-vendor storage arrays including EMC Symmetrix, EMC CLARiiON, EMC VNX, Hitachi Data Systems, Sun, and HP arrays.
Performance Manager collects, correlates, and graphically presents performance information for end-to-end storage infrastructure across physical and virtual environments. Performance Manager consolidates performance trending and reporting with a single, consistent view of the tiered storage environment for fast performance-problem resolution and tuning from the host to the disk. Performance Manager provides two ways to view performance data—Web views and Performance views. Web views provide a top-level view of performance and highlights the problem areas, while Performance views allow you to conduct more in-depth analysis of a particular performance issue. Both views simplify performance issue resolution and highlight both the performance of your storage environment and the problem areas that need immediate attention. Performance Manager improves monitoring and analysis for EMC and non-EMC storage platforms.
VMware and Symmetrix Virtual Provisioning offer common, synergistic benefits. These benefits include higher resource utilization, faster and simpler provisioning, and automated load-balancing across pooled resources. As a result, it is expected that EMC customers will recognize significant gains by deploying these technologies together. EMC Symmetrix Performance Analyzer complements Performance Manager, which provides full monitoring across the SAN—including database, host, and switch performance as well as Symmetrix troubleshooting. Symmetrix Performance Analyzer extends the capabilities of ControlCenter to manage physical and virtual infrastructures by providing Key Performance Indicators (KPIs) and trend analysis that improve planning and enhance decision making in Symmetrix environments. Symmetrix Performance Analyzer offers easy-to-view capacity consumption versus performance trend analysis for both front-end thin devices and back-end thin pools to help proactively detect impending performance problems. When used with ControlCenter’s end-to-end view of the infrastructure, IT Managers can quickly identify affected physical servers or virtual machines and take appropriate corrective action. Note to Presenter : EMC Symmetrix Management Console is a prerequisite for Symmetrix Performance Analyzer.
StorageScope provides integrated asset and capacity reporting across multi-vendor storage infrastructures such as SAN, NAS, CAS, switches, and host storage resources, and is optimized for use in VMware and virtually provisioned environments. StorageScope provides a flexible reporting environment supporting both novices and experts. Customizable report templates summarize data at the enterprise level. A wizard-based interface provides more customized reporting. For experts, data can be exported to Crystal Reports (purchased separately) and open access is provided to the StorageScope database. Reports may be scheduled and published based on specific business needs.
Storage Configuration Advisor: Uses near real-time change tracking and best practice validation to identify the impact of change on the storage infrastructure. It discovers end-to-end dependencies and monitors the impact of change from virtual guest, to host-based multipathing software, to HBA firmware, through the SAN switches, down to the LUN. Uses agentless discovery to eliminate the management complexity and overhead associated with deploying host-based agents. This simplifies and accelerates deployment to get you up and running faster. Offers comprehensive reporting, gap and trend analysis to help storage teams improve their change management processes. You now have insight into the number of changes made in a day, a week, or a month; how frequently those changes violate configuration best practices; and what types of violations are the most common. With Storage Configuration Advisor, you now have the data to identify and take the necessary actions to mature your change management processes and improve the overall health of your SAN. Automatically captures and documents the configuration of your SAN so you always have an up-to-date view of its configuration. Now you can monitor and validate configuration changes with the confidence of knowing they adhere to your best practices. Storage Configuration Advisor also provides a complete audit trail of all SAN changes and rule violations, flagging potential service-affecting events as they occur. Offers management dashboard views and comprehensive reports on configurations, compliance breaches, and service levels that include configuration information to support change planning, trend analysis, change history, and violations lists. All of these reports and dashboards can be exported CSV, XML, or HTML format. Notifications of breaches can be sent to storage administrators via email or to a management frameworks through an SNMP trap. Compares the configuration of your SAN versus the EMC Support Matrix to enable you to take full advantage of EMC’s multi-billion-dollar investment in E-Lab, the world’s most comprehensive storage interoperability test lab. Now you know that the configuration of your SAN has been thoroughly tested by EMC and its partners and is backed up by EMC’s world-class customer service organization.
ControlCenter 6.0 was the first SRM application to introduce support for VMware environments. In less than a year, more than 2,000 customers upgraded to ControlCenter 6.0. ControlCenter 6.1 further enhances your ability to harness the power of virtualization and automation by introducing support for Symmetrix virtual provisioning, Symmetrix Virtual LUN technology, and VMAX Autoprovisioning. ControlCenter 6.1 also adds support for new SRDF devices and EMC Disk Libraries, new end-to-end reporting for Invista block storage virtualization, automated scheduling and distribution of custom reports from StorageScope, and a new standard for the security of storage management infrastructure by leveraging key management technology from RSA. ControlCenter 6.1 also supports servers deployed in IPv6 networks by enabling communications with host agents over IPv6 networks. Additional enhancements include the ability to set the unit of measurements to KB, GB, or TB to improve reporting and support for the Internet Explorer browser. The EMC VNX series unified storage system models include the VNX5300 (midrange/entry), VNX5500 (midrange/midtier), VNX5700(high end/mid-capacity) and VNX7500( high end/large capacity). Note to Presenter: The entry-level VNX5100 is only available in a Block-mode configuration. ControlCenter 6.1 UB12 supports all of the VNX versions mentioned. At the present time, ControlCenter does not support VNXe series models 3100 and 3300.
Note to Presenter : View in Slide Show mode for animation. EMC Services for ControlCenter enable you to minimize the risk of a complex implementation through a consistent, repeatable process for accurate results in a complex environment. You have made a significant investment in ControlCenter—realize the benefits of this advanced SRM application with an expertly executed implementation. EMC can design an implementation that not only meets your immediate needs, and—by conducting workshop-style meetings—investigate your long-term goals and create a design with longevity. With a thorough understanding of your goals, EMC can optimize information availability and security, and improve service levels while reducing your management costs. Protect your investment with an implementation designed to meet your business and technical objectives today, and as you grow.
ControlCenter is the market share and innovation leader for storage resource management. It is a comprehensive family of storage resource management applications that integrates the deepest set of storage administration functions across the broadest set of EMC and heterogeneous storage devices. It provides end-to-end visibility and control in VMware and Symmetrix virtually provisioned environments. ControlCenter 6.1 introduces significant new enhancements—including support for VMware and Symmetrix Virtual Provisioning, improved usability and device support, more flexible reporting, integration with Symmetrix Management Console—and defines a new standard for storage resource management security.