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This white paper deals with the impacts and opportunities of robotics, drones and artificial intelligence on the insurance sector.
Lord Wei, Chair of Ninety's Future Strategy Board, says in his foreword to this white paper:
"A cyborg future in which robotic technologies work together with humans - when implemented properly and sensitively - will no doubt enable a better, more efficient service to be provided by businesses, freeing up workers to focus on interactions with customers that require empathy, creativity, and intuition, and which drive new kinds of sales, rather than on routine, dangerous, and more mundane tasks."
These are views that are often brought up in such conversations. What we hope to have done here is to have added to the conversation about how this impacts insurance specifically.