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Staff retention - Tri-State Camp Conference

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Presenters
Jeff Daly, 3Adventures
Dan Weir, Frost Valley YMCA

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Staff retention - Tri-State Camp Conference

  1. 1. Jeff Daly, 3Adventures Dan Weir, Frost Valley YMCA Staff Retention
  2. 2. Housekeeping
  3. 3. What is a Meet & Eat?
  4. 4. This is going to be active
  5. 5. You are going to be moving around
  6. 6. Not the session to watch while working your on email
  7. 7. Welcome to Staff Retention Speed Dating
  8. 8. You can find this presentation at http://www.danlovescamp.com/ by 10am tomorrow
  9. 9. Why are you here?
  10. 10. Why do we care about staff retention?
  11. 11. Let me tell you the reasons Makes hiring easier - everyone is returning! Your camp ends up with higher quality experienced staff A trusted and happy staff will work more in your favor. It’s not about salary, it’s about morale. The staff create the community and culture of your camp The most important - the kids come back for the staff We are in the relationship building business
  12. 12. Summer Time The Hiring Season The Offseason Hype
  13. 13. The 4 Cs Components Characteristics Challenges Characters
  14. 14. An example of the 4 Cs Summer time: having 1 on 1 meetings with supervisors Components – giving an outline to the supervisors of items to possibly cover Characteristics – giving feedback, an avenue for the employee to bring issues up, validating feeling of the employee Challenges – time consuming Characters – the supervisor and the direct report
  15. 15. At my camp during the summer time…
  16. 16. The 4 Cs Components Characteristics Challenges Characters
  17. 17. At my camp during the summer time… The 4 Cs Components Characteristics Challenges Characters
  18. 18. At my camp during the summer time…. • Avoiding burnout by staff get together once a week outside of a work setting • Feels like a family • Spontaneous FUN events that happen outside camp life • Bring staff events to the camp • Spontaneous events with the campers present • Sharing your knowledge and having ownership of small tasks • Balancing responsibilities of life
  19. 19. At my camp during the hiring season…
  20. 20. At my camp during the hiring season… The 4 Cs Components Characteristics Challenges Characters
  21. 21. At my camp during the hiring season … • Staying connected to your local job fairs • A private facebook group to see who is coming back • Integrating international staff • In the interview “What else do you want to do at camp?” • Reflecting on their survey from the summer – showing that you read the feedback • Being intentional about who you invite back • Winter meeting -> a summit with your staff • Giving power to the staff to create change
  22. 22. At my camp during the offseason hype…
  23. 23. At my camp during the offseason hype… The 4 Cs Components Characteristics Challenges Characters
  24. 24. At my camp during the offseason hype… • Referral bonuses • A carnival for all families – campers and staff • Social media – constant updates • An alumni community to fall back on • Contests focused around things you want them to think about • Sending postcards/holiday cards/birthday cards • Search “Thank you plan” • Entertain the staff with surprises
  25. 25. The one thing to always remember is
  26. 26. Summer Camp is a community
  27. 27. And you are Mayor of that community
  28. 28. Qualities of a great mayor Patient Kind Caring Integrity Responsive
  29. 29. For further reading
  30. 30. You can find this presentation at http://www.danlovescamp.com/ by 10am tomorrow

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