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Agile assessment: helpful remedy or harmful toxin - AgileIndy 2019

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How agile are we? Are we getting more agile? What are the growth opportunities? This session discusses assessment approaches and tools. Like medicine, when used incorrectly assessments can be toxic. Explore the merits, potential uses, and possible downsides of each approach.

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Agile assessment: helpful remedy or harmful toxin - AgileIndy 2019

  1. 1. P re s e n t e d b y Agile Assessment: Helpful Remedy or Harmful Toxin? Dan Neumann AgileIndy 2019 @DanRNeumann
  2. 2. Outline • Why assess? • What they’re good for? • Four Types • Tactical Tips • What should you avoid? @DanRNeumann
  3. 3. Why do companies want an assessment? @DanRNeumann
  4. 4. Establish a Baseline of Performance @DanRNeumann
  5. 5. Who (or what) is doing well? Who (or what) is not? @DanRNeumann
  6. 6. So that they can “help” @DanRNeumann
  7. 7. Validation of what they already assume. @DanRNeumann
  8. 8. Four Types of Assessment @DanRNeumann
  9. 9. @DanRNeumann
  10. 10. @DanRNeumann
  11. 11. @DanRNeumann
  12. 12. @DanRNeumann
  13. 13. Phases of the Assessment 1. Planning 2.Data Collection 3.Collaborative Interpretation of results 4.Collaborative Action Planning @DanRNeumann
  14. 14. Planning • What do we hope to learn? • What decisions will it enable? • What is being communicated about the assessment? • What do you want to be able to do with the information? • How do you want to slice and dice the data? By team, by specialty, by location? • How do you get a well-rounded perspective? @DanRNeumann
  15. 15. Data Collection • Electronic • Surveys • Systems • Human • Interviews • Observations • Types of Events • Group Events • One-on-one @DanRNeumann
  16. 16. Setting up Data Collectors @DanRNeumann
  17. 17. Identifying Strengths @DanRNeumann
  18. 18. What are assessments good for? @DanRNeumann
  19. 19. A point in Time Assessment @DanRNeumann
  20. 20. Share Insights @DanRNeumann
  21. 21. Highlighting Strengths
  22. 22. Create optionsCreating Options @DanRNeumann
  23. 23. Information for a continuous improvement process @DanRNeumann
  24. 24. Generating a conversation @DanRNeumann
  25. 25. Avoid These Pitfalls @DanRNeumann
  26. 26. Do Not Use It For Evaluation. @DanRNeumann
  27. 27. A weapon that destroys psychological safety. @DanRNeumann
  28. 28. A replacement for critical thinking @DanRNeumann
  29. 29. Avoiding a conversation @DanRNeumann
  30. 30. Highlight Shortcomings @DanRNeumann
  31. 31. Explicit comparison of one team or team members to another @DanRNeumann
  32. 32. Reward and punishment @DanRNeumann
  33. 33. Abdicating Responsibility @DanRNeumann
  34. 34. @DanRNeumann
  35. 35. Interpretation of Results 1. Bring the data 2. Share observations 3. Ask for other observations 4. Ask for interpretation 5. Identify Patterns 6. Create Experiments to Conduct 7. Ask for Feedback @DanRNeumann
  36. 36. @DanRNeumann
  37. 37. Other Considerations • Safety exists • Willingness to participate • Curiosity exists • Multiple perspectives are vital • Look at different levels in the organization • Include various groups’ objectives @DanRNeumann
  38. 38. "The dose makes the poison” -Paracelsus, 1538 @DanRNeumann
  39. 39. Dan Neumann If you have questions or would like more information, feel free to contact me. • agilethought.com • dan.neumann@agilethought.com • linkedin.com/in/MeetDanNeumann • @DanRNeumann • slideshare.net/DanRNeumann • 574-514-3285 • neumanagementllc.com/blog/

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