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The Six Thinking Hats in Detail

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The Six Thinking Hats in Detail

  1. 1. The Six Thinking Hats in Detail
  2. 2. The Blue Hat
  3. 3. <ul><li>FACILITATOR ROLE </li></ul><ul><li>The role of the facilitator </li></ul><ul><li>Focuses and refocuses thinking </li></ul><ul><li>Makes calls for the group to make decisions </li></ul>The Blue Hat
  4. 4. The Blue Hat <ul><li>Questions </li></ul><ul><ul><li>How do we sequence the events </li></ul></ul><ul><ul><li>Explain? Summarize. </li></ul></ul><ul><ul><li>What is your conclusion? </li></ul></ul><ul><ul><li>What next? Action plan? </li></ul></ul><ul><ul><li>What is the main idea? </li></ul></ul><ul><ul><li>What was the problem? How was it solved? </li></ul></ul>
  5. 5. The Blue Hat <ul><li>Describe a typical meeting </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul>
  6. 6. The Blue Hat <ul><li>Which of your meetings would benefit from the Six Thinking Hats framework? </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul>
  7. 7. The Blue Hat TECHNIQUE: Choose the right hat or tool TIME: Set limits and work within them FOCUS: Decide on what you what to think about
  8. 8. The Blue Hat <ul><li>CREATIVE HIT LIST </li></ul><ul><ul><li>List three areas where you need new ideas </li></ul></ul><ul><ul><li>Try not to think about problems </li></ul></ul><ul><ul><li>Look for opportunities </li></ul></ul><ul><ul><li>Develop a focus statement for each starting with “how to …” </li></ul></ul><ul><ul><li>Focus 1: _______________________ </li></ul></ul><ul><ul><li>Focus 2: _______________________ </li></ul></ul><ul><ul><li>Focus 3: _______________________ </li></ul></ul>
  9. 9. The White Hat
  10. 10. The White Hat <ul><li>FACTS AND LOGIC </li></ul><ul><li>Separates fact from speculation </li></ul><ul><li>Specifies action needed to fill gaps </li></ul><ul><li>Assesses the relevance and accuracy of information </li></ul>
  11. 11. The White Hat <ul><li>Questions </li></ul><ul><ul><li>Who, what, when, where? </li></ul></ul><ul><ul><li>What do you know about? </li></ul></ul><ul><ul><li>What are the facts about? </li></ul></ul><ul><ul><li>What do you need or want to know about? </li></ul></ul><ul><ul><li>Where might you go to find out about? </li></ul></ul>
  12. 12. The White Hat <ul><li>In White Hat mode, think about one of the following … </li></ul><ul><ul><li>Focus 1: Traffic Congestion </li></ul></ul><ul><ul><li>Focus 2: Noise Pollution </li></ul></ul><ul><ul><li>Focus 3: Human Nutrition </li></ul></ul><ul><li>There are questions on the next four slides to help you focus on the white hat </li></ul>
  13. 13. The White Hat <ul><li>What do we know? </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul>
  14. 14. The White Hat <ul><li>What do we need to know? </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul>
  15. 15. The White Hat <ul><li>Where are we going to get the information we need to know? </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul>
  16. 16. The White Hat <ul><li>What OPVs should we consider? Who are these people and what are their views? </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul>
  17. 17. The Red Hat
  18. 18. <ul><li>EMOTIONS AND FEELINGS </li></ul><ul><li>Gives permission to express feelings, hunches and intuitions </li></ul><ul><li>Can be used to help make a decision </li></ul><ul><li>Does not require justification or explanation </li></ul><ul><li>Limited to 30 seconds or less </li></ul><ul><li>Best expressed in a word or two </li></ul>The Red Hat
  19. 19. The Red Hat <ul><li>Questions </li></ul><ul><ul><li>What are you feeling now? </li></ul></ul><ul><ul><li>Did your feelings change? How? </li></ul></ul><ul><ul><li>What prejudices are present? </li></ul></ul><ul><ul><li>What is your hunch about? </li></ul></ul><ul><ul><li>What does your intuition tell you? </li></ul></ul><ul><ul><li>Which way do you like based on your feelings? </li></ul></ul>
  20. 20. The Red Hat <ul><li>How do you currently manage your feelings? </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul>
  21. 21. The Red Hat <ul><li>How are emotions dealt with on your team? </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul>
  22. 22. The Red Hat <ul><li>How do you feel about? </li></ul><ul><ul><li>Flexitime at work </li></ul></ul><ul><ul><li>Legalizing marijuana </li></ul></ul><ul><ul><li>Bungee jumping team exercise </li></ul></ul><ul><ul><li>Mandatory retirement at 55 </li></ul></ul><ul><ul><li>Eliminating titles at work </li></ul></ul><ul><ul><li>Banning smoking everywhere </li></ul></ul><ul><ul><li>Cloning humans </li></ul></ul><ul><li>______________________________________________ </li></ul><ul><li>______________________________________________ </li></ul><ul><li>______________________________________________ </li></ul><ul><li>______________________________________________ </li></ul><ul><li>______________________________________________ </li></ul><ul><li>______________________________________________ </li></ul><ul><li>______________________________________________ </li></ul>
  23. 23. The Red Hat <ul><li>Sorting ideas using the red hat </li></ul><ul><ul><li>What ideas are most interesting to me? </li></ul></ul><ul><ul><li>What ideas have most potential? </li></ul></ul><ul><ul><li>What ideas do I thinking are boldest? </li></ul></ul>
  24. 24. The Red Hat <ul><li>Group using the ABC Sorting technique </li></ul><ul><ul><li>A: Which ideas could we ACT on right now? </li></ul></ul><ul><ul><li>B: What ideas are BEGINNING ideas? </li></ul></ul><ul><ul><li>C: What ideas are CONCEPTS (broad ideas)? </li></ul></ul>
  25. 25. The Yellow Hat
  26. 26. The Yellow Hat <ul><li>LOGICAL POSITIVES </li></ul><ul><li>Explores the benefits of an idea </li></ul><ul><li>Must give reasons why an idea is valuable or might work </li></ul><ul><li>Reinforces creative ideas and new directions </li></ul>
  27. 27. The Yellow Hat <ul><li>Questions </li></ul><ul><ul><li>What are the benefits? </li></ul></ul><ul><ul><li>What is good about? </li></ul></ul><ul><ul><li>What is a positive outcomes? </li></ul></ul><ul><ul><li>What is the value? </li></ul></ul><ul><ul><li>Can this be made to work? Explain. </li></ul></ul><ul><ul><li>What did you like about? </li></ul></ul>
  28. 28. The Yellow Hat <ul><li>What are the benefits of? </li></ul><ul><ul><li>Focus 1: Birthdays only when deserved </li></ul></ul><ul><ul><li>Focus 2: Weekly 24hr broadcasting ban </li></ul></ul><ul><ul><li>Focus 3: Unreliable friend </li></ul></ul><ul><ul><li>Focus 4: Black toothpaste </li></ul></ul>
  29. 29. The Black Hat
  30. 30. The Black Hat <ul><li>LOGICAL NEGATIVES </li></ul><ul><li>Explores why an idea may not work </li></ul><ul><li>Must give logical reasons for concerns </li></ul><ul><li>Points out difficulties </li></ul>
  31. 31. The Black Hat <ul><li>Questions </li></ul><ul><ul><li>What should you be cautious about? </li></ul></ul><ul><ul><li>What are the consequences of? </li></ul></ul><ul><ul><li>What were the difficulties of? </li></ul></ul><ul><ul><li>Why won’t/didn’t this work? </li></ul></ul><ul><ul><li>What did you dislike about? </li></ul></ul><ul><ul><li>What are the risks of? </li></ul></ul>
  32. 32. The Black Hat <ul><li>Is there someone you work with who tends to overuse black hat thinking? What is the impact? </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul><ul><li>_____________________________ </li></ul>
  33. 33. The Black Hat <ul><li>What are the downsides, both existing and potential of? </li></ul><ul><ul><li>Focus 1: World-wide smoking ban </li></ul></ul><ul><ul><li>Focus 2: Identity card schemes </li></ul></ul><ul><ul><li>Focus 3: Making poverty history </li></ul></ul><ul><ul><li>Focus 4: Electronic tagging for everyone </li></ul></ul>
  34. 34. The Green Hat
  35. 35. The Green Hat <ul><li>CREATIVTITY AND IMAGINATION </li></ul><ul><li>Encourages a search for new ideas </li></ul><ul><li>Seeks to modify and removes faults from existing ideas </li></ul><ul><li>Makes time for creative effort </li></ul>
  36. 36. The Green Hat <ul><li>Questions </li></ul><ul><ul><li>What if? </li></ul></ul><ul><ul><li>What is good about? </li></ul></ul><ul><ul><li>What is the value of? </li></ul></ul><ul><ul><li>How can we make this work? </li></ul></ul><ul><ul><li>What are the alternatives? </li></ul></ul><ul><ul><li>What else can we do? </li></ul></ul>
  37. 37. The Green Hat <ul><li>What is holding your team back from being creative? (Creative Barriers) </li></ul><ul><li>____________________________ </li></ul><ul><li>____________________________ </li></ul><ul><li>____________________________ </li></ul><ul><li>____________________________ </li></ul><ul><li>____________________________ </li></ul>
  38. 38. The Green Hat <ul><li>Thinking of other uses for: </li></ul><ul><li>Balloon Golf Tee </li></ul><ul><li>___________________ ___________________ </li></ul><ul><li>___________________ ___________________ </li></ul><ul><li>___________________ ___________________ </li></ul><ul><li>Toothbrush Paperclip </li></ul><ul><li>___________________ ___________________ </li></ul><ul><li>___________________ ___________________ </li></ul><ul><li>___________________ ___________________ </li></ul>
  39. 39. The Green Hat <ul><li>Thinking of other uses for: </li></ul><ul><li>Balloon Golf Tee </li></ul><ul><li>____Shower Cap_____ _____Toothpick_____ </li></ul><ul><li>_____Traffic Sign_____ _____paper Holder___ </li></ul><ul><li>_____Scarecrow______ ___________________ </li></ul><ul><li>Toothbrush Paperclip </li></ul><ul><li>____Silver Cleaner____ ___Popping discs_____ </li></ul><ul><li>____Paint Cleaner_____ _____Jewellery______ </li></ul><ul><li>___________________ ___________________ </li></ul>
  40. 40. The Green Hat <ul><li>The Three Ps </li></ul><ul><ul><li>Positive: Every idea is potentially valuable, record all </li></ul></ul><ul><ul><li>Prolific: The more ideas the better, build ideas on each other </li></ul></ul><ul><ul><li>Playful: It is easier to tame a wild idea, than make a boring idea interesting </li></ul></ul>
  41. 41. The Green Hat <ul><li>Generate Ideas on </li></ul><ul><li>Focus 1: Reducing traffic congestion </li></ul><ul><li>Focus 2: Increasing leisure time </li></ul>
  42. 42. The Six Thinking Hats <ul><li>Which hat is? </li></ul><ul><ul><ul><li>“ Retooling will take a minimum of six months” </li></ul></ul></ul><ul><ul><ul><li>“ I am unhappy with the merger” </li></ul></ul></ul><ul><ul><ul><li>“ Our product is the most expensive on the market” </li></ul></ul></ul><ul><ul><ul><li>“ It will increase our profile in the community” </li></ul></ul></ul><ul><ul><ul><li>“ Low staff morale is causing high attrition” </li></ul></ul></ul><ul><ul><ul><li>“ The meeting seems to be drifting” </li></ul></ul></ul><ul><ul><ul><li>“ Joe told me he was worried about a staff issue” </li></ul></ul></ul><ul><ul><ul><li>“ We tried that and the staff are not supportive” </li></ul></ul></ul><ul><ul><ul><li>“ It would be easy to implement a new logo” </li></ul></ul></ul><ul><ul><ul><li>“ We could offer two for the price of one </li></ul></ul></ul><ul><ul><ul><li>“ I am concerned about staff morale </li></ul></ul></ul><ul><ul><ul><li>“ Are we ready to commit to a decision?” </li></ul></ul></ul>
  43. 43. The Six Thinking Hats <ul><li>Which hat is? – my ideas </li></ul><ul><ul><ul><li>“ Retooling will take a minimum of six months” </li></ul></ul></ul><ul><ul><ul><li>“ I am unhappy with the merger” </li></ul></ul></ul><ul><ul><ul><li>“ Our product is the most expensive on the market” </li></ul></ul></ul><ul><ul><ul><li>“ It will increase our profile in the community” </li></ul></ul></ul><ul><ul><ul><li>“ Low staff morale is causing high attrition” </li></ul></ul></ul><ul><ul><ul><li>“ The meeting seems to be drifting” </li></ul></ul></ul><ul><ul><ul><li>“ Joe told me he was worried about a staff issue” </li></ul></ul></ul><ul><ul><ul><li>“ We tried that and the staff are not supportive” </li></ul></ul></ul><ul><ul><ul><li>“ It would be easy to implement a new logo” </li></ul></ul></ul><ul><ul><ul><li>“ We could offer two for the price of one </li></ul></ul></ul><ul><ul><ul><li>“ I am concerned about staff morale </li></ul></ul></ul><ul><ul><ul><li>“ Are we ready to commit to a decision?” </li></ul></ul></ul>
  44. 44. The Six Thinking Hats White Hat FOCUS Information & Data Neutral and objective Checked and believed facts Missing information & Where to source it Blue Hat Managing the Thinking Setting the focus Making summaries Overviews & conclusions Action Plans Black Hat Why it may not work Cautions * Dangers Problems * Faults Logical reasons must be given Yellow Hat Why it may work Values * Benefits (both known and potential) Logical reasons must be given Green Hat Creative Thinking Possibilities * Alternatives New Ideas * New Thinking Overcome black hat issues Reinforce yellow hat issues Red Hat Feelings and Intuition Emotions and hunches No reasons or justifications “ At this point” Keep it short

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