1.
Top 5 Benefits of CRM for Insurance Brokers

2.
Table of Contents
1
2
3
Introduction
The Relevance of CRM Software for Brokers
Benefits of CRM for Insurance Brokers
 Enhancing Customer Experience
 Strengthening Data Security
 Effective Collaboration
 Tracking Leads Efficiently
 Automation of Manual Tasks
Conclusion
3

3.
Copyright©2020 Damco Group. All Rights Reserved.
Digitalization has revolutionized the
insurance industry and Customer
Experience being is one of the most
important functions for the insurance
brokers, is not untouched. Fostering good
customer relationship is necessary for
every insurance carrier and broker.
Insurance CRM software can assist the
insurance firms to improve the customer
communication and management leading
to improved customer experience.
Introduction

4.
Copyright©2020 Damco Group. All Rights Reserved.
Earlier insurance brokers adopted
conventional methods of paper-work for
document management. It was a
complex process due to the bandwidth
required in performing even small data
updates. But now as digital disruption
has taken over, it is comparatively easier
to make the customer experience better.
So, let’s learn 5 benefits of CRM for
Insurance Brokers that improve profit
margins and enhance customer
satisfaction.
The Relevance of CRM Software for Brokers

5.
Copyright©2020 Damco Group. All Rights Reserved.
Enhancing
Customer
Experience
Benefits of CRM for Insurance Brokers
Strengthening
Data Security
Effective Collaboration
Tracking Leads
Efficiently
Automation of
Manual Tasks
Benefits of CRM
for Insurance
Brokers

6.
Copyright©2020 Damco Group. All Rights Reserved.
Enhancing Customer Experience
 CRM for Insurance brokers
efficiently organizes the collated
data of customers with the
interaction data.
 Data is easily used to figure out
insights for taking the right next
steps to improve customer
experience.

7.
Copyright©2020 Damco Group. All Rights Reserved.
Strengthening Data Security
 Insurance Broker CRM
solutions work with built-in data
security measures.
 CRM software makes sure
brokers do not risk unauthorized
access to data.

8.
Copyright©2020 Damco Group. All Rights Reserved.
 CRM Software stages all the
important data of interactions with
multiple insurance companies and
customers in conjunction- with a
single dashboard.
 Broker CRM Software sends
reminders to customers for renewals
from the dashboard which improves
CSAT score and hence, earns
customer loyalty.
Effective Collaboration
Copyright©2020 Damco Group. All Rights Reserved.

9.
Copyright©2020 Damco Group. All Rights Reserved.
 Insurance CRM tracks lead
through various sources and
present the data on a single
screen.
 Insurance CRM Software for
brokers actively follows up the
leads throughout the sales cycle
as per their status - hot, warm,
and cold.
Tracking Leads Efficiently

10.
Copyright©2020 Damco Group. All Rights Reserved.
 CRM for insurance brokers
receives entries from customers
and prospects for document
submission.
 Insurance broker CRM audits the
documents submitted by the
customers.
Automation of Manual Tasks

11.
Copyright©2020 Damco Group. All Rights Reserved.
Conclusion
Copyright©2020 Damco Group. All Rights Reserved.
Insurance CRM Software effectively supports
brokers in generating new and retaining existing
businesses and thereby, increasing CLV. CRM
for insurance brokers is stepping up the
competition for brokers to benefit more.

12.
THANK YOU
If you as an insurance firm is looking forward to enhancing
your ROI with the efficiency of CRM Software for brokers,
click here to know more.