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How to choose your conference provider

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7 parameters to decide on how to choose the best conference service provider.

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How to choose your conference provider

  1. 1. Rising conferencing costs? Parameters to look out for while to choosing your conference service provider! Copyright Protected www.dsnl.in 1
  2. 2. Key Parameter #1 Investigate what you are paying for. Watch out for hidden costs, billed expenses which are higher than the rates mentioned in the tariff card. This could be a whistle blower, a clear indication that your conference service provider is not being transparent in billing transactions. Copyright Protected Actual duration of call Call charges www.dsnl.in Port charges Minimum fixed cost per month 2
  3. 3. Key Parameter #2 Choose a conference provider who has multiple telecom operators to save you from a traffic overload. It is best to avoid single operator dependent conference providers as they face issues like traffic overload and subsequent network congestion. This may give rise to poor voice quality and noise interference during a conference call. Copyright Protected www.dsnl.in 3
  4. 4. Key Parameter #3 Pick conference provider who has innovative product offerings and has customization as a product offering. Look out for conference service providers who can offer customized and tailor made solutions to suit your business requirements. This is proof that your conference provider is not dependent on third party vendor. Copyright Protected www.dsnl.in 4
  5. 5. Key Parameter #4 Look out for mobility solutions which enables conference calls on your device where ever you go. Constant travel makes it difficult to stay updated of developments in your team. Choose conference providers who offer conference apps which is accessible on smart phone devices. Copyright Protected www.dsnl.in 5
  6. 6. Key Parameter #5 Round the clock customer service. A feature you should never miss! Look out for conference providers who provide 24/7 customer services and dedicated operator assistance for calls. This talks volumes about the service level quality and measures to customer satisfaction. Copyright Protected www.dsnl.in 6
  7. 7. Key Parameter #6 Choose a conference provider who gives you the autonomy of use. The ease of use is a major indicator of an effective conference solution. The conference initiator should be able to generate his own PIN’s, schedule conferences and control the conference on his own. Copyright Protected www.dsnl.in 7
  8. 8. Key Parameter #7 The most scalable conference provider is undoubtedly the winner. Most important, before you decide on your preferred choice, analyze if they are able to accommodate all conferencing requirements . Be it conventional audio conference service, web conference or advanced HD quality video streaming, you conference provider should be able to give it all. Copyright Protected www.dsnl.in 8
  9. 9. DSNL is India largest Integrated Independent Audio Conference Service Provider offering a wide range of generic and industry-specific conferencing solutions to over 2000 customers worldwide. Visit www.dsnl.in for a 14 day trial. Copyright Protected www.dsnl.in 9

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