SlideShare a Scribd company logo
1 of 5
Download to read offline
Beyond The “Iron Triangle”:
Stakeholder perception of key
performance Indicators (KPIs) for
large-scale public sector
development projects
BLEMBA 18 – Syndicate 3
Bayu Waskitojuritno
Bintang Ariesto Herman
Dally Ramdhan Sugandiria
Dian Sadar Adi Pratomo
Ding Wei
What is your view about different
perception of KPI of project success?
 Different perception is allowed as long as it accommodate all the
stakeholder (Especially the stakeholders) in the project completion
 Quite often Project Manager only focusing on the Iron Triangle of
success in the project completion
 Project Manager need to focus also on the critical success factors
which triggered from the customer expectations which usually
covers the three elements plus additional factors that important for
the customers
 Contractors and Designer as well as Owner need to be involved to
accommodate their perception of all the KPIs Project Success. This
need to cover all the success factors listed.
What is your view about different
perception of KPI of project success?
O
D C
O
D C
O
D C
O
D C
O
D C
O
D C
O
D C
O
D C
O
D C
Time Cost
Meets
the
Expect
ation
Efficiency Safety
Defect
Free
Stakeholder
expectation Effectiveness
Dispute &
Conflict
Similarities and Differences between Bangkok
Airport Project’s KPI and Heathrow Terminal 5’s;
Similarities Differences
• Both using KPI Measurements; On Time,
Under Budget, Meet Specification,
Efficiency, Effectiveness, Safety, Defect free,
Customer expectation and minimized
conflict.
• The weighting or the priorities of the
measurements are different where Bangkok
Airport focusing heavily on the quantitative
measurement using the perspective of
Project owner, whilst Heathrow T5 put
Qualitative Measurements as higher
weights/priority based on their customer’s
perspectives.
• Heathrow T5 is based on the Risk Assessment
analysis that involve their clients/customers
in identifying their primary measurements.
Please give your views about the relevancy in
Indonesia about those KPI elements or others?
All the measurement metrics are relevant in Indonesia and need to be applied and
implemented during the development of the SHIA Airport. Some of the challenges that the
developer and the authority will face are;
 Jakarta Soekarno Hatta Airport Project might only focusing on the Primary Quantitative
KPI’s which are; On time, Budget, and Meets specifications
 The use of secondary KPI’s are quite flexible as there are not enough transparency to the
stakeholders.
 There are very small control on the qualitative measurement as the minimum construction
aggravation, disputes and conflicts
 There are very limited focus on the safety measurements on the development process of
the workers, suppliers and customer of SHIA Airport.
All of the measurements are actually relevant to Indonesia but unfortunately not the primary
focus as the objective are the completion dates and allocated budget as there are many of
political and social pressure from the stakeholders which might jeopardize the effectiveness
and efficiency of the main function.

More Related Content

What's hot

Construction difficulties
Construction difficultiesConstruction difficulties
Construction difficultiesNahid0521
 
Entrepreneurship (Project identification)
Entrepreneurship (Project identification)Entrepreneurship (Project identification)
Entrepreneurship (Project identification)Sonam kapil
 
PROJECT CLASSIFICATION, IDENTIFICATION, FORMULATION
PROJECT CLASSIFICATION, IDENTIFICATION, FORMULATIONPROJECT CLASSIFICATION, IDENTIFICATION, FORMULATION
PROJECT CLASSIFICATION, IDENTIFICATION, FORMULATIONDr. RICHA SINGHAL
 
Types and dimensions of project
Types and dimensions of projectTypes and dimensions of project
Types and dimensions of projectkajumba
 
Guide to practical project appraisal en
Guide to practical project appraisal enGuide to practical project appraisal en
Guide to practical project appraisal entmelnik
 
PRESENTATION ON PROJECT REPORT
PRESENTATION ON PROJECT REPORTPRESENTATION ON PROJECT REPORT
PRESENTATION ON PROJECT REPORTDiksha Bhargava
 
Detailed project reports
Detailed project reportsDetailed project reports
Detailed project reportsAKANSHA GURELE
 
Project appraisal part 1
Project appraisal part  1Project appraisal part  1
Project appraisal part 1danappadharwad
 
Project Execution in Changing Times - Focus on the Essentials
Project Execution in Changing Times - Focus on the EssentialsProject Execution in Changing Times - Focus on the Essentials
Project Execution in Changing Times - Focus on the EssentialsEndeavor Management
 
Economic Development Strategic Planning - Project identification
Economic Development Strategic Planning - Project identification   Economic Development Strategic Planning - Project identification
Economic Development Strategic Planning - Project identification Christa Ouderkirk Franzi
 
Project identification and Project selection
Project identification and Project selectionProject identification and Project selection
Project identification and Project selectionAmandaBvera
 
5 Project Risk Identification Tools I Use & How You Can Use Them Too
5 Project Risk Identification Tools I Use & How You Can Use Them Too5 Project Risk Identification Tools I Use & How You Can Use Them Too
5 Project Risk Identification Tools I Use & How You Can Use Them TooSHAZEBALIKHAN1
 
Project initiation topic 2.8_stakeholder management
Project initiation topic 2.8_stakeholder managementProject initiation topic 2.8_stakeholder management
Project initiation topic 2.8_stakeholder managementRudreshSamant
 
Affinity institute design assist november 25 2014
Affinity institute design assist november 25 2014Affinity institute design assist november 25 2014
Affinity institute design assist november 25 2014SHKLaw
 
Opportunity analysis under strategic program management second edition
Opportunity analysis under strategic program management second editionOpportunity analysis under strategic program management second edition
Opportunity analysis under strategic program management second editionBob Prieto
 
Module 1 project planning and appraisal
Module 1 project planning and appraisalModule 1 project planning and appraisal
Module 1 project planning and appraisaldmkanchepalya
 
Project management risks for rail projects
Project management risks for rail projectsProject management risks for rail projects
Project management risks for rail projectsEdgilis
 
Project Appraisal Concepts Methods And Techniques PowerPoint Presentation Sli...
Project Appraisal Concepts Methods And Techniques PowerPoint Presentation Sli...Project Appraisal Concepts Methods And Techniques PowerPoint Presentation Sli...
Project Appraisal Concepts Methods And Techniques PowerPoint Presentation Sli...SlideTeam
 
Project Management: Unit I - introduction
Project Management: Unit I - introductionProject Management: Unit I - introduction
Project Management: Unit I - introductionGhaith Al Darmaki
 

What's hot (20)

Construction difficulties
Construction difficultiesConstruction difficulties
Construction difficulties
 
Entrepreneurship (Project identification)
Entrepreneurship (Project identification)Entrepreneurship (Project identification)
Entrepreneurship (Project identification)
 
PROJECT CLASSIFICATION, IDENTIFICATION, FORMULATION
PROJECT CLASSIFICATION, IDENTIFICATION, FORMULATIONPROJECT CLASSIFICATION, IDENTIFICATION, FORMULATION
PROJECT CLASSIFICATION, IDENTIFICATION, FORMULATION
 
Types and dimensions of project
Types and dimensions of projectTypes and dimensions of project
Types and dimensions of project
 
Project formulation
Project formulationProject formulation
Project formulation
 
Guide to practical project appraisal en
Guide to practical project appraisal enGuide to practical project appraisal en
Guide to practical project appraisal en
 
PRESENTATION ON PROJECT REPORT
PRESENTATION ON PROJECT REPORTPRESENTATION ON PROJECT REPORT
PRESENTATION ON PROJECT REPORT
 
Detailed project reports
Detailed project reportsDetailed project reports
Detailed project reports
 
Project appraisal part 1
Project appraisal part  1Project appraisal part  1
Project appraisal part 1
 
Project Execution in Changing Times - Focus on the Essentials
Project Execution in Changing Times - Focus on the EssentialsProject Execution in Changing Times - Focus on the Essentials
Project Execution in Changing Times - Focus on the Essentials
 
Economic Development Strategic Planning - Project identification
Economic Development Strategic Planning - Project identification   Economic Development Strategic Planning - Project identification
Economic Development Strategic Planning - Project identification
 
Project identification and Project selection
Project identification and Project selectionProject identification and Project selection
Project identification and Project selection
 
5 Project Risk Identification Tools I Use & How You Can Use Them Too
5 Project Risk Identification Tools I Use & How You Can Use Them Too5 Project Risk Identification Tools I Use & How You Can Use Them Too
5 Project Risk Identification Tools I Use & How You Can Use Them Too
 
Project initiation topic 2.8_stakeholder management
Project initiation topic 2.8_stakeholder managementProject initiation topic 2.8_stakeholder management
Project initiation topic 2.8_stakeholder management
 
Affinity institute design assist november 25 2014
Affinity institute design assist november 25 2014Affinity institute design assist november 25 2014
Affinity institute design assist november 25 2014
 
Opportunity analysis under strategic program management second edition
Opportunity analysis under strategic program management second editionOpportunity analysis under strategic program management second edition
Opportunity analysis under strategic program management second edition
 
Module 1 project planning and appraisal
Module 1 project planning and appraisalModule 1 project planning and appraisal
Module 1 project planning and appraisal
 
Project management risks for rail projects
Project management risks for rail projectsProject management risks for rail projects
Project management risks for rail projects
 
Project Appraisal Concepts Methods And Techniques PowerPoint Presentation Sli...
Project Appraisal Concepts Methods And Techniques PowerPoint Presentation Sli...Project Appraisal Concepts Methods And Techniques PowerPoint Presentation Sli...
Project Appraisal Concepts Methods And Techniques PowerPoint Presentation Sli...
 
Project Management: Unit I - introduction
Project Management: Unit I - introductionProject Management: Unit I - introduction
Project Management: Unit I - introduction
 

Similar to Stakeholder Perceptions of Key Project Success Indicators (KPIs

IRJET- Schedule Delay Analysis in Construction Management using Primavera P6
IRJET- Schedule Delay Analysis in Construction Management using Primavera P6IRJET- Schedule Delay Analysis in Construction Management using Primavera P6
IRJET- Schedule Delay Analysis in Construction Management using Primavera P6IRJET Journal
 
IRJET- Factors Influencing Time and Cost Overruns in Indian Construction Proj...
IRJET- Factors Influencing Time and Cost Overruns in Indian Construction Proj...IRJET- Factors Influencing Time and Cost Overruns in Indian Construction Proj...
IRJET- Factors Influencing Time and Cost Overruns in Indian Construction Proj...IRJET Journal
 
IRJET- A Study on Project Management Techniques to Avoid Project Failure
IRJET- A Study on Project Management Techniques to Avoid Project FailureIRJET- A Study on Project Management Techniques to Avoid Project Failure
IRJET- A Study on Project Management Techniques to Avoid Project FailureIRJET Journal
 
Dear students get fully solved assignments Send your semester & Specializatio...
Dear students get fully solved assignments Send your semester & Specializatio...Dear students get fully solved assignments Send your semester & Specializatio...
Dear students get fully solved assignments Send your semester & Specializatio...smumbahelp
 
Pm0012 – project finance and budgeting
Pm0012 – project finance and budgetingPm0012 – project finance and budgeting
Pm0012 – project finance and budgetingsmumbahelp
 
A study on the analysis and evaluation of delays in private construction Proj...
A study on the analysis and evaluation of delays in private construction Proj...A study on the analysis and evaluation of delays in private construction Proj...
A study on the analysis and evaluation of delays in private construction Proj...IRJET Journal
 
HOW TO MINIMIZE DELAYS IN CONSTRUCTION OF COMMERCIAL PROJECT
HOW TO MINIMIZE DELAYS IN CONSTRUCTION OF COMMERCIAL PROJECTHOW TO MINIMIZE DELAYS IN CONSTRUCTION OF COMMERCIAL PROJECT
HOW TO MINIMIZE DELAYS IN CONSTRUCTION OF COMMERCIAL PROJECTIRJET Journal
 
Role of Project Management Consultancy in Construction Project
Role of Project Management Consultancy in Construction ProjectRole of Project Management Consultancy in Construction Project
Role of Project Management Consultancy in Construction ProjectIOSR Journals
 
IRJET- Review on Study of Quality Practices in Construction
IRJET- Review on Study of Quality Practices in ConstructionIRJET- Review on Study of Quality Practices in Construction
IRJET- Review on Study of Quality Practices in ConstructionIRJET Journal
 
IRJET- Review on Study of Factors Affecting Quality of Construction Project
IRJET- Review on Study of Factors Affecting Quality of Construction ProjectIRJET- Review on Study of Factors Affecting Quality of Construction Project
IRJET- Review on Study of Factors Affecting Quality of Construction ProjectIRJET Journal
 
IRJET- Case Study on Budget and Schedule Overrun During the Construction Phas...
IRJET- Case Study on Budget and Schedule Overrun During the Construction Phas...IRJET- Case Study on Budget and Schedule Overrun During the Construction Phas...
IRJET- Case Study on Budget and Schedule Overrun During the Construction Phas...IRJET Journal
 
Innovative project management practices for large power sector projects.
Innovative project management  practices for large power sector projects.Innovative project management  practices for large power sector projects.
Innovative project management practices for large power sector projects.sanjeeev bahadur, m.tech,mba
 
Tavant Whitepaper-MeasuringProjectSuccess-Final
Tavant Whitepaper-MeasuringProjectSuccess-FinalTavant Whitepaper-MeasuringProjectSuccess-Final
Tavant Whitepaper-MeasuringProjectSuccess-FinalSEKHAR KOMMURI
 
Supplier Assessment Sample Report: What You Can Expect
Supplier Assessment Sample Report: What You Can ExpectSupplier Assessment Sample Report: What You Can Expect
Supplier Assessment Sample Report: What You Can ExpectInsight Solutions Global
 
Pm0010 summer-2016
Pm0010 summer-2016Pm0010 summer-2016
Pm0010 summer-2016smumbahelp
 
Analysis of Cost Over Run in Construction Projects
Analysis of Cost Over Run in Construction ProjectsAnalysis of Cost Over Run in Construction Projects
Analysis of Cost Over Run in Construction ProjectsIRJET Journal
 
IDENTIFICATION OF FACTORS CAUSING TIME AND COST OVERRUN IN CONSTRUCTION PROJE...
IDENTIFICATION OF FACTORS CAUSING TIME AND COST OVERRUN IN CONSTRUCTION PROJE...IDENTIFICATION OF FACTORS CAUSING TIME AND COST OVERRUN IN CONSTRUCTION PROJE...
IDENTIFICATION OF FACTORS CAUSING TIME AND COST OVERRUN IN CONSTRUCTION PROJE...IRJET Journal
 
Take The Highway To A Successful It Project
Take The Highway To A Successful It ProjectTake The Highway To A Successful It Project
Take The Highway To A Successful It Projectsantosh singh
 

Similar to Stakeholder Perceptions of Key Project Success Indicators (KPIs (20)

IRJET- Schedule Delay Analysis in Construction Management using Primavera P6
IRJET- Schedule Delay Analysis in Construction Management using Primavera P6IRJET- Schedule Delay Analysis in Construction Management using Primavera P6
IRJET- Schedule Delay Analysis in Construction Management using Primavera P6
 
IRJET- Factors Influencing Time and Cost Overruns in Indian Construction Proj...
IRJET- Factors Influencing Time and Cost Overruns in Indian Construction Proj...IRJET- Factors Influencing Time and Cost Overruns in Indian Construction Proj...
IRJET- Factors Influencing Time and Cost Overruns in Indian Construction Proj...
 
IRJET- A Study on Project Management Techniques to Avoid Project Failure
IRJET- A Study on Project Management Techniques to Avoid Project FailureIRJET- A Study on Project Management Techniques to Avoid Project Failure
IRJET- A Study on Project Management Techniques to Avoid Project Failure
 
Project report
Project reportProject report
Project report
 
Dear students get fully solved assignments Send your semester & Specializatio...
Dear students get fully solved assignments Send your semester & Specializatio...Dear students get fully solved assignments Send your semester & Specializatio...
Dear students get fully solved assignments Send your semester & Specializatio...
 
Pm0012 – project finance and budgeting
Pm0012 – project finance and budgetingPm0012 – project finance and budgeting
Pm0012 – project finance and budgeting
 
A study on the analysis and evaluation of delays in private construction Proj...
A study on the analysis and evaluation of delays in private construction Proj...A study on the analysis and evaluation of delays in private construction Proj...
A study on the analysis and evaluation of delays in private construction Proj...
 
HOW TO MINIMIZE DELAYS IN CONSTRUCTION OF COMMERCIAL PROJECT
HOW TO MINIMIZE DELAYS IN CONSTRUCTION OF COMMERCIAL PROJECTHOW TO MINIMIZE DELAYS IN CONSTRUCTION OF COMMERCIAL PROJECT
HOW TO MINIMIZE DELAYS IN CONSTRUCTION OF COMMERCIAL PROJECT
 
Role of Project Management Consultancy in Construction Project
Role of Project Management Consultancy in Construction ProjectRole of Project Management Consultancy in Construction Project
Role of Project Management Consultancy in Construction Project
 
IRJET- Review on Study of Quality Practices in Construction
IRJET- Review on Study of Quality Practices in ConstructionIRJET- Review on Study of Quality Practices in Construction
IRJET- Review on Study of Quality Practices in Construction
 
IRJET- Review on Study of Factors Affecting Quality of Construction Project
IRJET- Review on Study of Factors Affecting Quality of Construction ProjectIRJET- Review on Study of Factors Affecting Quality of Construction Project
IRJET- Review on Study of Factors Affecting Quality of Construction Project
 
IRJET- Case Study on Budget and Schedule Overrun During the Construction Phas...
IRJET- Case Study on Budget and Schedule Overrun During the Construction Phas...IRJET- Case Study on Budget and Schedule Overrun During the Construction Phas...
IRJET- Case Study on Budget and Schedule Overrun During the Construction Phas...
 
Innovative project management practices for large power sector projects.
Innovative project management  practices for large power sector projects.Innovative project management  practices for large power sector projects.
Innovative project management practices for large power sector projects.
 
Tavant Whitepaper-MeasuringProjectSuccess-Final
Tavant Whitepaper-MeasuringProjectSuccess-FinalTavant Whitepaper-MeasuringProjectSuccess-Final
Tavant Whitepaper-MeasuringProjectSuccess-Final
 
Supplier Assessment Sample Report: What You Can Expect
Supplier Assessment Sample Report: What You Can ExpectSupplier Assessment Sample Report: What You Can Expect
Supplier Assessment Sample Report: What You Can Expect
 
Pm0010 summer-2016
Pm0010 summer-2016Pm0010 summer-2016
Pm0010 summer-2016
 
Analysis of Cost Over Run in Construction Projects
Analysis of Cost Over Run in Construction ProjectsAnalysis of Cost Over Run in Construction Projects
Analysis of Cost Over Run in Construction Projects
 
IDENTIFICATION OF FACTORS CAUSING TIME AND COST OVERRUN IN CONSTRUCTION PROJE...
IDENTIFICATION OF FACTORS CAUSING TIME AND COST OVERRUN IN CONSTRUCTION PROJE...IDENTIFICATION OF FACTORS CAUSING TIME AND COST OVERRUN IN CONSTRUCTION PROJE...
IDENTIFICATION OF FACTORS CAUSING TIME AND COST OVERRUN IN CONSTRUCTION PROJE...
 
Project/ Business life cycle methodology
Project/ Business life cycle methodologyProject/ Business life cycle methodology
Project/ Business life cycle methodology
 
Take The Highway To A Successful It Project
Take The Highway To A Successful It ProjectTake The Highway To A Successful It Project
Take The Highway To A Successful It Project
 

More from DS Adi Pratomo

Leading Change Workshop by Briktru Indonesia
Leading Change Workshop by Briktru IndonesiaLeading Change Workshop by Briktru Indonesia
Leading Change Workshop by Briktru IndonesiaDS Adi Pratomo
 
General motor decides smaller is better Case Study SBM-ITB
General motor decides smaller is better Case Study SBM-ITBGeneral motor decides smaller is better Case Study SBM-ITB
General motor decides smaller is better Case Study SBM-ITBDS Adi Pratomo
 
Airbus's decision to build a380-SBM ITB
Airbus's decision to build a380-SBM ITBAirbus's decision to build a380-SBM ITB
Airbus's decision to build a380-SBM ITBDS Adi Pratomo
 
Scenario planning syndicate 3 - SBM ITB
Scenario planning   syndicate 3 - SBM ITBScenario planning   syndicate 3 - SBM ITB
Scenario planning syndicate 3 - SBM ITBDS Adi Pratomo
 
Royal Bank of scotland case study
Royal Bank of scotland case studyRoyal Bank of scotland case study
Royal Bank of scotland case studyDS Adi Pratomo
 
Performance management at vitality health enterprise inc
Performance management at vitality health enterprise incPerformance management at vitality health enterprise inc
Performance management at vitality health enterprise incDS Adi Pratomo
 
Shanghai 2014 ACTLO Product Presentation
Shanghai 2014  ACTLO Product Presentation Shanghai 2014  ACTLO Product Presentation
Shanghai 2014 ACTLO Product Presentation DS Adi Pratomo
 

More from DS Adi Pratomo (9)

Leadership Essentials
Leadership EssentialsLeadership Essentials
Leadership Essentials
 
Leading Change Workshop by Briktru Indonesia
Leading Change Workshop by Briktru IndonesiaLeading Change Workshop by Briktru Indonesia
Leading Change Workshop by Briktru Indonesia
 
Syllabus briktru 2017
Syllabus briktru 2017Syllabus briktru 2017
Syllabus briktru 2017
 
General motor decides smaller is better Case Study SBM-ITB
General motor decides smaller is better Case Study SBM-ITBGeneral motor decides smaller is better Case Study SBM-ITB
General motor decides smaller is better Case Study SBM-ITB
 
Airbus's decision to build a380-SBM ITB
Airbus's decision to build a380-SBM ITBAirbus's decision to build a380-SBM ITB
Airbus's decision to build a380-SBM ITB
 
Scenario planning syndicate 3 - SBM ITB
Scenario planning   syndicate 3 - SBM ITBScenario planning   syndicate 3 - SBM ITB
Scenario planning syndicate 3 - SBM ITB
 
Royal Bank of scotland case study
Royal Bank of scotland case studyRoyal Bank of scotland case study
Royal Bank of scotland case study
 
Performance management at vitality health enterprise inc
Performance management at vitality health enterprise incPerformance management at vitality health enterprise inc
Performance management at vitality health enterprise inc
 
Shanghai 2014 ACTLO Product Presentation
Shanghai 2014  ACTLO Product Presentation Shanghai 2014  ACTLO Product Presentation
Shanghai 2014 ACTLO Product Presentation
 

Recently uploaded

Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...Associazione Digital Days
 
Planetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in LifePlanetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in LifeBhavana Pujan Kendra
 
business environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxbusiness environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxShruti Mittal
 
Healthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterHealthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterJamesConcepcion7
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfRbc Rbcua
 
Welding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsWelding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsIndiaMART InterMESH Limited
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamTechnical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamArik Fletcher
 
Driving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerDriving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerAggregage
 
Unveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesUnveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesDoe Paoro
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...ssuserf63bd7
 
Pitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckPitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckHajeJanKamps
 
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxThe-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxmbikashkanyari
 
Introducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applicationsIntroducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applicationsKnowledgeSeed
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environmentelijahj01012
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Peter Ward
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Anamaria Contreras
 
WSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdfWSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdfJamesConcepcion7
 
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...ssuserf63bd7
 

Recently uploaded (20)

Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...
 
Planetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in LifePlanetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in Life
 
business environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxbusiness environment micro environment macro environment.pptx
business environment micro environment macro environment.pptx
 
Healthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterHealthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare Newsletter
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdf
 
Welding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsWelding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan Dynamics
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamTechnical Leaders - Working with the Management Team
Technical Leaders - Working with the Management Team
 
Driving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerDriving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon Harmer
 
Unveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesUnveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic Experiences
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
 
Pitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckPitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deck
 
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxThe-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
 
Introducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applicationsIntroducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applications
 
WAM Corporate Presentation April 12 2024.pdf
WAM Corporate Presentation April 12 2024.pdfWAM Corporate Presentation April 12 2024.pdf
WAM Corporate Presentation April 12 2024.pdf
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environment
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
 
WSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdfWSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdf
 
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
 

Stakeholder Perceptions of Key Project Success Indicators (KPIs

  • 1. Beyond The “Iron Triangle”: Stakeholder perception of key performance Indicators (KPIs) for large-scale public sector development projects BLEMBA 18 – Syndicate 3 Bayu Waskitojuritno Bintang Ariesto Herman Dally Ramdhan Sugandiria Dian Sadar Adi Pratomo Ding Wei
  • 2. What is your view about different perception of KPI of project success?  Different perception is allowed as long as it accommodate all the stakeholder (Especially the stakeholders) in the project completion  Quite often Project Manager only focusing on the Iron Triangle of success in the project completion  Project Manager need to focus also on the critical success factors which triggered from the customer expectations which usually covers the three elements plus additional factors that important for the customers  Contractors and Designer as well as Owner need to be involved to accommodate their perception of all the KPIs Project Success. This need to cover all the success factors listed.
  • 3. What is your view about different perception of KPI of project success? O D C O D C O D C O D C O D C O D C O D C O D C O D C Time Cost Meets the Expect ation Efficiency Safety Defect Free Stakeholder expectation Effectiveness Dispute & Conflict
  • 4. Similarities and Differences between Bangkok Airport Project’s KPI and Heathrow Terminal 5’s; Similarities Differences • Both using KPI Measurements; On Time, Under Budget, Meet Specification, Efficiency, Effectiveness, Safety, Defect free, Customer expectation and minimized conflict. • The weighting or the priorities of the measurements are different where Bangkok Airport focusing heavily on the quantitative measurement using the perspective of Project owner, whilst Heathrow T5 put Qualitative Measurements as higher weights/priority based on their customer’s perspectives. • Heathrow T5 is based on the Risk Assessment analysis that involve their clients/customers in identifying their primary measurements.
  • 5. Please give your views about the relevancy in Indonesia about those KPI elements or others? All the measurement metrics are relevant in Indonesia and need to be applied and implemented during the development of the SHIA Airport. Some of the challenges that the developer and the authority will face are;  Jakarta Soekarno Hatta Airport Project might only focusing on the Primary Quantitative KPI’s which are; On time, Budget, and Meets specifications  The use of secondary KPI’s are quite flexible as there are not enough transparency to the stakeholders.  There are very small control on the qualitative measurement as the minimum construction aggravation, disputes and conflicts  There are very limited focus on the safety measurements on the development process of the workers, suppliers and customer of SHIA Airport. All of the measurements are actually relevant to Indonesia but unfortunately not the primary focus as the objective are the completion dates and allocated budget as there are many of political and social pressure from the stakeholders which might jeopardize the effectiveness and efficiency of the main function.