Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

[EN] "Mobilize and Digitize Your Costomers Processes" | Dieter Weißhaar EASY SOFTWARE AG | DCXExpo 2018

53 views

Published on

Presentation by Dieter Weißhaar @DCXExpo 2018 Content Services Stage

Video:

Published in: Business
  • Be the first to comment

[EN] "Mobilize and Digitize Your Costomers Processes" | Dieter Weißhaar EASY SOFTWARE AG | DCXExpo 2018

  1. 1. 1 Mobilize and Digitize Your Customers Processes Dieter Weißhaar, EASY SOFTWARE AG, Mülheim a. d. Ruhr e.g. Field Services
  2. 2. 2 TRADITIONAL BUSINESS PROCESSES Existing Systems DIGITAL BUSINESS PROCESSES Connected Systems Artificial Intelligence Machine learning Automation Digital processes Mobilization Apps, wearables, UX/UI Business Processes Business Process Platform Connected Systems and Digitization
  3. 3. 3 One Business Process Platform DIGITAL BUSINESS PROCESSES
  4. 4. 4 Digitization Option #1 All at once Big Bang Risk One System ERP CRM ECM Field Service Quality Management Time to market
  5. 5. 5 All at once • High risk • High effort • High complexity • Time exposure • Inflexible processes
  6. 6. 6 Digitization Option #2 One process at a time Incremental Risk Quality Management HR Talent Management IoT Invoice Approval Field Service ... Time to market
  7. 7. 7 One process at a time • Time to market • Low risk • Flexible process design
  8. 8. 8 On Premises HybridCloud Integration into your backend Modern, mobile user experience Evolution, not Revolution Innovate your business
  9. 9. 9 Digitizing Field Service
  10. 10. 10 Digitizing Field Service Ease to use
  11. 11. 11 Digitizing Field Service Modern UX
  12. 12. 12 Digitizing Field Service Intuitive design
  13. 13. 13 Digitizing Field Service Integrated Services
  14. 14. 14 Digitizing Field Service Backend integration
  15. 15. 15 Digitizing Field Service IoT
  16. 16. 16 Digitizing Field Service IoT
  17. 17. 17 Digitizing Field Service IoT
  18. 18. 18 Digitizing Field Service Guided workflows
  19. 19. 19 Digitizing Field Service Guided workflows
  20. 20. 20 Digitizing Field Service Work order completed
  21. 21. 21 Digitizing Field Service Digital, but EASY
  22. 22. 22 Thank you.

×