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[EN] "Intelligent Information Management" | Greg Milliken M-files | DCXExpo 2018

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Presentation by Greg Milliken @DCXExpo 2018 Content Services Stage

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[EN] "Intelligent Information Management" | Greg Milliken M-files | DCXExpo 2018

  1. 1. m-files.com INTELLIGENT INFORMATION MANAGEMENT Greg Milliken Senior Vice President of Marketing M-Files Corporation
  2. 2. ECM is now dead (kaput, finite, an ex-market name) Gartner (Jan 2017)
  3. 3. "A content services platform will have its own repository and also integrate external repositories through connectors" "Content services platforms support on-premises, cloud or hybrid deployments" "Content Services include the ability to analyze and automatically tag content" [Content Services include] "technologies that federate access to content across multiple sources, such as metadata layers that allow users to work in context" ECM IS NOW CONTENT SERVICES Source:
  4. 4. By 2020, only 20% of EFSS & ECM vendors will morph their offerings into content services platforms. [CE… [CELLR ANGE]
  5. 5. CUSTOMER EXPECTATIONS HAVE CHANGED intelligent information management organize & control docs digitize processesgo paperless 1998 2005 2013
  6. 6. What's the problem? Exploding information, chaos, silos, inefficiency What MUST be managed? Content AND Data Where is it? Everywhere What do businesses want to do with it? Extract insight, innovate, focus on what's useful What do businesses and users REALLY WANT? Enhanced customer and user experiences Source: AIIM
  7. 7. A wave of consumerization and increasing business demands is washing over management and IT...
  8. 8. Users expect work technologies to be as easy and powerful as those they use in their everyday lives. Bring Your Own… Device (BYOD) Application (BYOA)
  9. 9. The Paradox of Control. Information chaotically proliferates, or it is trapped in rigid, one-size-fits-all systems... …stifling productivity and innovation. …the harder we hold on the worse it gets.
  10. 10. INTELLIGENT INFORMATION MANAGEMENT Minimize disruption Minimize or eliminate migration Information in context Users in control Unlock information value and innovation
  11. 11. System- neutral + + = Intelligent Information Management Intelligent Metadata- driven THE FUTURE OF ECM AND CONTENT SERVICES Intelligent Information Management
  12. 12. System-neutral Intelligent Metadata Value INFORMATION MANAGEMENT VALUE
  13. 13. ORGANIZE INFORMATION BASED ON WHAT SOMETHING IS INSTEAD OF WHERE IT'S STORED Proposal ESTT Corporation 9/30/2016 Website Renewal Y: Proposals 2016 Projects ESTT Official docs Website renewal
  14. 14. UNIFIED INTERFACE TO ALL DATA AND CONTENT
  15. 15. Box “A piece of content in Box is infinitely more valuable than a piece of content outside of Box." Jeetu Patel Box Chief Product Officer “I think that the cloud…in many respects…didn’t fundamentally change the way we work with our information." Aaron Levie, Box CEO
  16. 16. INTELLIGENT ESTT Corporation Non-Disclosure Agreement Effective Date
  17. 17. MIGRATION NOT REQUIRED NEW ECM SYSTEM
  18. 18. START ONE DEPARTMENT / TEAM / USER AT A TIME
  19. 19. Ignite user-driven innovation Unlock trapped business value Improve visibility and control Maintain compliance and minimize risk INTELLIGENT INFORMATION MANAGEMENT
  20. 20. m-files.com INTELLIGENT INFORMATION MANAGEMENT Greg Milliken Senior Vice President of Marketing M-Files Corporation

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