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[EN] In five steps from ECM to EIM and far beyond | Dr. Ulrich Kampffmeyer | Digital Workplace Ireland Conference | Dublin | 10.05.2017

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Keynote "In five steps from ECM to EIM and far beyond" | Dr. Ulrich Kampffmeyer | Digital Workplace Ireland Conference | Pawpear | Dublin | 10.05.2017
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Agenda "5 Steps"
(1) Introduction: 18 Years of Enterprise Content Management
(2) Changing of the Guards: ECM Disruption
(3) A new Vision: EIM Enterprise Information Management
(4) Directions: 10 Trends in Information Management
(5) Where are the Guards? Some Challenges

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[EN] In five steps from ECM to EIM and far beyond | Dr. Ulrich Kampffmeyer | Digital Workplace Ireland Conference | Dublin | 10.05.2017

  1. 1. PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH www.PROJECT-CONSULT.com © PROJECT CONSULT 2014 Postfach 20 25 55 20218 Hamburg 1 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Mai-17 / Quelle: PROJECT CONSULT 1 In five steps from ECM to EIM and far beyond. Dr. Ulrich Kampffmeyer Dublin, 10TH May 2017 Digital Workplace Ireland Conference 2017
  2. 2. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 2 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Mai-17 / Quelle: PROJECT CONSULT 2 Agenda 5 steps (1) Introduction 18 years of Enterprise Content Management (2) Changing of the guards ECM disruption (3) A new vision EIM Enterprise Information Management (4) Directions 10 trends in information management (5) Where are the guards? Some challenges
  3. 3. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 3 Step (1) Introduction 18 years of Enterprise Content Management
  4. 4. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 4 Documents, content, information In the past, everything was about documents. Then about (enterprise) content. Now it’s just electronic information.
  5. 5. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 5 Enterprise Content Management The term & definition of ECM originate from 2001. A comparatively long period in fast-moving ICT.
  6. 6. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 6 Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization's unstructured information, wherever that Information exists. AIIM international 2008 Definition of ECM Enterprise Content Management
  7. 7. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 7 State of the art CAPTURE PRESERVE DELIVERSTORESTORE WCM RM WF/ BPM DM Collab The ECM components model MANAGE PROJECT CONSULT 2003
  8. 8. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 8 CAPTURE PRESERVE DELIVERSTORE MANAGE STORE WCM RM WF/ BPM DM Collab Document Management Collaboration Web Content Management Output Management Archiving Input Management Information Lifecycle Management Records Management Workflow / Business Process Management MANAGE State of the art Access Database Rights Management PROJECT CONSULT 2003 The ECM components model
  9. 9. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 9 Enterprise Content Management development Some general problems of ECM: • What does “enterprise” mean? • Focus on “unstructured only”. • BPM, WCM, collaboration regarded themselves as disciplines of their own. • Often regarded as capture + archiving + output management only. • Fast technology change with SMAC: social, mobile, analytics, and cloud.
  10. 10. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 10 Enterprise Content Management (ECM) is the Strategies, Methods and Tools used to Capture, Manage, Store, Preserve, and Deliver Content and Documents Data and Information related to organizational Processes. ECM Tools and Strategies allow the Management of an Organization's Unstructured Information, wherever that Information exists. Let’s try to work on the definition  I Information Data Knowledge
  11. 11. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 11 Data Knowledge Enterprise Content Management (ECM) is the Strategies, Methods and Tools used to Capture, Manage, Store, Preserve, and Deliver Content and Documents Data and Information related to organizational Processes. ECM Tools and Strategies allow the Management of an Organization's Unstructured Information, wherever that Information exists. Lets try to work on the definition  I Information
  12. 12. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 12 Step (2) Changing of the guards ECM disruption
  13. 13. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 13 Gartner 2017 ECM is dead!
  14. 14. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 14 Gartner 2017 ECM is dead! Content Services did not replace ECM. ECM is dead. The term “Enterprise Content Management" no longer reflects market dynamics or the organizational needs for content in digital business. For applications leaders in charge of content management projects, this means casting aside previous notions and rethinking their technology approaches.
  15. 15. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 15 Gartner 2017 Content Services • CSP Content Services Platforms • CSA Content Services Applications • CSC Content Services Components
  16. 16. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 16 Gartner 2017 Content Services Platforms Infrastructure that is not just the repository, but a number of ways to store, manage, save, analyse, dispose and publish content. There are vendors that offer these. Content Services Applications Build on top of the repositories, sometimes with their own repository, but focused either horizontally on a single function (records management) or vertically on a particular industry (life sciences) offer a particular and unique view on the multiple underlying repositories Content Services Components Individual components that add things like real-time translation, entity extraction or classification to the mix.
  17. 17. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 17 Gartner 2017 Content Services
  18. 18. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 18 Forrester 2016 (!) Content services • BCS Business Content Services • TCS Transactional Content Services
  19. 19. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 19 Forrester 2017 Forrester Wave Business Content Services
  20. 20. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 20 AIIM International 2017 Content Services – Your 2017 Survival Guide
  21. 21. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 21 AIIM International 2017 Systems of Understanding as a new paradigm
  22. 22. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 22 IBM 2017 IBM is a driver behind Content Services
  23. 23. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 23 Content services as a term and a classification for the industry makes no sense: • ECM contains strategies, methods and technologies, and always did. Content services pursue only the objective of technologies. • ECM had underlined its claim to be seen as important and market-relevant with its acronym as ERP, PLM, CRM, HR etc. Content services remain only as infrastructure components. • Many vendors have already enhanced ECM towards ECMplus, extended ECM, iECM, etc. • Content services step back to only a few components, not the overall ECM view. • ECM at least includes the word “management”. Content services only stand for “services” and the term is already taken by the service industry for the creation of content. • ECM has always aspired to serve as middleware and services for content delivery. Content services reduce this even more and involve inconsistent definitions ( “services” on the one hand , “applications” on the other ). • ECM had a vision that vendors and users shared for more than 18 years. Content services has no vision and is seen as an also-ran.
  24. 24. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 24 Content Services as a Term and a Classification for the Industry makes no Sense: • ECM contains Strategies, Methods and Technologies and always did. Content Services pursue the Objective of Technologies only. • ECM had underlined its Claim to seem as important and Market-relevant with it`s Acronym as ERP, PLM, CRM, HR a.o. Content Services are only left as Components of Infrastructure. • Many Vendors have already enhanced ECM towards ECMplus, entended ECM, iECM, a.s.o. • Content Services step back to only a few Components, not the overall ECM View. • ECM at least includes the Word „Management“. Content Services stand for „Services“ only and the Term is already taken by the Service Industry for the Creation of Content. • ECM has always aspired to serve as Middleware and Services for Content Delivery. Content Services reduce this even more and involve Definitions not being consistent (on the one Hand „Services“, on the other hand „Applications“). • ECM had a Vision vendors and Users both alike shared for more than 18 Years. Content Services have no Vision and position themselves under „also ran“.
  25. 25. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 25 Step (3) A new vision EIM Enterprise Information Management
  26. 26. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 26 Some background It no longer makes any sense to name system categories by the type of information they handle, i.e. asset management, document management, records management, content management etc.: • The document character gets lost. • Today systems need to handle all types of information.
  27. 27. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 27 There is a direct path from ECM Enterprise Content Management to EIM Enterprise Information Management
  28. 28. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 28 ECM is still the heart of EIM Enterprise Information Management CAPTURE PRESERVE DELIVERSTORE MANAGE STORE WCM RM WF/ BPM DM Collab ECM Enriched with functionality for the management, exploitation and use of information EIM
  29. 29. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 29 Two aspects • ECM contributes necessary infrastructure to EIM and other software components • EIM components and functionality enhance traditional ECM
  30. 30. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 30 EIM Enterprise Information Management Framework Enterprise Search Social Business Multi- Channel Publishing Multi- Devices Mobile Cloud, SaaS & Ubiquitous Automation Auto- Classification Analytics (BigData, BI) Web 2.0 Enterprise 2.0 CAPTURE PRESERVE DELIVERSTORE MANAGE STORE WCM RM WF/ BPM DM Collab ECM
  31. 31. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 31 EIM Enterprise Information Management Framework Enterprise Search Social Business Multi- Channel Publishing Multi- Devices Mobile Cloud, SaaS & Ubiquitous Automation Auto- Classification Analytics (BigData, BI) Web 2.0 Enterprise 2.0 CAPTURE PRESERVE DELIVERSTORE MANAGE STORE WCM RM WF/ BPM DM Collab ECM From 2.0 to Social & Digital Business
  32. 32. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 32 EIM Enterprise Information Management Framework Enterprise Search Social Business Multi- Channel Publishing Multi- Devices Mobile Cloud, SaaS & Ubiquitous Automation Auto- Classification Analytics (BigData, BI) Web 2.0 Enterprise 2.0 CAPTURE PRESERVE DELIVERSTORE MANAGE STORE WCM RM WF/ BPM DM Collab ECM Mobile changes the game
  33. 33. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 33 EIM Enterprise Information Management Framework Enterprise Search Social Business Multi- Channel Publishing Multi- Devices Mobile Cloud, SaaS & Ubiquitous Automation Auto- Classification Analytics (BigData, BI) Web 2.0 Enterprise 2.0 CAPTURE PRESERVE DELIVERSTORE MANAGE STORE WCM RM WF/ BPM DM Collab ECM Cloud is here to stay
  34. 34. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 34 EIM Enterprise Information Management Framework Enterprise Search Social Business Multi- Channel Publishing Multi- Devices Mobile Cloud, SaaS & Ubiquitous Automation Auto- Classification Analytics (BigData, BI) Web 2.0 Enterprise 2.0 CAPTURE PRESERVE DELIVERSTORE MANAGE STORE WCM RM WF/ BPM DM Collab ECM Automation is a key driver
  35. 35. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 35 EIM Enterprise Information Management Framework Enterprise Search Social Business Multi- Channel Publishing Multi- Devices Mobile Cloud, SaaS & Ubiquitous Automation Auto- Classification Analytics (BigData, BI) Web 2.0 Enterprise 2.0 CAPTURE PRESERVE DELIVERSTORE MANAGE STORE WCM RM WF/ BPM DM Collab ECM Finding everything? Really?
  36. 36. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 36 EIM Enterprise Information Management Framework Enterprise Search Social Business Multi- Channel Publishing Multi- Devices Mobile Cloud, SaaS & Ubiquitous Automation Auto- Classification Analytics (BigData, BI) Web 2.0 Enterprise 2.0 CAPTURE PRESERVE DELIVERSTORE MANAGE STORE WCM RM WF/ BPM DM Collab ECM Analytics pave the way for AI
  37. 37. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 37 The next step From framework to ecosystem
  38. 38. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 38 EIM Enterprise Information Management Ecosystem Information Gover- nance Natural Language Omni Channel Communi- cation Universal Access Security & Safety STORE Knowledge Manage- ment Semantics Identity Manage- ment
  39. 39. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 39 EIM Enterprise Information Management Ecosystem Information Gover- nance Natural Language Omni Channel Communi- cation Universal Access Security & Safety STORE Knowledge Manage- ment Semantics Identity Manage- ment From Multi-Channel to Omni-Channel
  40. 40. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 40 EIM Enterprise Information Management Ecosystem Information Gover- nance Natural Language Omni Channel Communi- cation Universal Access Security & Safety STORE Knowledge Manage- ment Semantics Identity Manage- ment Any information anywhere
  41. 41. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 41 EIM Enterprise Information Management Ecosystem Information Gover- nance Natural Language Omni Channel Communi- cation Universal Access Security & Safety STORE Knowledge Manage- ment Semantics Identity Manage- ment NLP, Classification, … … Semantics and Knowledge Management are the foundation of Artificial Intelligence
  42. 42. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 42 EIM Enterprise Information Management Ecosystem Information Gover- nance Natural Language Omni Channel Communi- cation Universal Access Security & Safety STORE Knowledge Manage- ment Semantics Identity Manage- ment Four big challenges: Information Governance, Security, Safety and … … Identity Management
  43. 43. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 43 Do we still need the word “Enterprise” in the new term? Globalization, web and social business are stretching and tearing at the former borders of the Enterprise. Customers, partners, providers, press, government and the public are already part of the framework of digital business. The “E” for “Enterprise” can go. “Information Management” is sufficient.
  44. 44. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 44 Step (4) Directions 10 trends in information management
  45. 45. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 45 10 trends in information management 2017 (1) Agile content & the death of the traditional document
  46. 46. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 46 Virtual documents • The virtual document - data displayed in a layout or app - only simulates a document. • When documents turn into data, there are major implications for the legal character of the resulting information objects.
  47. 47. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 47 10 trends in information management 2017 (2) Infrastructure, services & foundations
  48. 48. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 48 Infrastructure • ECM is turning into services on a middleware layer beneath the applications. • ECM provides access to a unified repository – independently of the application of origin.
  49. 49. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 49 10 trends in information management 2017 (3) Integration & the disappearence from the desktop
  50. 50. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 50 Integration & enabling • Integration into other applications is crucial for ECM as infrastructure. • There is no need for overloaded ECM clients – enabling with viewers, electronic folders and other embedded modules is more than sufficient for the user interface.
  51. 51. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 51 10 trends in information management 2017 (4) Mobile & the new usage paradigm
  52. 52. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 52 Mobile Mobile changes everything: • Small devices and small displays. • Apps are the revival of fat clients. • New usage models with focused, slimmer functionality. • Information at your fingertips, anytime, anywhere, any source, any format. • Intuitive user interfaces.
  53. 53. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 53 Mobile It already happened three years ago …
  54. 54. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 54 10 trends in information management 2017 (5) The cloud & the end of on-premise
  55. 55. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 55 Cloud The cloud offers different models for using modern ECM solutions: • Outsourcing to an IT center • IaaS and PaaS • Ready-made SaaS • Hybrid of on-premise and cloud architectures • Combinations of these features
  56. 56. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 56 Cloud Forrester: Cloud Growth
  57. 57. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 57 10 trends in information management 2017 (6) Analytics & the exploitation of big data
  58. 58. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 58 Analytics, BI & big data Big data analytics is absorbing business intelligence. Search, semantics, statistics, and other techniques allow the exploitation of huge amounts of structured and unstructured information.
  59. 59. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 59 Analytics, BI & big data Who has implemented big data?
  60. 60. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 60 10 trends in information management 2017 (7) Information governance & its last stronghold: records management
  61. 61. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 61 Information governance & records management • A battle between light & darkness? Enterprise Search vs. Records Management. • Due to legal and regulatory requirements – and the natural human need to organize large sets of objects – records management is here to stay.
  62. 62. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 62 Information governance & records management The need for records management
  63. 63. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 63 10 trends in information management 2017 (8) Automation & the change of work
  64. 64. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 64 Automation • The office is the last place in the enterprise that has not yet been automated. • Automation is the key to overcoming the bottleneck of information entry, media gaps, information provision, process control and individual proficiency.
  65. 65. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 65 Automation & process management • Business process management and automatic classification & indexing are key components of modern ECM/EIM systems. • Self-learning workflow solutions offer an additional challenge to traditional processes. • Structured workflow must be enriched by collaborative functionality. Otherwise processes will end up non-transparent, static, hard-wired, and inflexible.
  66. 66. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 66 10 trends in information management 2017 (9) Knowledge management & artificial intelligence
  67. 67. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 67 Knowledge management • Knowledge management is “in” again. Drivers include ISO 9001:2016 Quality Management, requiring knowledge management. • Hardware and software are now capable enough to fulfill the visions of the 80s and 90s.
  68. 68. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 68 Artificial intelligence • Artificial intelligence is the major driver of all ITC developments. • Deep learning, neural networks, semantics, expert systems, machine learning, pattern recognition, analytics etc. lead innovation in all communication, software, robotics and other technologies.
  69. 69. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 69 Artificial intelligence AI companies for sale 
  70. 70. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 70 10 trends in information management 2017 (10) Ubiquity & the new universe of information
  71. 71. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 71 Ubiquitous The Internet of Things. An information explosion! • Information everywhere, on millions and billions of devices. • Today it is mostly uncontrolled, insecure, unmanaged.
  72. 72. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 72 The Internet of Things And where is the information management to handle uncontrolled growth?
  73. 73. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 73 Step (5) Where are the guards? Some challenges
  74. 74. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 74 Brexit
  75. 75. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 75 Brexit Implications for information management
  76. 76. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 76 Brexit • Where to store information in the cloud? • Licenses, contracts & ownership • The great European initiatives are at stake: GDPR, eIDAS, eInvoice
  77. 77. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 77 The workplace of the future
  78. 78. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 78 Is the paperless office the workplace of the future? The paperless office was never a reasonable Vision.
  79. 79. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 79 More importantly, at this conference you are discussing the workplace of the future. But what will work be in the future?
  80. 80. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 80 The workplace of the future ... We are just re-arranging the deck chairs on the promenade deck of the Titanic!
  81. 81. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 81 Enterprise Information Management is about automation! Artificial intelligence changes the game. Where are the guards?
  82. 82. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 82 It’s all about information management & information governance
  83. 83. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 83 It’s not a question of “If” or “When” but only of “How” to do it ... Information management is essential to manage the rising flood of information
  84. 84. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 84 We have started down the road of digital transformation, and now … There is no turning back!
  85. 85. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 85 We are all 100% dependent on the availibility & correctness of electronic information!
  86. 86. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 86 Welcome to the Information Age. Welcome to the Information Society!
  87. 87. In five steps – from ECM to EIM and far beyond Digtial Workplace Ireland Conference 2017Dr. Ulrich Kampffmeyer 87 „Welcome“ to the Information Age, „Welcome“ to the Information Society!
  88. 88. U n t e r n e h m e n s b e r a t u n g D r . U l r i c h K a m p f f m e y e r G m b H PROJECT CONSULT PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH www.PROJECT-CONSULT.com © PROJECT CONSULT 2017 88 Postfach 20 25 55 20218 Hamburg Have a great conference! Dr. Ulrich Kampffmeyer E-Mail: Ulrich.Kampffmeyer@PROJECT-CONSULT.com

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