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[EN] ECM: Whithersoever | Keynote by Ulrich Kampffmeyer @ M-Files EMEA Partner Meeting Munich 2015

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[EN] Dr. Ulrich Kampffmeyer | ECM: Whithersoever | M-Files EMEA Partner Meeting Munich 2015

1. State of The Art
From ECM to EIM and Beyond

2. Twelve Challenges
2.1 Agile Content & the Death of the Traditional Document
2.2 Infrastructure and the Descent to the Foundations
2.3 Integration and the Disappearance from the Desktop
2.4 Mainstream and the Obliviousness of Traditional ECM Vendors
2.5 Mobile and the New Usage Paradigm
2.6 Natural Language and the Decline of the Keyboard
2.7 Multilinguality and the Importance of Metadata
2.8 Cloud and the End of On-Premise
2.9 Information Governance and its last Stronghold: Records Management
2.10 Automation and the Change of Work
2.11 Big Data and the Revolution of Search & Analytics
2.12 Ubiquity and the New Universe of Information

3. Digital Transformation
The Impact on Earth, Society, Economy, Culture, and YOU

The correct version is here www.project-consult.de/files/ECM_M-Files_EMEA_Kff_20150707_Handout_V6.pptx

Published in: Business

[EN] ECM: Whithersoever | Keynote by Ulrich Kampffmeyer @ M-Files EMEA Partner Meeting Munich 2015

  1. 1. PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH www.PROJECT-CONSULT.com © PROJECT CONSULT 2015 Postfach 20 25 55 20218 Hamburg 1 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 1 ECM: Whithersoever Dr. Ulrich Kampffmeyer Munich, 9.9.2015 M-Files EMEA Partner Meeting
  2. 2. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 2 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Agenda ECM: Whithersoever I. State of The Art From ECM to EIM and Beyond II. Twelve Challenges i. Agile Content & the Death of the Traditional Document ii. Infrastructure and the Descent to the Foundations iii. Integration and the Disappearance from the Desktop iv. Mainstream and the Obliviousness of Traditional ECM Vendors v. Mobile and the New Usage Paradigm vi. Natural Language and the Decline of the Keyboard vii. Multilinguality and the Importance of Metadata viii. Cloud and the End of On-Premise ix. Information Governance and its last Stronghold: Records Management x. Automation and the Change of Work xi. Big Data and the Revolution of Search & Analytics xii. Ubiquity and the New Universe of Information III. Digital Transformation The Impact on Earth, Society, Economy, Culture, and YOU
  3. 3. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 3 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Agenda 1. Einführung STATE OF THE ART
  4. 4. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 4 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art From ECM to EIM & Beyo nd
  5. 5. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 5 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art The term ECM is under pressure! To understand the disrupting forces, we must return to the roots.
  6. 6. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 6 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists. AIIM international 2008
  7. 7. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 7 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art CAPTURE PRESERVE DELIVERSTORESTORE WCM RM WF/ BPM DM Collab The ECM Components Model, PROJECT CONSULT, 2003 MANAGE
  8. 8. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 8 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art CAPTURE PRESERVE DELIVERSTORE MANAGE STORE WCM RM WF/ BPM DM Collab Document Management Collaboration Web Content Management Output Management Archiving Input Management Information Lifecycle Management Records Management Workflow / Business Process Management MANAGE The ECM Components Model, PROJECT CONSULT, 2003
  9. 9. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 9 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art Some vendors are trying to introduce new terms: #nextECM #ECMnext #next_gen_ECM #CloudECM #postECM # AgileECM #SocialECM # …
  10. 10. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 10 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art One big problem of the ECM scope: ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists.
  11. 11. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 11 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art The original scope of ECM Unstructured Content Unstructured Content DataDataBusiness Processes Business Processes STORE MANAGE DELIVER PRESERVE CAPTURE STORE MANAGE DELIVER PRESERVE CAPTURE STORE MANAGE DELIVER PRESERVE CAPTURE AIIM International, 2003
  12. 12. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 12 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art The conjunction of unstructured content with structured data and processes! Unstructured Content Unstructured Content DataDataBusiness Processes Business Processes STORE MANAGE DELIVER PRESERVE CAPTURE STORE MANAGE DELIVER PRESERVE CAPTURE STORE MANAGE DELIVER PRESERVE CAPTURE AIIM International, 2003
  13. 13. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 13 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art A self-fulfilling prophecy! Unstructured Content Unstructured Content DataDataBusiness Processes Business Processes STORE MANAGE DELIVER PRESERVE CAPTURE STORE MANAGE DELIVER PRESERVE CAPTURE STORE MANAGE DELIVER PRESERVE CAPTURE AIIM International, 2003
  14. 14. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 14 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art Joint CI & NCI with processes and business applications is … Unstructured Content Unstructured Content DataDataBusiness Processes Business Processes STORE MANAGE DELIVER PRESERVE CAPTURE STORE MANAGE DELIVER PRESERVE CAPTURE STORE MANAGE DELIVER PRESERVE CAPTURE AIIM International, 2003
  15. 15. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 15 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art Enterprise Information Management Unstructured Content Unstructured Content DataDataBusiness Processes Business Processes STORE MANAGE DELIVER PRESERVE CAPTURE STORE MANAGE DELIVER PRESERVE CAPTURE STORE MANAGE DELIVER PRESERVE CAPTURE AIIM International, 2003 EIM
  16. 16. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 16 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art CAPTURE PRESERVE DELIVERSTORE MANAGE STORE WCM RM WF/ BPM DM Collab ECM Enriched with functionality for the management and use of information EIM
  17. 17. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 17 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art EIM Enterprise Search Social Business Multi- Channel Publishing Multi- Devices Mobile Cloud, SaaS & Ubiquitous Automation Auto- Classification Analytics (BigData, BI) Web 2.0 Enterprise 2.0 CAPTURE PRESERVE DELIVERSTORE MANAGE STORE WCM RM WF/ BPM DM Collab ECM
  18. 18. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 18 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 State of the Art Information Gover- nance Natural Language Multi- Channel Communi- cation Universal Access Security & Safety STORE Knowledge Manage- ment Semantics Identity Manage- ment EIM EIM Ecosystem
  19. 19. 21 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 3 ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 1 TWELVE CHALLENGES TWELVE CHALLENGES
  20. 20. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 22 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: i Agile Content& The Death of the Traditional Document
  21. 21. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 23 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 The classic document as we know it - PDF, scan, Word a.s.o. - is dying! The virtual document - data displayed in a layout or app - only simulates a document. Twelve Challenges: i
  22. 22. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 24 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 There is no longer a sharp delineation between structured and unstructured. Todays systems must cope with any and all types of data and information. When documents turn into data, there are major implications for the legal character of the resulting information objects. Twelve Challenges: i
  23. 23. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 25 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Infrastructure & The Descent to the Foundations Twelve Challenges: ii
  24. 24. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 26 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: ii The future of ECM: Only the foundation of the building
  25. 25. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 27 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: ii ECM is turning into services on a middleware layer below the applications. ECM provides access to a unified, federated repository – indepently of the application of origin.
  26. 26. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 28 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Integration Twelve Challenges: iii & The Disappearance from the
  27. 27. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 29 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: iii Standard interfaces to all major platforms and applications are an essential requirement for ECM products. Cloud and mobile add to the confusion of architecture and standard interfaces of ECM solutions.
  28. 28. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 30 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: iii Integration into other applications is crucial for ECM as infrastructure. There is no need for overloaded ECM clients – enabling with viewers, electronic folders and other embedded modules is enough for the user interface.
  29. 29. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 31 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Mainstream & The Obliviousness of Traditional ECM Twelve Challenges: iv
  30. 30. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 32 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: iv The changing ECM marketplace Forrester Wave™ ECM Business Content Services 2015
  31. 31. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 33 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: iv Traditional ECM vendors have missed the boat. Their adoption of new technologies is lagging behind and there is little or no own innovation.
  32. 32. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 34 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: iv The upcoming battle for market share will involve not only traditional ECM vendors, but also include the big standard software vendors, cloud service providers, and many others. Vendors of standard software will continue to add ECM features to their products and services.
  33. 33. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 35 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Mobile Twelve Challenges: v & The New Usage Paradigm
  34. 34. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 36 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: v Mobile changes everything: • Small devices and small displays. • Apps are the revival of fat clients. • New usage models with focused, slimmer functionality. • Information at your fingertips, anytime, anywhere, any source, any format. • Intuitive user interfaces.
  35. 35. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 37 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: v
  36. 36. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 38 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: v Cautions: • Small displays and weak, slow connections are not sufficient for traditional documents. • There are many security issues. • Integration into line of business applications is typically spotty.
  37. 37. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 39 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Natural Language Twelve Challenges: vi & The Decline of the Keyboard
  38. 38. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 40 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: vi System control and data entry were dominated by keyboard and mouse in the past. New systems use speech and other acoustic, visual or sensoric means.
  39. 39. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 41 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: vi Going forward, information management must be able to: • Manage audio, video, and other multi-media objects. • Retrieve, access and explore complex media objects. • Cope with the larger size, number and representation of these information objects.
  40. 40. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 42 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Multilinguality Twelve Challenges: vii & The Significance of Metadata
  41. 41. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 43 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: vii The globalization of information exchange and commerce works only with multilingual information systems. The knowledge and wisdom of internet resources can only be leveraged by overcoming language barriers.
  42. 42. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 44 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: vii Automated, synchronous translation and interpretation become obligatory. Only structured and controlled metadata and thesauri deliver reliable results for legal and commercial translation and information classification.
  43. 43. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 45 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: iix The Cloud & The End of On-Premise
  44. 44. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 46 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: iix The cloud is here! The cloud is a major challenge for conventional on-premise ECM solutions.
  45. 45. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 47 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: iix The cloud offers different models for using modern ECM solutions: • Outsourcing to a computer center • IaaS and PaaS • Ready-made SaaS • Hybrid of on-premise and cloud architectures • Combinations of these features
  46. 46. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 48 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: iix
  47. 47. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 49 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: iix Only ECM vendors who provide cloud-based ECM services at reliable computer centers will survive in the long run. All cloud service providers will offer storage, archiving and ECM to make users stay on their platforms.
  48. 48. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 50 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: ix Information Governance& Its Last Stronghold:
  49. 49. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 51 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: ix A battle between light & darkness? Enterprise Search vs. Records Management Enterprise search and content analytics promise to find everything, without structure and without organized metadata.
  50. 50. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 52 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: ix
  51. 51. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 53 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: ix Due to legal and regulatory requirements – and the natural human need to organize large sets of objects – records management is here to stay. Metadata, control, security, processes and quality are attributes of records management and information governance solutions.
  52. 52. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 54 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: x Automation & The Change in Work
  53. 53. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 55 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: x The office is the last place in the enterprise that has not yet been automated. Automation is the key to overcoming the bottleneck of information entry, media gaps, information provision, process control, and individual proficiency.
  54. 54. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 56 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: x Business process management and automatic classification & indexing are key components of modern ECM systems. Self-learning workflow solutions offer an additional challenge. But they must be enriched by collaborative functionality. Otherwise they will end up non-transparent, static, hard-wired, and inflexible.
  55. 55. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 57 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: xi Big Data & The Revolution in Search & Analytics
  56. 56. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 58 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: xi A differentiation is needed - all big data is not created equal: • Big Data – An information storage & management problem • Big Data – Analytics and predictive analytics • Big Content … do we really need this differentiation? It‘s all data, right?
  57. 57. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 59 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: xi The Gartner Hypecycle 2015: Big Data
  58. 58. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 60 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: xi Big data offers new ways to use information: • Dynamic generation of views and context during runtime • Analyzing information beyond predefined structures • Automization of classification processes • Generating context and relations in workflows and collaboration
  59. 59. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 61 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: xi But – although mainly unstructured – big data collections and results of analytics must be stored and managed. By ECM?
  60. 60. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 62 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: xii Ubiquity & The New Universe of Information
  61. 61. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 63 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: xii An information explosion! Information everywhere, on millions and billions of devices. Today it is uncontrolled, insecure, unmanaged.
  62. 62. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 64 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: xii
  63. 63. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 65 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: xii Growth of Information Worldwide 2015: 12 ZettaByte 1 ZettaByte = 1 Billion TeraByte
  64. 64. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 66 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Twelve Challenges: xii The information explosion! Videos, IoT data, audio, multimedia, e-mails, images, … A new task for ECM?
  65. 65. 67 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 3 ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 3 DIGITAL TRANSFORMATION THE DIGITAL TRANSFORMATIO N
  66. 66. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 68 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Digital Transformation The Impact on Earth
  67. 67. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 69 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Digital Transformation The Impact on Earth
  68. 68. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 70 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Digital Transformation We use about 12% of all energy for communication & information systems
  69. 69. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 71 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 The Digital Transformation
  70. 70. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 72 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Digital Transformation The Impact on the Society
  71. 71. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 73 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Digital Transformation The Impact on the Society
  72. 72. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 74 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 The Digital Transformation Knowledge at your fingertips. But control of the technologies and information plus money splits society into new groups. The Digital Divide.
  73. 73. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 75 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 The Digital Transformation
  74. 74. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 76 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 The Digital Transformation The Impact on Culture
  75. 75. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 77 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 The Digital Transformation The Impact on Culture
  76. 76. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 78 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 The Digital Transformation Globalization and information overflow are leveling local and regional culture. We are losing identities! And we might even lose the book!
  77. 77. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 79 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 The Impact on the Economy The Digital Transformation
  78. 78. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 80 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 The Impact on the Economy The Digital Transformation
  79. 79. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 81 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 The Digital Transformation We are 100% dependent on the availability and accuracy of electronic information! There is no way back!
  80. 80. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 82 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 http://madisoncollege.edu/impact/images/theme_jot_advanceNowIndustryTargets.png No civilisation! Electronic archives are the memory of the information society.
  81. 81. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 83 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 The Digital Transformation The Impact on YOU!
  82. 82. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 84 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 The Digital Transformation The Impact on YOU!
  83. 83. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 85 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 The Digital Transformation We are becoming information junkies, always online. The workplace is changing, and robots and software agents are becoming coworkers. Our concept of what constitutes a person is changing.
  84. 84. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 86 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 The Digital Transformation Will there be retreats from the digital world, will there be privacy? We are manipulated and distorted by information. 1984 is upon us.
  85. 85. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 87 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 M-Files, you are part of the forces of change! But as humans you are victims of the digital transformation as well! Digital Transformation
  86. 86. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 88 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Digital Transformation Whithersoever
  87. 87. U n t e r n e h m e n s b e r a t u n g D r . U l r i c h K a m p f f m e y e r G m b H PROJECT CONSULT PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH www.PROJECT-CONSULT.com © PROJECT CONSULT 2015 89 Postfach 20 25 55 20218 Hamburg Have a great day @ the M-Files Partner Event! Dr. Ulrich Kampffmeyer Email: Ulrich.Kampffmeyer@PROJECT-CONSULT.com www.PROJECT-CONSULT.com
  88. 88. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 90 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Quellen- und Bildnachweis Legende: Hintergrundbilder (H), Fotos (F), Tabellen (T), Grafiken (G), Zitate (Z), Sonstige (S): Folie Quelle, Rechte, Links 3-20 H sky-clouds-042(www.TheWallpapers.org)(2560x1920) 21-66 H sky-clouds-010(www.TheWallpapers.org)(2560x1920) 67-83 H sky-clouds-009(www.TheWallpapers.org)(2560x1920) 6 Z AIIM international 2008 7-8 G PROJECT CONSULT Whitepaper “Enterprise Content Management - zwischen Vision und Realität“ 2003 http://www.project- consult.net/files/ECM_Whitepaper_20031027.pdf 11-14 G AIIM international 2003 15 G Von PROJECT CONSULT abgewandelte Version der Grafik der AIIM international 2003 aus dem Vortrag „Enterprise Information Management“ auf den OPENTEXT EIMDays 2013, in München 16 G PROJECT CONSULT Unternehmensberatung GmbH aus dem Seminar „EIM Enterprise Information Management 101“ 17 G PROJECT CONSULT Unternehmensberatung GmbH aus dem Seminar „EIM Enterprise Information Management 101“ 18 G PROJECT CONSULT Unternehmensberatung GmbH aus dem Seminar „EIM Enterprise Information Management 101“ 26 F http://www.realgrund.de/uploads/tx_templavoila/fundament_teaser_01.jpg 32 G Forrester Wave™ ECM Business Content Services 2015 http://www.project- consult.de/ecm/sites/default/files/bilder/Forrester%20Wave%20ECM%20Q3%202015.JPG 37 G comScore, Morgan Stanley Research http://actualismarketing.com/wp-content/uploads/2015/05/Mobile-stats-vs-desktop-users-global-550x405.png 48 G AIIM Industry Watch „Mobile and Cloud: accessing, capturing and processing content”, Fig. 4, p. 8 All other sources, quotes and texts: Dr. Ulrich Kampffmeyer, PROJECT CONSULT Unternehmensberatung GmbH
  89. 89. ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 91 © PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> Nov-15 / Quelle: PROJECT CONSULT 2 Quellen- und Bildnachweis Legende: Hintergrundbilder (H), Fotos (F), Tabellen (T), Grafiken (G), Zitate (Z), Sonstige (S): Folie Quelle, Rechte, Links 52 G AIIM Industry Watch „Mobile and Cloud: accessing, capturing and processing content”, Fig. 6, p. 9 32 G Gartner Juli 2015 64 G http://theconnectivist-img.s3.amazonaws.com/wp-content/uploads/2014/05/Unknown.png 65 G http://image.slidesharecdn.com/innovationforbusinessexcellence-bullinger-141027225333-conversion-gate02/95/it-als-innovationsbeschleuniger- von-business-excellence-15-638.jpg?cb=1414723620 69-70 H Wiki Commons 71 G http://assets.inhabitat.com/wp-content/blogs.dir/1/files/2013/03/e-waste-infographic-Metrofax-537x374.jpg 73-74 H http://1.bp.blogspot.com/-exdW9VWjMug/Uck1Q5B0mNI/AAAAAAAAAF4/h3Nj_16XaQo/s1600/Impact-of-technology-on-society.png 75 G https://upload.wikimedia.org/wikipedia/commons/b/bd/Global_Digital_Divide1.png 77-78 H http://radenbrea.com/wp-content/uploads/2012/11/biblioteca_20angelica_203.jpg 80-81 G http://madisoncollege.edu/impact/images/theme_jot_advanceNowIndustryTargets.png 82 H http://www.temis.nl/lrt/img/no_data_omi.gif 84-86 H Bühnenbild „Versuchung“ Carles Batlle - Theater Krefeld. Heiko Vollmer 87 H Internetrecherche All other sources, quotes and texts: Dr. Ulrich Kampffmeyer, PROJECT CONSULT Unternehmensberatung GmbH

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