These are the updated slides from the #CIPD14 talk Dragging HR our of the Dark Ages looking at technological disruption an the opportunities and challenges this presents for HR and L&D teams.

1. Dragging HR
out of
the Dark Ages
Mike Collins
Head of Learning Solutions

2. #CIPD14
“To identify the challenges and
opportunities facing HR as the workplace
changes through technological disruption.”

3. What
words do
you
associate
with
Dark
Ages HR?
#CIPD14

4. Police
Welfare
Rules
Process
Bureaucratic
Policy
#CIPD14

5. #CIPD14
Personnel to
Human Resources
to
??

6. What should we learn from…..

7. What can we learn from…..
Agility
New Business models
Innovation Customer buying habits
Future focus
Industry changes
Competitiveness
Leadership
Vision
The
internet/technology
Mobile
Social Media

8. The Sony Corporation 2003
World Leader in Consumer Electronics (CE)
Tokyo HQ
TV Audio Mobile
phone
Computer Cameras etc Games Semi
conductors
Music Movies
Worth $130 Billion
Over the last 10 years Sony have
made systematic improvements in
• Product features & Performance
• Price Competitiveness
• Operational Efficiency
What would you expect their
market value to be today?
1.More than $200 billion
2.Between $160b - $200b
3.Between $130b -$160b
4.Between $100b - $130b
5.Between $50b - $100b
6. Less than $50b
MARKET VALUE $130 BILLION
Source : Gordon Hewitt 2014

9. Human Resources Department 2014
Leader in Organisational Transformation?
HR HQ
Recruitment L&D Talent Systems Leadership Reward
Value to the Organisation ???
MARKET VALUE $130 BILLION
Engagement
#CIPD14

10. HR have made improvements to……..?? #CIPD14

11. What do you see DISRUPTING your organisation?
How will this disrupt the work we do?
#CIPD14

12. #CIPD14
1)Mobile Technology
2)Automation of Knowledge Work
3)Internet of things
4)The Cloud
5)User Experience
6)Data Analysis
7)Learning Technologies
8)Video
Source : Bersin & Haberman

13. Example of customer behaviour / demand influencing design & user experience
HTC now provide a
‘selfie’ option in
their camera
options
#CIPD14 stage selfie

14. VS
#CIPD14

16. How does HR operate in this world?

17. DPG Developing 21st century HR professionals

18. Connection, Collaboration, Content & Context = CAPABILITY

19. Final Thought
“The best way to predict
the future is to create it”
- Peter Drucker
Will your HR department be a
#CIPD14
Or

20. Connect with me

21. #CIPD14

22. CIPD 14 Stand 305
www.dpgplc.co.uk
CIPD Qualifications
Leadership & Management Solutions
www.community.dpgplc.co.uk
@Community_Mike
@DPGplc