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Capacity building in health and social care


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Capacity building in health and social care

  1. 1. Capacity Building in Health and Social Care What? Why? How? Fiona C Mackenzie Edinburgh Napier University
  2. 2. Capacity Building: • The ability to receive, hold or absorb content and new information and knowledge. • The maximum or optimum amount of production or output that can be delivered. • A measure of volume: the maximum of new knowledge that can be held. • The power, ability or potential of performing an activity. (IHI 2018)
  3. 3. Capacity Building: • A continuous and participatory process to empower organisations to systematically identify and respond to institutional needs and the needs of the population it serves in order to better meet its stated mission and goals, solve problems, implement change and increase efficiency. (Naccarella et al 2012)
  4. 4. Capacity Building • An approach to the development of sustainable skills, structures, resources and commitment to health improvement in health and other sectors to prolong and multiply health gains. (Hawe et al 1998) • An essential process for the survival of any organisation – capacity being the sum of processes, values and climate within an organisation. (Aroni 2012)
  5. 5. Capacity Building • An ongoing process by which individuals, groups and organisations and societies increase their ability to perform core functions, solve problems, define and achieve objectives, and understand and deal with development needs in a broad context and sustainable manner. (Horton et al 2003) • Community capacity building is a process by which people gain knowledge, skills and confidence to improve their own lives. (Rifkin 2003)
  6. 6. Themes • Ongoing process • Sustainable • Links to improvement • Knowledge and skills acquisition • Individual, organisational and community levels
  7. 7. Why? • Existing structures of H&SC systems and their traditional ways of functioning are no longer viable to meet current and future demands of care for chronically ill, ageing populations, co morbidities, fast advancing technology and changes in inter professional delivery models. • Financial resources constrained. • Predicted and actual global and local shortages of specific professional groups e.g. nurses, doctors, care workers.
  8. 8. Why? • Population demographic - social fabric and infrastructure. • Changes to incidence and prevalence of specific illnesses, long term conditions, learning disabilities. • Policy landscape and changes in reporting e.g. KPI’s in Health and Social Care. • Strategic planning.
  9. 9. Why • Minimize an overreliance on outside experts as resources and solutions to community issues. • Fosters a sense of ownership and empowerment so that community partners can gain greater control over their future development. • To manage demand according to priorities and ensure critical processes run effectively.
  10. 10. Good Capacity Planning. • Manage demand according to priorities • Ensure critical processes run effectively • Appropriate staffing and other resources • Improved outcomes.
  11. 11. Poor capacity planning: • Exhausted resources and shortages • Low morale • Poor quality outcomes • Out of control costs • Failed objectives.
  12. 12. How? Four approaches: 1. Top down organisational approach. 2. Bottom up organisational approach. 3. A partnerships approach. 4. Community organising approach (Crisp et al 2000)
  13. 13. How? • Policies and practices e.g. structure and function of an organisation. • Systems and processes. • Standards and procedures. • Legislation – Health and Social Care Integration.
  14. 14. How? • Staff development. • Technical expertise. • Staff empowerment.
  15. 15. How? • Collaboration with other organisations • Partnerships with third sector organisations • Collaboration with other professional groupings.
  16. 16. How? • Community development. • Processes and programmes run by members of the community.
  17. 17. Group Work • Using existing knowledge of your own areas of work – health social care third sector – what approach would you use to build capacity and why? • Feedback to the group.
  18. 18. Some examples of capacity building: • Health and Social Care Integration • Collaboration with third sector organisations • Lean methodology and process mapping to identify blockages in the system of admitting elderly people to acute admissions unit. • Role development and introduction of new roles to maximise capacity in community care.
  19. 19. Capacity building examples: • Patient pathway development e.g. frailty to improve process for admission. • Widening participation in nursing and midwifery education and careers. • Nursing 2030 vision (Scottish Government) • Productive series – ward, community.
  20. 20. Capacity Building examples • Workforce capacity planning model. • Management and Leadership Development. • Masters in Health and Social Care.
  21. 21. Leadership and Management • Leadership and management skills have a positive impact on health and social care systems capacity building. Good leadership and management can facilitate change within health and social care and can achieve better services through efficient and responsive deployment of people and other resources. ( Aroni 2012).
  22. 22. References: IHI (2018) Institute of Healthcare Improvement – Building Improvement Capacity and capability, Healthcare Executive May/June 2018, Naccarella,L.,Greenstock,L., Brooks,P.(2012) A framework to support team based models of primary care within the Australian healthcare system. Med J Aus 2012;1.22-5. Hawe,P.,Noort,M.,Gifford,S.,Lloyd,B.(1998)Working invisibly: health workers talk about capacity building in health promotion programmes. Health Policy:39-29-42. Aroni, A. (2012) Health Management Capacity Building. An integral component of Health Systems Improvement. EHMA.
  23. 23. References cont: Horton, D., Alexaki,A., Bennet-Lartey,S.(2003) Evaluating capacity development: Experiences form Research Development Organisations around the world>The Netherlands: International Service for Agricultural Research(ISNAR)/International Development Research Center. Rifkin,S. (2003) A framework linking community empowerment and health equity: It is a matter of CHOICE. Journal of Health, Population and Nutrition. 21,168-180. Crisp,B.,Swerissen,H.,Duckett,S.J. (2000) Four approaches to capacity building in health: consequences for measurement and accountability. Health Promotion International Vol 15,No2.