Virtual World Librarianship


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Diane Nahl, presentation to the Hawaii Library Association, Kaneohe, Hawaii, November 12, 2009
35 attendees including, school, public, academic and special librarians

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  • Kids, Tweens, and Teens in VWs Circle chart of vw participation) Virtual Worlds Management, 2008 (100+ vws for kids) JISC Serious Virtual Worlds, 2008
  • World wide statistics, not US only KT&T Kids, Tweens & Teens VWs Case Study Habbo began 1999 In 5 years more than 60 million virtualized students will be in college: Ages 13-15 60+ million In 3 years more than 26 million virtualized students will be in college: Age 15 26+ million In 8 years more than 200 million virtualized students will be in college: Ages 10-13 200+ million Kids, Tweens, and Teens in VWs Circle chart of vw participation) What Kids Want to Do: (interactivity = engagement = more time spent inworld Social chat with friends and make new friends Playing games Relationship experience (taking care of a virtual pet) Dressing up
  • IMVU, Small World, 3-D chat fewer college age students in VWs now, but this number will swell quickly over the next 3-8 years Kids, Tweens, and Teens in VWs Circle chart of vw participation)
  • “ Standards for 3-D information and virtual worlds are being developed (Web 3D Consortium, 2008), and the 1st publicized transport of an avatar from one virtual world to another recently occurred (Reuters, 2008). Virtual worlds offer the promise of becoming a truly integrated part of the information seeking landscape.” Margaret Ostrander, 2008. “Talking, looking, flying, searching: information seeking behaviour in Second Life”Library Hi-Tech, 26(4)
  • Virtual world librarianship provides significant benefits in distance learning, reaching nonusers, communicating and collaborating with international communities, recruiting students, and greater accessibility for disabled users. For librarians VWL provides opportunities for continuous professional development, research, and collaboration with faculty, students, and colleagues at a distance.
  • rather than solely on recorded knowledge and standards
  • Co-construction Collaborative construction
  • Top: A traditional Caledon Library, the H. G. Wells Library in Caledon Bottom: The Tower of Babel in the Bibliotheque Francophone, public domain French literature, a Caledon Steampunk Library, superstructure above a Caledon library
  • The Reference Desk on Info Island International (staffed 80 hours per week), the Events wall with a controllable slideshow and searchable open access databases, the teleport boards for quick hops to locales on the Info Islands
  • Lori Bell is Lorelei Junot in SL
  • Upper left: SJSU streaming a live talk into SL, complete with slides and interaction with the SL audience. Top middle: A research group located in four time zones, having a meeting on UH Island Top right: An information literacy week in SL planning session at the U. Sheffield Info Lit Island Lower left: The ALA SLymposium on ALA Island Lower right: A session at the Virtual Worlds Best Practices in Education (VWBPE) Conference
  • Librarians and friends built this orientation walk especially for educators and students for self-paced instruction in the 10 basic SL skills. Often mentors are available for individual help and instruction. Located near the reference Desk staffed 80 hours a week with live reference librarian avatars.
  • The course also uses a google group and google documents to do collaborative planning.
  • MLIS students in LIS 677 The Human Dimension in Information Systems, Spring 2009, University of hawaii, LIS Program
  • Left: LIS 694 Virtual World Librarianship, class debrief and discussion after the second professional event, a Hot Topics panel and discussion on judgment in SL. Right: A pair of students planning the SLA Buzz Session with SLA librarians and their instructor.
  • Upper left: LIS 694 students and librarians participating in a book-building session, learning to make functional VW books. Upper right: Info Island auditorium, Hot Topics panelists and two student organizers. Lower left: Magic carpet ride through student work displays at San Jose State University in SL Lower right: JJ Drinkwater, Librarian of Caledon, speaking at the LIS Career Fair in SL, May 2009, produced by UH, SJSU and Simmons MLIS students.
  • Sam Solomon, Peter Leong, Diane Nahl, Leon James, Jonathan Wong, UH faculty avatars working at UH Island POST building courtyard at the first celebration event, dance floor, DJ Becca Imako
  • Virtual World Librarianship

    1. 1. Virtual World Librarianship in Second Life Diane Nahl Adra Letov in SL [email_address] University of Hawaii Library and Information Science Program HLA Conference November 12, 2009 NASA in SL
    2. 2. Virtual World Factoids <ul><li>Gartner group predicts by 2011 80% of Internet users will be in a virtual world. </li></ul><ul><li>Tweens are the largest group in virtual worlds. </li></ul><ul><li>20% of 8-13 year olds reported having a social network profile. </li></ul><ul><li>In education VWs are online communities focusing on experiential learning. </li></ul>
    3. 3. 100+ Active Kid Virtual Worlds
    4. 4. Active Virtual Worlds: Ages 10-15
    5. 5. Active Virtual Worlds: Ages 15-25
    6. 6. Second Life Factoids <ul><li>Second Life is a 3-D virtual world entirely built and owned by its Residents </li></ul><ul><li>2003 opened to the public </li></ul><ul><li>17 million worldwide registered users 2009 </li></ul><ul><li>50-75,000 average online at any time </li></ul><ul><li>Has shopping malls, events, homes, lands of different types, immersive history, literature, and science sites, live music, sports, schools, universities, museums, libraries, and more </li></ul><ul><li>Residents contribute content, buildings, and create a wide variety of digital objects </li></ul>
    7. 7. Challenges of Adopting Immersive Learning Environments <ul><li>The learning curve, time, effort </li></ul><ul><li>Inexperience, uncertainty, fear, fatigue </li></ul><ul><li>Feeling foolish, clumsy, avoidant </li></ul><ul><li>Novelty, innovation, creativity </li></ul><ul><li>Outcomes </li></ul><ul><li>Personal </li></ul>
    8. 8. Opportunities in Adopting Immersive Learning Environments <ul><li>Getting ahead of the curve by preparing for the next generation of virtual learners </li></ul><ul><ul><li>Cumulative virtual world experience </li></ul></ul><ul><ul><li>Creating useful services, tools, and activities in a novel information environment </li></ul></ul><ul><ul><li>Developing creativity as a resource for innovation </li></ul></ul><ul><ul><li>Collaborating with faculty at the forefront of VW education </li></ul></ul><ul><ul><li>Professional development, worldwide collaboration </li></ul></ul><ul><ul><li>Leading the institution in educational applications of VW technology for distance learning, recruitment, access </li></ul></ul>
    9. 9. Characteristics of Immersive Learning Environments <ul><li>Immersive worlds of interaction and engagement. </li></ul><ul><li>The more actively people engage with a learning environment the more they learn. </li></ul><ul><li>In SL interactivity and social interaction are learning fundamentals. </li></ul><ul><li>Immersive learning environments are infused with information, virtual places embody information. </li></ul><ul><li>Participants can “go inside the subject.” </li></ul><ul><li>Exploring, sharing, and co-constructing immersive environments with others deepens learning and enriches perspective. </li></ul>
    10. 10. Serve  Lead  Innovate <ul><li>Trend toward developing user-systems that focus on creating spaces for conversation </li></ul><ul><li>&quot;The mission of librarians is to improve society through facilitating knowledge creation in their communities.” </li></ul><ul><li>R. David Lankes, Syracuse U., Library Journal, 11/5/2009 </li></ul><ul><li>“ Librarians need to focus on knowledge and action, leadership and innovation.” </li></ul><ul><li> </li></ul>
    11. 11. Community Building in the VW <ul><li>Information is the creation and sustenance of community in an uncertain world. We [inworld] are creating communitarian spaces that freely create, distribute, and share information; much as in the past. </li></ul><ul><li>Bonnie Nardi. 2008. Mixed realities: Information spaces then and now. Information Research , 13(4) paper 354. </li></ul>
    12. 12. L I B R A R I E S
    13. 13. What are Librarians Doing in Second Life? <ul><li>Building a Library Presence & Services </li></ul><ul><ul><li>UCLA, Stanford, University of Texas, and many others </li></ul></ul><ul><ul><li>Kansas State Library, St. Olaf Public Library, and many others </li></ul></ul><ul><ul><li>Sun Microsystems, IBM, and many others </li></ul></ul><ul><li>Creating Themed ‘Born-Inworld’ Libraries </li></ul><ul><ul><li>H.G.Wells Library, Jules Verne Library, Bibliotec Francophone, + </li></ul></ul><ul><ul><li>Rachelville library of children’s literature, Illumination Library, + </li></ul></ul><ul><li>Forming Professional Interest Groups (a few) </li></ul><ul><ul><li>Librarians of Second Life [1,412 members] </li></ul></ul><ul><ul><li>Second Life Library 2.0 [2,100 members] </li></ul></ul><ul><ul><li>LIS Student Union [100+ members] </li></ul></ul>
    14. 14. The Reference Desk
    15. 15. Librarian Innovator <ul><li>Lori Bell, Director of Innovation, Alliance Library System, Peoria, Illinois </li></ul><ul><li>April 2006 started SL Library 2.0 on a rented parcel. </li></ul><ul><li>May 2006 Info Island was created. </li></ul><ul><li>October 2006 Grand Opening, but volunteer librarians started creating resources and holding events in May. </li></ul><ul><li>January 2009 donated a parcel for the LIS Student Union in SL for LIS 677 students to use </li></ul>
    16. 16. Professional Meetings and Events
    17. 17. What are Librarians Doing in Second Life? <ul><li>Collaborating with educators in creating immersive educational sites and inworld courses </li></ul><ul><ul><li>Land of Lincoln, Caledon, Renaissance Island, and more </li></ul></ul><ul><li>Creating and providing orientation and instruction for SL users, especially new users, educators, librarians, library staff, and students in all disciplines </li></ul><ul><ul><li>The Learning Curve </li></ul></ul><ul><ul><li>The Learning Lab and the Second Life Resource Center </li></ul></ul><ul><li>Teaching professional development courses, producing and presenting at inworld conferences </li></ul><ul><ul><li>UIUC workshops </li></ul></ul><ul><ul><li>VWBPE, College & Career Fairs, ALA SLymposium, and more </li></ul></ul>
    18. 18. The Learning Curve Orientation Walk
    19. 19. What are Librarians Doing in Second Life? <ul><li>Building Inworld Community </li></ul><ul><ul><li>Book talks, author events, discussions on current issues, writing contests, commemorations, photo contests, concerts, themed celebrations, rez-day celebrations, memorials, etc. </li></ul></ul><ul><li>Creating Interactive Information Objects </li></ul><ul><ul><li>Subject guides, collections, educational objects, exhibits and events, linking to fulltext books and Web sites </li></ul></ul><ul><li>Creating Innovative Information Objects </li></ul><ul><ul><li>Virtual Book Experience, walk-in, multimedia, immersive books </li></ul></ul><ul><ul><ul><li>Farenheit 451, Goldilocks </li></ul></ul></ul><ul><li>Creating Information Sharing Tools </li></ul><ul><ul><li>Interactive information givers, slide viewers, notifiers, statistics counters, readable books, skill games, and more. </li></ul></ul>
    20. 20. LIS 694 Virtual World Librarianship <ul><li>Fulfills part of MLIS technology course requirements </li></ul><ul><li>Second Life virtual world platform </li></ul><ul><li>Integrates several Web 2.0 applications </li></ul><ul><li>Professionalizing focus </li></ul><ul><ul><li>Producing professional events, subject guides, and exhibits </li></ul></ul><ul><ul><li>Collaborating with professional organizations, librarians, and MLIS students in other programs </li></ul></ul><ul><ul><li>Acquiring practical VW building and creation skills, publicity and communication skills, content presentation skills, and participant observer skills </li></ul></ul>
    21. 21. LIS Student Union in SL <ul><li>Adra Letov, Founder, January 2009 </li></ul><ul><li>Home base for all LIS students, near main Reference Desk, Learning Curve, and SJSU </li></ul><ul><li>Web 2.0 applications </li></ul><ul><ul><li>Sloog: Create Subject Guides in SL by Tagging places, Searchable, Teleports from the Web </li></ul></ul><ul><ul><li>Flickr: Documenting events and places visited </li></ul></ul><ul><ul><li>Web: Archiving inworld activities </li></ul></ul><ul><ul><li>SLURL: </li></ul></ul>
    22. 22. LIS Student Union on Info Island
    23. 23. Professionalizing in SL <ul><li>Collaborating with professional organizations, librarians, educators, and other LIS students </li></ul><ul><ul><li>Professional mentoring relationships </li></ul></ul><ul><ul><li>ALA, SLA, ASIS&T, Alliance Virtual Library System (AVL), libraries in SL, SJSU students </li></ul></ul><ul><li>Professional event planning and production </li></ul><ul><ul><li>LIS Career Fair for AVL </li></ul></ul><ul><ul><li>Banned Books Week program for ALA </li></ul></ul><ul><ul><li>50th Anniversary of the 50th State for AVL </li></ul></ul>
    24. 24. LIS 694 Students Planning and Producing Professional Events for AVL, SLA and ACRL
    25. 25. SL Students & Librarians Learning Together
    26. 26. University of Hawaii System Island in Second Life <ul><li>Fall 2009: five classes, more planned for Spring 2010 </li></ul><ul><ul><li>Spring 2009 LIS 677 first class taught at UH in SL </li></ul></ul><ul><ul><li>ETEC, LIS, Psychology, Second Language Studies, Music, Aquaculture, Nursing </li></ul></ul><ul><ul><li>Monthly events for new avatars, skill workshops, promoting inworld interaction among faculty, students, and researchers </li></ul></ul>
    27. 27. UH Island in Second Life Tech Hui Blog Malamalama University of Hawaii in Second Life SLURL
    28. 28. References <ul><li>Boellstorff, T. (2008). Coming of age in Second Life: An anthropologist explores the virtually human . Princeton, NJ: Princeton University Press. Castronova, E. (2005). Synthetic worlds: The business and culture of online games . Chicago: University of Chicago Press. Castronova, E. (2007). Exodus to the virtual world: How online fun is changing reality . New York: Palgrave Macmillan. Bell, Lori and Rhonda Trueman, Eds. 2008. Virtual worlds, Real libraries: Librarians and educators in Second Life and other multi-user environments . Medford, NJ: Information Today. Grassian, E. & Trueman, R. B. (2007). Stumbling, bumbling, teleporting and flying . . . Librarian avatars in Second Life. Reference Services Review , 35, 84-89. Jarmon, L., Traphagan, T., & Mayrath, M. (2008). Understanding project-based learning in Second Life with a pedagogy, training, and assessment trio . Educational Media International , 45(3), 157-176. Luo, L. & Kemp, J. (2008). Second Life: Exploring the immersive instructional venue for library and information science education , Journal of Education for Library and Information Science , 49( 3 ), 147-166. Mon, L. (2009). Questions and answers in a virtual world: Educators and librarians as information providers in Second Life. Journal of Virtual Worlds Research 2( 1 ), 4-21. Nardi, B. 2008. Mixed realities: Information spaces then and now. Information Research , 13(4) paper 354. Obrien, H. L. & Toms, E. G. (2008). What is user engagement? A conceptual framework for defining user engagement with technology. Journal of the American Society for Information Science and Technology , 59(6), 938-955. Ostrander, M. (2008). Talking, looking, flying, searching: Information seeking behaviour in Second Life. Library Hi Tech , 26(4), 512-524. Sanchez, J. (2009). Implementing Second Life: Ideas, challenges, and innovations. Library Technology Reports 45( 2 ), 5-39. </li></ul>