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Social media framework template

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This is the Social Media Framework we handed out at the first session.

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Social media framework template

  1. 1. Club / Organisation Name Social Media Framework Date for life of plan VERSION … Prepared by… Approved by…
  2. 2. The Strategic Context for Communication at OUR ORGANISATIONAll of our communication activity supports our strategic direction. It also encompasses what the club would call it’s ‘brand’. MISSION Insert Here CLUB VALUES Organisational Structure xxx GOALS xxx  xxx Board Social Club xxx xxx xxx EO Stakeholders xxx xxx Admin xxx xxx xxx Operations Coaching Sponsors We will know we have achieved these when: Assistant Coach Player admin Skills Coach  xxx Managers Fitness Coach Medical Reserves Coach xxx Officials U/18 Coach Volunteers 3rds Coach xxx Women’s Coach Players xxx xxx
  3. 3. What are our Communication Objectives Communication Objectives are a definition of how you think communication will support your strategic goals. They must be succinct and measurable Objectives in terms of Goal 1 Measure xxx Objectives in terms of Goal 2 Measure xxxObjectives in terms of Goal 3 MeasurexxxObjectives in terms of Goal 4 Measurexxx
  4. 4. Audiences and Key MessagesWhat are our audience segments What is their motivation (may be multiple)1. xx 1. xx2. xx 2. xx3. xx 3. xx4. xx 4. xx5. xx 5. xx Which segments do we want to concentrate our effort on: What are the key life events that they move through and messages at each event?
  5. 5. Social Media UsageWhich Social Media Platforms do we choose to utilise and what activities will occur?Broadcast (content we broadcast and do not expect a response to)Platforms Activity TimingConnect (content we deliver in order to engage the audience and get a response)Platforms Activity TimingPromote (commercial but not always financial)Platforms Activity TimingMonitorPlatforms Activity Timing
  6. 6. Broader Channel StrategyWe have identified our Social Media platforms but we need to align this with our existing channels to ensure consistency and effective use of resources: Objective Existing Channel Social Channel Interaction / alignment Resource

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