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How to describe information about software applications for customers and developers using DITA XML. Examines a successful approach that ensures that technical writers only need to create content that is app-specific, ensuring that the creation of DITA objects are automated as much as possible, while still focusing on the needs of customers to easily find the information they are looking for.
Originally presented by Carsten Brennecke at the DITA North America 2016 conference. Thanks also to CIDM!