People come to the library to browse for materials. Most common answer to “Can we help you find something?” is “No, just looking to see what you have.” People want it to be easy to search, both in the library and online. They want independence to find their own items. Words are easier to find than numbers. By going through and re-classifying the collection, we will be weeding what does not circulate and make room for materials people want. This will lead to better customer service and better staff/patron interactions. Won’t be helping them “look up a number” and guiding them to an area.
We don’t want to be a bookstore, but the more we engage the patrons, they more they will come back because of the experiences they have had.
Perry Branch, Gilbert AZ. This is the branch that started it all. Had an opportunity and seized it.
Perry Branch – wide open floor plan, but not overly huge.
Perry Branch, Gilbert, AZ. Kids area
Perry Branch in Gilbert, AZ. Signage and lower shelving is key to its success. Open shelves are because the books are circulating!
Sun Creek Library – retrofitted to accommodate non-Dewey non-fiction collection. Moved furniture and made shelves fit to place sitting areas for comfort.
Sun Creek Library – same size area that we have for our adult collection
This plays nicely with the consortium catalog, and their bibliographic records. A positive is that less time is spent shelving because decimals and finding proper placement of books will be easily identified.
We have the basic chart to follow for the main headings and the sub-headings, then we can further separate by a local item like the Red Sox. Or we may choose to just have two headings depending on the size of the collection in a particular area.
Outsourcing is going to be part of this new way of doing things. Reduce work flow of staff/volunteers Better idea of what patrons want and want we need to focus on in our collections Re-looking at existing space to make it bigger, with room for comfy seating areas
Kristi is my niece and just graduated from Wentworth Institute with a Facility Management degree. She came to the library and created the plans that you are about to see. She did attempt to give us more shelving space, as you will notice in the design description, this is because the shelves will be only 5 feet tall.
Each option, I wanted to use the back wall for shelving. These shelves could be a little higher, with lower shelves in the middle. This option is a little too much like a maze.
This may allow for more areas for sitting, but not sure about its configuration for collection groups.
More standard in its approach. We could easily separate between fiction and non-fiction.
I like this option best because we could create areas for seating and I think it lends itself best to making “areas”
We don’t want to miss the big picture – people want to find what they want and they want it now. We are not a research library, we are a popular collection library and Dewey is not good for browsing and finding something easily. We want to improve service by making connections between our collection and our patrons. As Michael Casey, leading technology and library innovator states in his article, It’s Fine to Drop Dewey, “Isn’t focusing on innovation, creative thinking, the delivery of intuitive user-focused service, and streamlining workflows….more important than…worrying if the catalog is perfectly correct.” We should not be the gatekeepers that hold the only keys. Our patrons are the ones that hold the key to how we will succeed and remain relevant in today’s world.
Dewey or Don't We?
To be Dewey or not to be Dewey? How do we want to move forward in serving our patrons in the best way possible?
Motivation & Innovation <ul><li>Browsability </li></ul><ul><li>Searchability </li></ul><ul><li>Items are placed together by category based on a language system, not numerical system </li></ul><ul><li>Collection development will be easier </li></ul><ul><li>Customer satisfaction </li></ul><ul><li>Staff time will be used for more patron interaction & reader’s advisory </li></ul>
Bookstore Model <ul><li>We are not Borders or Barnes & Noble, but what they do is successful – why? </li></ul><ul><li>Customers are engaged </li></ul><ul><li>Materials are merchandised to be seen </li></ul><ul><li>Layout is effective </li></ul><ul><li>Signage is key </li></ul><ul><li>Words vs number classification </li></ul>
How will BISAC look for us? <ul><li>We will use the main headings of some of the categories </li></ul><ul><li>Our book vendor, Ingram, already has this system in place for their bookstore clients </li></ul><ul><li>New spine labels </li></ul><ul><li>New call numbers </li></ul><ul><li>New layout of materials </li></ul>
Record and label changes <ul><li>This is what we are talking about! </li></ul>
Other spine label examples SPORTS BASEBALL SPORTS BASEBALL RED SOX HISTORY ANCIENT GREECE HISTORY MILITARY WW2
What is next? <ul><li>Work with Ingram on BISAC labeling of existing collection & new materials </li></ul><ul><li>Work on collection development </li></ul><ul><li>Create new areas based on BISAC </li></ul><ul><li>Re-design and new layout for adult collection area </li></ul>
The Space Now Prepared by Kristi Tillotson 2009
First Option Designed by Kristi Tillotson 2009 Design 4: 44 double shelves, 16 single shelves
Second option Designed by Kristi Tillotson 2009 Design 1: 36 double (front and back) shelves, 16 single (one sided) shelves
Third Option Designed by Kristi Tillotson 2009 Design 3: 43 double shelves, 14 single shelves
Fourth Option Designed by Kristi Tillotson 2009 Design 2: 36 double shelves, 14 single shelves
It’s more than books <ul><li>Layout of the library is key to its success </li></ul><ul><li>Signage is very important </li></ul><ul><li>Staff feedback </li></ul><ul><li>Customer feedback </li></ul>