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DHChannel: Iso 9001:2015 Revision

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Mit mehr als 1,1 Millionen Zertifikaten weltweit, knapp einer halben Million in Europa und über 50.000 in Deutschland ist die ISO 9001 die führende Norm für Managementsysteme. Im September 2015 wird es dann soweit sein dass der final draft veröffentlicht wird. DHChannel gibt schon jetzt einen Überblick über die wesentlichen Änderungen.

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DHChannel: Iso 9001:2015 Revision

  1. 1. © DHC Business Solutions GmbH & Co. KG www.dhc-vision.com Process Management Quality Governance, Risk & Compliance DHC Business Solutions Software, Services and Solutions for Process Management, Quality and Governance, Risk & Compliance Die Revision der ISO 9001:2015 19.05.2015
  2. 2. © DHC Business Solutions GmbH & Co. KG www.dhc-vision.com 2 ISO 9001:2015 – Eine Änderung steht bevor
  3. 3. © DHC Business Solutions GmbH & Co. KG www.dhc-vision.com 3 Grundlagen für die Überarbeitung  Eine umfangreiche, web-basierte und weltweite Anwenderbefragung  Zunehmende Vielfalt bei den Anwendern der ISO 9001  Neue Qualitätskonzepte und Ideen für die Aufnahme in die ISO 9001  Überarbeitete Qualitätsmanagementgrundsätze  Formale Interpretationen der ISO 9001:2008  Unterstützende Hinweise und Leitfäden Um relevant zu bleiben muss die ISO 9001 geändert werden (Quelle: DGQ, Vortrag Votsmeier)
  4. 4. © DHC Business Solutions GmbH & Co. KG www.dhc-vision.com 4 Zeitrahmen (Quelle: QZ)
  5. 5. © DHC Business Solutions GmbH & Co. KG www.dhc-vision.com 5 Möglichkeiten zur Nutzung der Übergangsfrist (Quelle: DGQ)
  6. 6. © DHC Business Solutions GmbH & Co. KG www.dhc-vision.com 6 Wesentliche Änderungen  Ansätze einer Strategie- und Stakeholder-Orientierung  Risikobasierter Ansatz (Vorbeugemaßnahmen erscheinen nun hier)  Stärkere Verpflichtung der Geschäftsleitung mit stärkerem Fokus auf Leadership  Schwerpunktverlagerung auf erzielten Nutzen und Ergebnisse für die Organisation und ihre Kunden („output matters”)  Bedeutungsgewinn ausgelagerter Prozesse  QM-Handbuch wird nicht mehr gefordert: Jede Organisation legt die für sie angemessene Form der Dokumentation fest  Prozesskennzahlen werden gefordert Es kommt stärker darauf an, dass Mitarbeiter ihre Aufgaben und Tätigkeiten verstehen Die Festlegung und das Kommunizieren von Rollen, Verantwortlichkeiten und Befugnissen bildet dazu nur einen Pfeiler. Personal muss künftig mehr noch als zuvor über Bewusstsein verfügen für: - Qualitätsorientierung - Prozessorientierung - Kundenorientierung (Quelle: Martin Hinsch 2014)
  7. 7. © DHC Business Solutions GmbH & Co. KG www.dhc-vision.com 7 Wesentliche Änderungen: Die Struktur  Die bisherigen 8 Kapitel werden in die 10 Kapitel der neuen High Level Structure (HLS) überführt  Eine der Hauptquellen der Änderung ist die Anwendung der ISO Directive, Annex SL: Dieses Dokument legt eine gemeinsame Definition und gemeinsame Struktur für alle neuen ISO Managementsystem-Normen und für Revisionen von bestehenden Normen fest. (Quelle: Martin Hinsch 2014) Die 10 Abschnitte der der ISO 9001:2015 1. Anwendungsbereich 6. Planung 2. Normative Verweisungen 7. Unterstützung 3. Begriffe und Definitionen 8. Betrieb 4. Umfeld der Organisation 9. Leistungsbewertung 5. Leitung 10. Verbesserung
  8. 8. © DHC Business Solutions GmbH & Co. KG www.dhc-vision.com 8 Wesentliche Änderungen: Neue Struktur folgt PDCA-Zyklus (Quelle: DGQ in Anlehnung an ISO/TC 176/Sc 2/WG23)
  9. 9. © DHC Business Solutions GmbH & Co. KG www.dhc-vision.com 9 Wesentliche Änderungen: Neue Begrifflichkeiten (Quelle: Martin Hinsch 2014)
  10. 10. © DHC Business Solutions GmbH & Co. KG www.dhc-vision.com 10 Weiß, was vor sich geht und bereit ist, die neuen Anforderungen zu implementieren Die Revision der ISO 9001 vollständig nutzt, um so ihre Business Performance zu steigern Denken Sie daran jetzt noch keine Änderungen vorzunehmen! Ich muss gewährleisten, dass meine Organisation …
  11. 11. © DHC Business Solutions GmbH & Co. KG www.dhc-vision.com 11  QZ Online: https://www.qz-online.de/qz-zeitschrift/archiv/artikel/welche- veraenderungen-bringt-die-revision-iso-9001-2015---843099.html http://www.qz-online.de/qz-zeitschrift/archiv/artikel/was-bringt-die-neue- iso-9001-674688.html Tüv.com: http://www.tuv.com/media/germany/60_systeme/event/ISO-9001- Revision_Neuerungen_TUV_Rheinland.pdf DGQ: Überblick der Quellen
  12. 12. © DHC Business Solutions GmbH & Co. KG www.dhc-vision.com 12  Din.de: www.din.de/cmd?languageid=de&workflowname=dinSearch Artikel „ISO 9001:2015 - Änderungen und Auswirkungen“ als PDF (12€)  Iso.org: www.iso.org  Die neue ISO 9001:2015 - Status, Neuerungen und Perspektiven, Martin Hinsch (2014)  Beuth.de: Din EN ISO 9001 Entwurf (140,80€) www.beuth.de/de/norm-entwurf/din-en-iso-9001/207585257 Überblick Quellen

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