Dale Fickett<br />Tyross, Bellevue Road Mobile: +353 (0)87 998 2616<br />Greystones, Co. Wicklow Home: +353 (0)1 287 5307<br />Ireland Email: email@example.com<br />Director of Investment & Entrepreneur Services<br />Strategist and social entrepreneur with 10 years experience consulting for major banks and incubating start-ups. Working previously with entrepreneurs at the Wharton School, and most recently with start-ups in international development contexts, Dale assists ventures with high potential for financial and social returns – evaluating and selecting teams, supporting business planning, and mentoring through the launch and growth phases. Himself, a venture founder, he led a start-up from initiation, raised $500,000 in capital, and directed all operations. With Accenture’s European banking practice Dale has specialised in investment/business planning, capabilities strategy and organisational strategy; and has built and directed a business development campaign to identify prospective deals, track pipeline, ensure stakeholder engagement, and control costs. Social contributor over the past 20 years.<br /><ul><li>Sets objectives and builds required capabilitiesBuilds trust-based client relationshipsDevelops new business and raises capitalCollaborates to develop innovative strategiesEvaluates entrepreneurial teams and plansOffers international experienceTracks performance and takes corrective actionEngenders loyalty from the team</li></ul>Selected Professional Achievements<br />Trinity College, Dublin March 2009 - present<br />Developmental Entrepreneurship Researcher<br />Initiating a new research project aimed at the alleviation of global poverty through locally-owned ventures, and has led the launch of a new incubator to stimulate social impact. <br />Generated interest among major foundations for providing a $1M grant to fund the proposed research in projecting a venture’s potential social impact – Developmental Entrepreneurship in Sub-Saharan Africa: Identifying and Assessing Microenterprise Opportunities.<br />Achieved expert endorsements for a new conceptual design for incubator services to facilitate data gathering for the research, and to apply the research findings in parallel.<br />Developed a network of over 200 industry contacts.<br />Initiated support for a Zimbabwean entrepreneur who is undertaking market research and analysis, as a part of his business planning for a male medical clinic.<br />Accenture June 2006 – March 2009<br />Managing Consultant – Banking Strategy<br />Served as a project innovator focused on developmental entrepreneurship, working under the guidance of the Executive Director of Accenture Development Partnerships. <br /><ul><li>Initiated and completed a business model for the creation of a new capability to provide consulting services and social venture capital to developing country start-ups and governments.
Achieved the endorsement of the Executive Director, for a subsequent incubator concept which was built upon the original model.
Directed a $75M UK and Ireland sales campaign in the banking sector, with end-to-end responsibility for: marketing the teams’ capabilities, tracking the sales pipeline, developing the industry team, managing stakeholder relationships (including a strategic alliance), and overseeing other administrative activities.</li></ul>Achieved annual growth over 120%, surpassing original targets for the 2007 fiscal year.<br />Won critical new business with 12 large European and global banks – supporting local client partners by writing and presenting sales materials, serving as an expert in European payments regulation, building client relationships, and mobilising projects.<br />Selected as the Accenture representative to present at the International ePayments Intensive, and at the SWIFT global industry conference. <br />Specialized as a leading strategist in the UK and Irish markets, working across industry sectors, while also leveraging a deep knowledge of the banking sector.<br /><ul><li>Led the completion of a new product strategy for SEPA Direct Debit in a top 4 UK bank, structuring the problem, modelling revenue scenarios, gaining stakeholder consensus for the new customer value proposition, and providing implementation advice.
Initiated the Payment Services Directive compliance project in a top 4 UK bank – wrote the proposal, developed and presented the delivery approach, won stakeholder support, mobilized the team, created delivery plans, and established the project management office.
Completed an industry analysis for the Irish energy sector, providing key input to the winning client proposal for the largest Irish electricity provider.</li></ul>Managed the delivery of a €4.5M IT Service Management (ITSM) improvement program to re-engineer processes across three independent IT divisions within a leading Irish bank.<br />Led the successful completion of all mobilisation activities – investment case, delivery plans, governance structure, stakeholder engagement and program office establishment. <br />Wharton Small Business Development Center, University of Pennsylvania June 2005 – June 2006<br />Instructor – New Venture Execution<br />Guided community entrepreneurs through bi-weekly meetings focused on progress against their action plans, advising them on solutions to implementation challenges.<br />Mentored over 30 entrepreneurial teams to achieve compelling business plans and through the execution of their action plans for launch / growth activities, combining pragmatic advice with theoretical tools.<br />Provided key assistance to the director on the creation of the Execution Support Program.<br />Built trust-based relationships with entrepreneurs by demonstrating first-hand experience, academic knowledge, and an authentic desire to help them.<br />D’Lectables December 2003 – June 2006<br />New Venture Founder & President<br />Held end-to-end responsibility for a start-up venture from concept initiation to business closure.<br />Raised $500,000 in SBA-backed start-up loans and personal debt, having written a compelling business plan and having formed the start-up team.<br />Achieved year 1 sales of $350,000 across retail, wholesale and eCommerce business lines.<br />Learned to avoid an overly aggressive launch, and the importance of having the right advisers.<br />Accenture April 2000 – April 2002<br />Project Manager<br />Managed multiple project teams delivering change initiatives for financial services clients in Ireland.<br />Completed the Euro currency conversion project work stream for a major Irish stock broker.<br />Completed the technical integration of the testing environments for a payments systems integration project, and subsequently led other project work streams in a leading Irish bank.<br />Fudge Kitchens, Inc. April 1989 – September 1999<br />Retail Store Manager<br />Held end-to-end responsibility for a location generating $1.1M in annual sales, and a staff of 30.<br />Self-funded undergraduate education, working weekends and summers.<br />Started with the company at age 14, working first as a sales clerk and confectioner.<br />Education<br />DateCourseInstitutionFocusDistinctionResults2002 - 2003M.B.A.Villanova UniversityVillanova, PennsylvaniaEntrepreneurshipGraduate AssistantshipRecipient3.64 (of 4.0)2003Executive EducationSDA BocconiMilan, ItalyEuropean Economics4.0(of 4.0)1993 - 1997Bachelor of Science in Business AdministrationLaSalle UniversityPhiladelphia, PennsylvaniaManagement & FinanceAcademic Excellence in Finance Award3.54(of 4.0)<br />