Energize, Motivate and Build Momentum in Your Staff
MAKE AND TAKEENERGIZE, MOTIVATE &SUSTAIN MOMENTUMIN YOUR STAFFDesktop Education for Parks and Recreation
DESKTOP EDUCATION FOR PARKS AND RECREATIONWELCOME AND SIGN-IN PLEASE mute your phone by hitting *6. When the presentation begins we willPlease sign in (by typing mute ALL linesin the chat box): YOU will be not be speaking during the webinar. However, YOU WILL use the webinar chat and feedback• Your Agency Name box often. Phone audio is much more reliable• The number of people than computer audio. If you are watching/attending listening through your computer speakers and have audio problems the webinar from your during the webinar PLEASE dial in agency today to the conference number 718.432.3900. Conference ID#• What is the name of 890590 the person who will Have you downloaded and printed a be inputting answers copy of your handouts? (Sent in today’s reminder update.) into the webinar application
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Yes or No…Do you want CEUs for this session? You do not need to be Please direct any a CPRS member to questions specific to receive CEUs. CEUs to Leslie Fritz at You must view the CPRS (California Parks session live. and Recreation Society) You must complete the post webinar CEU email@example.com “Test” (8-10 questions) 916.665.2777 Test must be returned within 14 days of the webinar date.
INTRODUCING OUR SPEAKER FOR TODAY Chris Chamberlain, Assistant Professor Department of Hospitality, Recreation & Tourism California State University, East Bay
RAISE YOUR HAND IF… You have ever been motivated to do else to do something by someone else…
HOW WELL DO YOU AGREE WITH THISSTATEMENT: (Answer in the feedback box) “If I take time to play, energize and motivate the staff I work with, they will be more engaged and do a better job.”
FILL IN THE TEXT BOXWhen I need to “re-chargemy batteries” I try to ….
MOTIVATION TEST SCORE POLLINGWhat was your score?(Select the corresponding letter in your Feedback Box)• A. 44-60 - Wonderful! You get things done, and you dont let anything stand in your way.• B. 28-43 -Youre doing OK on self-motivation. Youre certainly not failing – however, you could achieve much more.• C. 12-27 - You allow your personal doubts and fears to keep you from succeeding..• D. I didn’t take the test.
ENERGIZERS VS. MOTIVATORS In your feedback box, how strongly do you agree with this statement? “There is a distinct difference between energizers and motivators.”
ENERGIZERS VS. MOTIVATORS Energizers Motivators Might be quick actions Often are planned Planned or unplanned activities or outcomes. Daily (or more frequent) Can be challenges, energizers are common. competitions or contests. Individual energizers are Might take the form of encouraged. rewards or incentives. (If you do this, you get this.) Energizers can “exercise” the mind or body. Motivators are often attached to reaching Often involve physical goals or improving activity performance. Can feel like games, play or fun
ENERGIZING YOUR STAFF Recreation professionals are the worst at taking their own advice. We‟re so committed to quality of life experiences that we often forget to do the same ourselves. What can you do for “fun?” Staff game days Organized lunches A department calendar (guess who this is contest) Daily brain teasers & challenges It‟s been said that you should laugh every day. In your text box list some things that you do for “office space fun.”
ENERGIZING YOUR STAFF - BRAINTEASERS There are 3 full glasses and 3 empty glasses of water. Only moving one glass, alternate the full and empty glasses. F F F E E E In your feedback box please answer a. We figured it out. b. We did not figure it out. c. We THINK we figured it out. d. We were too lazy to try to figure it out.
ENERGIZING YOUR STAFF - BRAINTEASERSWhat order are these numbers in? 8 5 9 1 6 3 0 In your feedback box please answer yes or no YES, We got it! NO, We didn‟t get it!
CHECK OUT ONLINERESOURCES TO ENERGIZEYOUR BRAIN Braingle.com 20,000 brain teasers, riddles, logic problems, quizzes and mind puzzles Luminosity.com Creativepuzzles.com Train your brain and track your Puzzle ideas that can be used on and off- progress. line. Print and use at staff meetings
ENERGIZING YOUR STAFF – IDEAS? o Considerthe following activities to boost energy among your staff: o Mystery donut days o Free lunch time massages o Celebrate absurd holidays o Dress down days o Bowling o Exercise groups
ENERGIZING YOUR STAFF BRAINSTORM Refer to your pre- webinar assignment. On your handout… list your favorite energizer. In your text box… List a few of your most “unique” energizers.
ENERGIZING YOUR STAFF o In your text box: o Brainstorm a list of as many ways as possible that you could energize you team. o Be as specific as possible.
ENERGIZING DIFFERENT STAFFERS Some fun, some work No such thing as one size fits all Know your staff and know what makes them tick Set stretch goals Switch up duties to energize Goal is to keep staff engaged
MOTIVATION DEFINED Tom Peters in, The Little Big Things, said, “I hate the word “motivation”…I hate it because the idea of me “motivating” you is so outrageous and arrogant…to state the obvious…only you can motivate you.” p. 11 Motivation is defined as the process that initiates, guides and maintains goal-oriented behaviors. Motivation is what causes us to act. Know yourself and know your people.
TIPS IN MOTIVATING OTHERS From Mark Sanborn’s 101 Tips to Get and Stay Motivated Energize yourself: Exercise dramatically affects mood and attitude. Make it easy to get started: Reduce mountainous projects into doable steps. Make time to refuel: Just like a car that runs out of gas, take breaks to refuel during the day. Protect your attitude from energy suckers: Negative people can drain you and your staff.
MOTIVATION- IDEA SHARING Refer to your PRE- WEBINAR Assignment In your text box: “What techniques do you use to motivate yourself PERSONALLY?”
MOTIVATION- IDEA SHARING Inyour text box: “What techniques do you use to motivate others?”
MOMENTUM - DEFINED“The positive or negative change in cognition, affect, physiology, and behavior caused by an event or series of events that affects either the perceptions of the competitors or, perhaps, the quality of performance and the outcome of the competition.”
MOMENTUM – POSITIVE VS. NEGATIVE Positive momentum is associated with periods of competition, such as a winning streak, things seem to „go right‟ for the competitors. In contrast, negative momentum is associated with periods, such as a losing streak, when everything seems to „go wrong‟.
SHIFT IN MOMENTUM – A RECENT EXAMPLE Momentum often shifts over the course of a game, competition, tournament, project or activity. As we saw in the recent Super Bowl, momentum can swing from team to team. Both teams had a period of momentum when things just went right. Momentum builds as confidence builds. Think of the San Francisco Giants and their improbable comebacks in the playoffs last year. Every player on the field contributed to the growing confidence in the team- maybe a play or a pitch and those plays or pitches continued to build into a win, then another.
NEGATIVE MOMENTUM- IDEA SHARING Answer in your text box: Knowing how psychological momentum can be, what types of things create NEGATIVE momentum in teams?
POSITIVE MOMENTUM- IDEA SHARING Answer in your text box: Knowing how psychological momentum can be, what types of things create POSITIVE momentum in teams?
PRIORITIZE YOUR MOMENTUM BUILDERS On your handout… Last month‟s Make and Take Webinar introduced the A Prioritization Pyramid. Based on the ideas generated in the last activity -- What Positive Momentum Builders will you place on TOP of your Prioritization Pyramid? B Questions to consider? What NEEDS to get done? What NEEDS to get done first? What NEEDS to get done NOW? What activities have gotten “stalled” or “stuck?” (Need a kick in the pants) C
PRIORITIZE MOTIVATORS AND ENERGIZERS On your handout…• We‟ve brainstormed lots of energizers and motivators today! You also listed some on your Pre-Webinar Assignment (#2). A• Taking all these ideas into consideration, which motivators/energizers are high priority?• Add to your pyramid and apply a couple of energizers and motivators to the Prioritization Pyramid introduced during last month’s Make and B Take Webinar.a. Personal a. Professional a. What does your Energizers/Motivators Energizers/Motivators agency do to As a “Team Leader” how motivate? do YOU motivate others?) C
YOUR CHALLENGE – SCHEDULE ENERGIZERSON YOUR HANDOUT… It‟s important to plan and Remember schedule regular energizers They can be fun and motivators. They can be brain teasers/joke of the day Use your handout They can be a person/activity of the week to schedule frequency Celebrate odd holidays such as “National Puzzle daily Day” or “National Tell a Fairy Tale Day.” weekly Start a debate for fun‟s sake: monthly Is Cheesecake a cake or a pie? quarterly Paper or plastic? Yearly Turn a “what if” into a “why not?”
YOUR CHALLENGE – TAKE STEPS Take steps to build momentum. How do you eat an elephant? One bite at a time. Recognize achievements along the way to the larger goal. Look at ways to build confidence in your team- little things that are easy to achieve Look for opportunities to “get the ball” to someone new on the team. Build on the strengths of your individual team members and once those strengths are mega strong, mix in a weakness but tie it to the strength. Do pieces of all of this and you‟ve got a high performing team!
LEARNING OUTCOMES REVIEWED You should now be able to: Implement easy & fun motivation strategies Understand and address key generational changes when it comes to motivation Bring a fresh, high energy approach to engaging your staff Sustain momentum from project to project in your staff
REVIEW Please type in the text box the most valuable thing you learned today.
COMMITMENT TO ACTION Please type into the text box… ONE energizer, motivator or momentum builder you will implement with your team in the next month.
SEE YOU NEXT MONTH! Make and Take Marketing Plan Jodi Rudick, ADvisors Marketing GroupGet ready to brainstorm and create a ready-to use marketing plan!
HOW TO CONTACT CHRIS… Chris Chamberlain, Assistant Professor Department of Hospitality, Recreation & Tourism California State University, East Bay 510-885-2010 Chris.Chamberlain@csueastbay.edu Chris Chamberlain Leading Edge Training & Development 925-570-9854 firstname.lastname@example.org