Approach Reporting Like Never Before: The Ultimate Guide to Report Types, Evan Ponter

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Approach Reporting Like Never Before:
The Ultimate Guide to Report Types
Evan Ponter
#CD22
One Custom Report Type per Object
Accounts
Opportunities
Contacts
#CD22
Out-of-the-Box Report Types
#CD22
Lots of Report Types to Choose From
#CD22
Frustrations with Reports
“The same record shows up
multiple times”
☹️
“How can I include fields
from X object?”
😣
“I’m not seeing all of the
records I wanted to see”
😡
#CD22
1. FILTERS
2. FILTERS
3. FILTERS
4. FILTERS
5. FILTERS
→ Report Type
→ Role/Ownership
→ Timeframe
→ Field Filters
→ Cross Filters
#CD22
Understanding How They Work
Custom Report Types
#CD22
What happens when you choose a primary object and start relating child
objects?
Dissecting Custom Report Types
Allows you to move down the data
architecture hierarchy
4 Object Limit
Each row represents a filtered list of
records for the object at the bottom of
the hierarchy
Records with blank lookup fields are
filtered out
Only handles a very specific reporting
scenario
Accounts
Contacts
Contracts
Opportunities
Price Book
Campaigns
Account
Owners
Contact
Creator
Start at the bottom
Climb up the data architecture hierarchy
#CD22
Look at all the objects we have access to
Move Up the Data Architecture Hierarchy
Contact
Creator
Contact
Owners
Contract
Owners
Accounts
Contacts
Contracts
Opportunities
Price Books
Campaigns
Account
Owners
Parent
Campaigns
Owner’s
Manager
#CD22
Contact
Creator
Contact
Owners
Contract
Owners
Accounts
Contacts
Contracts
Opportunities
Price Books
Campaigns
Account
Owners
Parent
Campaigns
Owner’s
Manager
Deluxe Report Type
#CD22
● Step 1: Choose a primary object
Creating a “Deluxe” report type
#CD22
● Step 2: Don’t define any object relationships
Creating a “Deluxe” report type
#CD22
● Step 3: Edit the layout to add fields from related objects
Creating a “Deluxe” report type
#CD22
Debuted in Winter ’21
Adds the field to any custom
report type layout that specifies
the object in the Object
Relationships
New fields on the primary
object of a Deluxe Report Type
can be added automatically
using this feature
Maintaining “Deluxe Report Types”
#CD22
New in Summer ’22 – hide report types in Lightning Experience
Simplify the Menu
#CD22
New in Summer ’22 – see all hidden report types in Lightning Experience
Simplify the Menu
Approach Reporting Like Never Before: The Ultimate Guide to Report Types, Evan Ponter
#CD22
Easily Find All Deluxe Report Types
● Thanks to the naming convention
#CD22
“What kind of records do you want to see?”
#CD22
Choosing the right granularity
Opportunity
Account
Contact
Contract
Account
Account
Contact
Contact
Contact
Contact
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Contract
Contract
Contract
Contract
Contract
#CD22
Accounts (Deluxe)
Choosing the right granularity
Opportunity
Account
Contact
Contract
Account
Account
Contact
Contact
Contact
Contact
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Contract
Contract
Contract
Contract
Contract
#CD22
Contacts (Deluxe)
Choosing the right granularity
Opportunity
Account
Contact
Contract
Account
Account
Contact
Contact
Contact
Contact
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Contract
Contract
Contract
Contract
Contract
#CD22
Contracts (Deluxe)
Choosing the right granularity
Opportunity
Account
Contact
Contract
Account
Account
Contact
Contact
Contact
Contact
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Contract
Contract
Contract
Contract
Contract
#CD22
Opportunities (Deluxe)
Choosing the right granularity
Opportunity
Account
Contact
Contract
Account
Account
Contact
Contact
Contact
Contact
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Opportunity
Contract
Contract
Contract
Contract
Contract
#CD22
Encourage Users to Select
Deluxe Report Types
#CD22
#DeluxeReportType
Share your stories on Twitter
@RealEvanPonter
Thank you! #CD22
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Approach Reporting Like Never Before: The Ultimate Guide to Report Types, Evan Ponter

Editor's Notes

  1. https://evanponter-dev-ed.lightning.force.com/lightning/setup/CustomReportTypes/home https://evanponter-dev-ed.lightning.force.com/lightning/r/Report/00O3m000009N2hMEAS/edit https://evanponter-dev-ed.lightning.force.com/lightning/r/Report/00O3m000009N2hWEAS/edit https://evanponter-dev-ed.lightning.force.com/lightning/r/Report/00O3m000009N2hbEAC/edit Every row represents an Opportunity record. Includes fields from the following objects: Contract, Contact, Account, Campaign, Price Book, Contact Creator, Account Owner, Contact Owner, and Contract Owner
  2. Start at the bottom. That object’s records are already being represented by rows in your results – make it your primary object. Do this for each object in your org and you’ll have incredible flexibility. When I realized this, it changed my entire approach to reporting