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How to run a customer journey workshop


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Get a head start in the practice of customer journey mapping. Here is a guide for a simple customer journey mapping workshop to get you and your team started. All instructions are included. 

The workshop will guide you through 
- How to create the setting for a customer journey workshop 
- How to prepare the team 
- Step- by- step guide for running the customer journey workshop 
- Final tips on making the most out of your customer journey mapping exercise 

Happy mapping! 

For more info go to

Published in: Design
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How to run a customer journey workshop

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