Experiments in social learning

Ben Betts, EngD.
Profitability & HT2
@bbetts
Work & learning are changing
How many people here deal in solutions?
Increasingly, work is learning

See Harold Jarche’s Blog for more: http://www.jarche.com
Solutions require creativity…
Think of Archimedes,
making a connection…
If your organization relies on
solutions…
Then enabling people to make
‘connections’ is what you do.
Connections come from many
places
Peers

SMEs

Content
Developing ‘connections’
is a social learning process…
Trigger
Level 1

Explore
Level 2

Integrate
Level 3

Resolve
Level ...
What is our role in this?
“

The learning professional’s role shifts to identifying
short pieces of content that will be a...
This means less time & cost
If content is just the trigger, we don’t need to focus all our
energies on making new.

We can...
Sounds great
But…
If no-one does it, how will any of the benefits emerge?
Back to motivational basics…
In order to promote participation in social learning, three
basic requirements for individual...
Games often do this…
I studied the potential for ‘gamification’
to increase participation in social
learning
Gamification?
“ The application of game-like dynamics
to non-game environments

”
Foursquare ‘Mayor’ badge; an over-used, ...
What might that look like?
Here’s one I made earlier…
Does it work?
• Increases Participation in Social Learning
• Points Correlate with Outcomes
• Highlights ‘Unengaged’ Learn...
This isn’t surprising
Social learning, primarily in the guise of tutoring, has always
been known to be more effective than...
Gamify everything!
Maybe don’t…
3000+ comments and

Level 1+
22%

contributions; how many

really added to the
learning environment?
Not at
L...
There’s a sweet spot
Human

vs.

Levels
3&4
35%

Gamification
Levels
3&4
36%

Levels
1&2
64%

Levels
1&2
65%

Kanuka (2007)

Betts et al. (2013...
Three takeaways…
1. Social learning can be effective in generating learning
experiences that deliver value back to the org...
Thank you, questions?

Ben Betts, EngD.
Profitability & HT2
@bbetts
ben@ht2.co.uk
Experiments in Social Learning for organizations
Experiments in Social Learning for organizations
Experiments in Social Learning for organizations
Experiments in Social Learning for organizations
Experiments in Social Learning for organizations
Experiments in Social Learning for organizations
Experiments in Social Learning for organizations
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Experiments in Social Learning for organizations

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Social Learning represents a fantastic opportunity for organizational learning departments to break out of the compliance niche and start facilitating transformational online learning experiences.

This presentation will talk through the advantages of taking a more social approach and describe a new methodology and platform for facilitating social learning.

This presentation was delivered at the Chicagoland ELE Fall Conference, 2013.

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  • Principles are generic, solutions are context specific.
  • Eureka moments are incredibly rare. Usually, you have to work at it.
  • Experiments in Social Learning for organizations

    1. 1. Experiments in social learning Ben Betts, EngD. Profitability & HT2 @bbetts
    2. 2. Work & learning are changing How many people here deal in solutions?
    3. 3. Increasingly, work is learning See Harold Jarche’s Blog for more: http://www.jarche.com
    4. 4. Solutions require creativity… Think of Archimedes, making a connection…
    5. 5. If your organization relies on solutions… Then enabling people to make ‘connections’ is what you do.
    6. 6. Connections come from many places Peers SMEs Content
    7. 7. Developing ‘connections’ is a social learning process… Trigger Level 1 Explore Level 2 Integrate Level 3 Resolve Level 4 Garrison et al. (2001) ‘Cognitive Presence’
    8. 8. What is our role in this? “ The learning professional’s role shifts to identifying short pieces of content that will be a catalyst for learning and establishing the ‘baseline of content’ Bob Baker, former Chief Learning Officer, Central Intelligence Agency ”
    9. 9. This means less time & cost If content is just the trigger, we don’t need to focus all our energies on making new. We can re-use existing, curate from the web and make simple, quick insights internally. We’ll rely on social learning to develop the ideas further…
    10. 10. Sounds great But… If no-one does it, how will any of the benefits emerge?
    11. 11. Back to motivational basics… In order to promote participation in social learning, three basic requirements for individuals emerge: 1. Autonomy 2. Competence 3. Relatedness Deci et al. (1991) ‘Motivation and Education: The Self-Determination Perspective’.
    12. 12. Games often do this… I studied the potential for ‘gamification’ to increase participation in social learning
    13. 13. Gamification? “ The application of game-like dynamics to non-game environments ” Foursquare ‘Mayor’ badge; an over-used, but relevant example…
    14. 14. What might that look like? Here’s one I made earlier…
    15. 15. Does it work? • Increases Participation in Social Learning • Points Correlate with Outcomes • Highlights ‘Unengaged’ Learners • In one example, the whole class average is 10% above the norm.
    16. 16. This isn’t surprising Social learning, primarily in the guise of tutoring, has always been known to be more effective than teaching a group in the classroom. See Bloom: The Two Sigma Problem for more. Bloom (1980) ‘The Two Sigma Problem: The search for methods of group instruction as effective as one-to-one tutoring’.
    17. 17. Gamify everything!
    18. 18. Maybe don’t… 3000+ comments and Level 1+ 22% contributions; how many really added to the learning environment? Not at Level 1 78%
    19. 19. There’s a sweet spot
    20. 20. Human vs. Levels 3&4 35% Gamification Levels 3&4 36% Levels 1&2 64% Levels 1&2 65% Kanuka (2007) Betts et al. (2013)
    21. 21. Three takeaways… 1. Social learning can be effective in generating learning experiences that deliver value back to the organization. 2. Move fast; you don’t need to create the perfect piece of content, just spark a connection. 3. Try gamification to promote participation, with a hint of caution…
    22. 22. Thank you, questions? Ben Betts, EngD. Profitability & HT2 @bbetts ben@ht2.co.uk

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