A B O UT U S   CRUZEIRO SAFARIS IS REGISTERED & INCOPORATED IN THE   REPUBLIC OF KENYA, UNDER THE COMPANIES ACT (CAP.486) ...
OUR SERVICESCITY TOURS-SIGHT SEEINGSAFARI PACKAGES – Kenya, Uganda &Tanzania (FLYING & ROAD)HOTEL ACCOMMODATIONMEETINGS/IN...
CITY TOURS – SIGHT SEEING A collection of short tours for people who do not have so much time to spare but yet are in need...
SAFARI PACKAGES                                - BY ROAD                                      Safari Ndovu by Road (6 days...
SAFARI PACKAGES                - B Y A I R - PLEASE REQUEST FOR CURRENT RATESSweetwaters Tented                Mara Serena...
D AY EXCURSIONS FROM MAASAI MARA                                                                                      Pric...
UGANDA – GORILLA TRACKINGDay 1:Arrive Entebbe and drive to Kampala – 45 minutes. Check in at yourhotel for dinner and over...
SA FARI IN TANZANIA                                                                                                       ...
HOTEL ACCOMMODATION        Categories for Accommodation include: 2-5star hotels and lodges, Guest houses, Villas, Private ...
H O T E L A C C OM M O D A T I O N      - CONT….                                                                          ...
When your corporate enterprise is planning to organize conference, seminar, staff incentive program or participate in an e...
VERY IMPORTANT PERSONS (VIP) SERVICESA) In AirportsOur VIP services start from the exit of the aircraft at Jomo Kenyatta I...
T R A N S PO R T                    Transport is mostly incorporated into the                    packages that we offer to...
AIR TICKETSWe provide air tickets to and from all major destinations. We deliver the tickets via email.We are aware that m...
C O R P O RA T E S O C I A L R E S P O N S I B I L I T YThe Pride of every company is to achieve in and out of the organiz...
TERMS AND CONDITIONS     1 .   T h e R o le o f C r        u z e ir o S a fa r is :It is           im p o rta n t th a t y...
TERMS AND CONDITIONS CONTINUED5 . C h a n g e s:                                                                a c c e p ...
TERM AND CONDITIONS CONTINUED1 0 . R is k a n d L ia b ility :                                                 s u c h a c...
MUMIAS SOUTH ROAD, BURUBURU SHOPPING CENTRE, VISIONS PLACE, 2ND FLOOR.           TELEPHONE: +254(0)20-7789196 FAX: +254(0)...
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Tours and travel company in Kenya, also providing hotel accommodation, airport transfers and

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Cruzeirosafaris.brochure

  1. 1. A B O UT U S CRUZEIRO SAFARIS IS REGISTERED & INCOPORATED IN THE REPUBLIC OF KENYA, UNDER THE COMPANIES ACT (CAP.486) SINCE SEPTEMBER,2004.Our Mission:To be the leading tour and safari operator both in quality, serenity andconservation through self and partnering with our customers to develop thegreen areas in Kenya and protect our diversified cultures.Our Vision:To inspire people both locally and internationally in exploring our country(Kenya and the world) and experience first hand the environment andwildlife so that they may have good intents to preserve them for futuregenerations this will increase revenue and value for investment to ourshareholders.Our Main Aim:To Provide, equip and educate our clients with first hand information andknowledge of tourism products concurrently with quality services that areeffective, efficient and reliable, thus promoting the face of tourism status toKenyan Citizens and the World citizens which eventually leads to growth ofthe social economic status of the company, the staff, suppliers and thecommunity.Brand Identity:The company logo bear a broad C with a Star in the middle C -is the capitalof Cruzeiro and the Compass star – envisions the world.Licence:Ministry of Tourism class A(14),C(3) and B(4) only of the first schedule:Tour Operator, Professional Safari Photographers, Offering Camps andcamping equipment for hire and Hotel Booking office and Travel Agent .Membership:Kenya Association of Tour Operators (KATO) since 2009.Resource Site:Www.cruzeiro-safaris.comContacts:Tel:+254(0) 20-7789196 Fax: +254(0) 20-7786382Mobiles: +254722370833 / +254710729021 / +254710230632Address: P.O. Box 5355-00200 Nairobi, Kenya.Location:We are located on Mumias South Road, Buruburu Shopping Centre,Visions Place, 2nd floor
  2. 2. OUR SERVICESCITY TOURS-SIGHT SEEINGSAFARI PACKAGES – Kenya, Uganda &Tanzania (FLYING & ROAD)HOTEL ACCOMMODATIONMEETINGS/INCENTIVES/CONFERENCES &EXHIBITIONS (MICE)VERY IMPORTANT PERSONS (VIP SERVICES)TRANSPORT & AIRPORT TRANSFERSAIR TICKETS - ALL MAJOR AIRLINESCORPORATE SOCIAL RESPONSIBILITY (CSR)
  3. 3. CITY TOURS – SIGHT SEEING A collection of short tours for people who do not have so much time to spare but yet are in need to experience the best that Cities and Town in Kenya have to Offer. Some of these tours are scheduled for the evenings thus enabling you to attend to them without interfering with your day time programme. Nairobi Being the major City where most of these tours are scheduled to take place. Nairobi is the capital city of Kenya and is 160 Kms (100 miles) from the equator. The name "Nairobi" comes from the Maasai phrase Enkare Nyirobi, which translates to "the place of cool waters". However, it is popularly known as the "Green City in the Sun" .Its principle landmark buildings, museum, game parks, hotels and resorts are a must see when you visit the city. CZ 01- Nairobi City Tour/ National MuseumDaily / 3 hrs / CZ 65 - Carnivore (Lunch or Dinner) Daily / 1230hrs & 1900hrs 1400hrs Dinner or lunch at the Carnivore Restaurant. Famous for its Tour the principal landmarks, the Parliament buildings, succulent steaks, Barbecue dishes and huge variety of game City market, National museum and snake park meat. The Carnivore has almost now become one of Nairobis "must" and as much a tourist attraction as the National Museum! A 20-minute taxi ride from Nairobis city centre, the CZ 02-Karen Blixen/Giraffe Centre and Craft Carnivore Based on the Brazilian concept of an open coal fire, CentreDaily / 3 hrs / 1000hrs the focal point of the main restaurant, an enormous variety of Tour the Karen Blixen museum, The giraffe Centre meat, is roasted on huge metal spears and then carved at the and any craft centre within the environs of Karen. tables on to piping hot plates. Fresh salads, unusual side dishes and assorted tasty sauces accompany beef, pork, lamb, goat, sausages, quail, chicken, gazelle, hartebeeste, CZ 03 - Nairobi National Park Daily / 5 hrs / 0630hrs zebra, wildebeeste, and occasionally crocodile . If you have Nairobi National ParkNairobi National Park lies 10 kms (6 any room left after all these unlimited servings, a variety of miles) from the heart of the capital. It was established in puddings are on offer before mugfuls of Kenya coffee herald at 1946, 114 kms (44 sq miles) of pristine savanna with a the end of the meal. large stock of migratory game and lies between the Nairobi-Mombasa railway and the garden suburb of Langata. It is open on its south-east perimeter and here the Kitengela Conservation Area allows a corridor for the CZ 07 - Nairobi National Park / Carnivore / Bomas Of Kenya natural migration of the game which takes place with the Daily / 0630hrs / Full day seasonal rains. A great combination for people who have very short time in Nairobi. CZ 04 - Bomas Of Kenya Daily / 4 hrs / 1400hrs Entertainment by various cultural dancers and later and an orientation of various tribes of Kenya at the grounds of the Bomas of Kenya. SAFARI CAT SHOW & DINNER 1800hrs/ Wednesday & Friday and Saturday Enjoy the safari cat show and dinner at one sitting theCZ 06 - Lake Nakuru Express Daily / 0730hrs / Full day African Rhythms are something to listen and enjoy – youEnjoy a variety of Kenyas birdlife on the beautiful lakes of the Rift will never have exhausted the rhythms of Africa.Valley, where animals graze on the shoreline. Flamingo PAXTU TOUR – GUIDES & SCOUTSconcentrations vary according to season. Visit the Resting place for both Lord Robert Baden PowellLake Nakuru a shallow and alkaline lake on the bed of the Great Rift and Olave Baden Powell with lunch at Nyeri and visitValley has earned its fame as the home of the greatest bird spectacle PAXTU as well. Must have full uniform.in the world - a myriad of often more than a million pink flamingos CZ 08 - Mrs Mitchells Tea Farm Daily 1000hrs / Half daywhich seasonally use its waters to feed on the abundant algae which Situated at 7,200 ft in a truly magnificent garden with viewsthrives in its shallow warm waters. It lies 160 kms (100 miles) from to the Ngong Hills and Kilimanjaro, Kiambethu farm is theNairobi by road. home of Mr & Mrs L. Mitchell.
  4. 4. SAFARI PACKAGES - BY ROAD Safari Ndovu by Road (6 days) (Ndovu is swahili word for Elephant)CZ 09-(2days) The Aberdares stay at either Treetops Day 1or The Ark Daily/ 0900hrs / I Night / 2 Days Depart for Amboseli National Park arriving inDay 1 - Drive north to your base hotel in the Aberdare s time for Lunch. Embark on an afternoonin time for lunch. Transfer to the Ark or Treetops for game viewing drive returning to the lodge forafternoon and night game viewing not driving. (LD). dinner and overnightDay 2 - After breakfast return to Nairobi arriving at Overnight: Oltukai Lodge or Amboseliaround midday. (B). Serena Safari LodgeThere are only 2 lodges in the park Day 21. The Ark Early morning wake up call.2. The Treetopseach has a unique history but you can only be there to Early morning game viewing drive returningunearth the secret behind each one of them to lodge / camp for full breakfast. Relax atA 4x4 wheel drive is defintely required for game the camp / lodge. Lunch. Afternoon gameviewing in the Aberdares National Park. Besure to viewing drive returning to the lodge / campcarry warm clothing as sometimes its get very cold for dinner and overnight.during the night. Overnight: Oltukai Lodge or Amboseli Serena Safari lodgeCZ 12- (04 Days) Lake Nakuru Park / Maasai Mara Day 3Reserve Breakfast- Later, depart for Lake Nakuru viaDaily / 0900hrs / 3 nights / 4 Days - can also depart at either the Carnivore or Laico for lunch1400hrs arriving in time for afternoon game drive atDay 1 - Drive to Lake Nakuru National Park. Game Lake Nakuru National park. later proceed toviewing drive around the Park, Lunch at the lodge. SAFARI HOLIDAY TO KENYA SPECIFICALLY DESIGNED FOR GROUP the lodge for overnight. One of the greatestAfternoon game viewing drive returning to your lodge orthronological site on the face of the earth .for dinner and overnight. (LD). DAY 1: Arrive in the morning and drive to treetops in the Aberdare National Park DAY 2: Drive to Lake Nakuru national park overnight at the Lake Nakuru Lodge or Overnight: Lake Nakuru LodgeDay 2 -Drive across the floor of the Rift Valley and theLoita Plains to the Maasai Mara National Reserve Sarova Lion Hill Lodge DAY 3: Depart to the Maasai Mara national reserve overnight stay at Mara Sarova Day 4arriving in time for lunch. Afternoon game viewings Breakfast- Enroute game drive out of thedrive returning to your lodge / tented camp for dinner Tented camp. DAY 4: Full day in the Maasai Mara national reserve with morning and afternoon game park and depart for Maasai Mara arriving inand overnight. (BLD). time for lunch. Afternoon game viewing driveDay 3 - Full day in the Maasai Mara with early viewing drives overnight at the Mara Sarova Tented camp DAY 5: Depart for Nairobi overnight stay at the Panafric Hotel returning to the lodge for dinner andmorning and afternoon game viewing drives. (BLD). overnight.Day 4 -After breakfast return to Nairobi arriving at DAY 6: Day spent visiting places of interest and lunch at the famous Carnivore restaurant, later transfer to the airport for your onward flight or your hotel . Overnight: Keekorok lodge or Sarova Maraaround midday. (B). Tented Camp DEPARTURES:***NB: Accommodation is in Upmarket lodges for 5. **************************************************************************** 6. April 16th - 21st, 2011; Per person USD999; Single room USD999 Day 5above prices. Early morning wake up call. Early morning 7. May 15th - 20th, 2011; Per person USD999; Single room USD999 8. June 12th - 17th,2011; Per person USD999; Single room USD999 game viewing drive returning to lodge / campPlease note there are other numerous lodges for full breakfast. Embark on a full day gameavailable for accommodation in the Maasai Mara and 9. ****************************************************************************************** 10. July 10th - 15th, 2011; Per person USD1399; Single room USD1699 drive returning to the lodge in the evening forit all depends on your taste of quality service and overnight.spending power. In addition there are other private 11. August 10th - 15th, 2011; Per person USD1399; Single room USD1699 12. September 18th - 23rd, 2011; Per person USD1399; Single room USD1699 Overnight: Keekorok Lodge or Sarova Maracamps that can cost twice the price of the above. All Tented Campin all do let us know your budget and we shall 13. October 02nd - 07th, 2011; Per person USD1399; Single room USD1699endevour to give you the best price. 14. ******************************************************************************************* 15. November 13th - 18th, 2011; Per person USD999; Single room USD999 Day 6 16. December 12th - 17th, 2011; Per person USD999; Single room USD999 Breakfast- Later depart for Nairobi arriving at please quote code: PROMOGROUP, so that we can apply the rates for this tour. around midday. Children are charged 50% of the adult rate.
  5. 5. SAFARI PACKAGES - B Y A I R - PLEASE REQUEST FOR CURRENT RATESSweetwaters Tented Mara Serena Safari LodgeCamp (Mount Kenya (Maasai Mara National Packages include: Full boardRegion) Reserve) accommodation, Return flights fromNon Residents Non- Residents Nairobi, Local Departure Taxes, Airstrip Transfers, 2 game drives per2 Nights Package: US$ 720 2 Nights Package: US$ 820 day. (Option of night time game driveExtra night: US$ 280 Extra Night: US$ 320 at Sweetwaters in lieu of a game1 Night Package: USD$ 620 1 Night Package: US$ 650 drive). Hippo Pool Breakfast at Mara and Bush Barbecue at Amboseli.East Africa Residents East Africa Residents:2 Nights Package: Kshs.47,500 2 Nights Package: Kshs.49,500Extra night: Kshs.14,500 Extra night: Kshs.14,5001 Night Package: Kshs.33,00 1 Night Package Kshs.36,500Amboseli Serena Lodge Kilaguni Serena Lodge (Tsavo(Amboseli National Park) West National Park)Non- Residents Non- Residents2 Nights Package: US$ 730 2 Nights Package: US$ 730Extra night: US$ 280 Extra night: US$ 2801 Night Package: USD$ 620 1 Night Package: USD$ 620East Africa Residents East Africa Residents2 Nights Package: Kshs.48,500 2 Nights Package: Kshs.49,500Extra night: Kshs.14,500 Extra night: Kshs.14,5001 Night Package: Kshs.34,000 1 Night Package: Kshs.36,500SRS US$ 60 per person per day and East African Residents Kshs.2000 per day
  6. 6. D AY EXCURSIONS FROM MAASAI MARA Price range USD390 – USD485 The adventure begins just before dawn. Departure is from a perfect natural launch site behind Little Governors’ Camp, and flames from the hot air balloon burners light the darkness as the crews inflate their craft. The first, pink tongues of sunlight flicker across the skies as the hot air balloon fills, then rises. Suspended in a basket beneath the rainbow-coloured canopy, you’re off for a game-viewing adventure with an entirely different perspective. What amazes most first-time balloonists is the absolute stillness: the silence as you float above the plains, the forest and the rivers of the Masai Mara. Even if you’ve flown elsewhere, this is a unique experience. The flight lasts an hour or so, drifting wherever the air currents take you, and with ample opportunities for photography and video filming . Then your Kenyan Hot Air Balloon Safari finishes with a flourish. In the time honoured tradition of balloon flights the world over, you toast your return to earth with a champagne breakfast, cooked wherever you land. The Balloon Safari ends with some leisurely game viewing on the way back to Camp. It is a tradition of Governors’ that each passenger is presented with a certificate signed by the pilot to commemorate the flight .Price determined on seasonal basis but range from USD450-USD685 perpersonThe fishing in Lake Victoria is exciting, and both Nile Perch and Tilapiacan be caught.There are a number of fishing boats, which have been well equipped fortrawling for Nile Perch. The Nile Perch is the king of the lake’s fish. It cangrow to 1.8 metres (6 feet) long, and weigh 140 kilograms (300 pounds).Fish of 5 to 15 kilos are regularly caught, and are delicious eating.We have all of the necessary fishing tackle that you require, and our well-trained boatman will give you all the help that you need.In the shallows there are Tilapia, which can be caught either amongst thereeds from one of our boats, or off the jetty. Casting for Tilapia at sunset,with a glass of chilled white wine, is a pleasant way to spend an evening.Whilst you are fishing you can enjoy the bird -life resident along the lakeshore, the families of otters amongst the rocks and colourful Luo fishingvillages along the shore. You can then savour your freshly caught fish forlunch or dinner, prepared by our expert local chefs.
  7. 7. UGANDA – GORILLA TRACKINGDay 1:Arrive Entebbe and drive to Kampala – 45 minutes. Check in at yourhotel for dinner and overnight.Overnight: Hotel Africana ( Bed And Breakfast)Day 2:07:30hrs: After early breakfast, depart for Kisoro (Bwindi N.P) Brief stop at the Equatorline crossing for photos.14:00hrs: Lunch break at Kabale white Horse Inn.15:00hrs: Proceed to Kisoro and arrive in the evening – 18:00hrs. Dinner and overnightOvernight: Travelers Hotel – Kisoro.(full board)DAY FOR GORILLA TRACKINGDay 306:00hrs: Early morning wake up call. With packed lunch, depart after breakfast for yourgorilla tracking expedition – drive takes about an hour to the start of trekking.Return to your hotel at for dinner and overnight.Overnight: Travellers Hotel – Kisoro (full Board)Day 4:08:00hrs: After breakfast check out and start on your journey back to Kampala. Drive viaLake Bunyonyi crater lake for spectacular scenery.14:00hrs: Lunch break at Mbarara.15:00hrs: Proceed to Kampala.18:00hrs: Arrive Kampala in time for dinner and overnightOvernight : Hotel Africana (full board)Day 5:0630hrs: Breakfast.0730hrs: Transfer to Entebbe airport**please note local operator will advice on best pickup time5 day package that includes 1 full day Gorilla tracking plus permits, includes 2 nights ata Kampala hotel on bed and breakfast.Each of 2 people USD1722 and Each of 4 people USD1399 VALID UNTIL 23RD December , 2011
  8. 8. SA FARI IN TANZANIA Olduvai Gorge – archeological site LAKE MANYARA, SERENGETI NATIONAL PARK & NGORONGORO CRATER – 5 DAYS Ngorongoro Crater Day 01: Leave Arusha at 08:30 or 1400hrs drive to Lake Manyara National Park with picnic lunch,LAKE MANYARA, SERENGETI NATIONAL PARK & NGORONGORO game viewing in the park. Dinner and overnight at Lake Manyara HotelCRATER - 4 DAYS Day 02:Day 01: After breakfast, drive to Serengeti National Park with picnic lunch game drive en route.Leave Arusha at 08:30 or 1400hrs drive to Lake Manyara National Park with Dinner and overnight at Seronera Wildlife Lodge.picnic lunch, game viewing in the park. Dinner and overnight at Lake ManyaraHotel Day 03: After breakfast, morning and afternoon game drive in Serengeti National Park. All mealsDay 02: and overnight at Seronera Wildlife LodgeAfter breakfast, drive to Serengeti National Park with picnic lunch game drive enroute. Dinner and overnight at Seronera Wildlife Lodge Day 04: After breakfast, morning game drive in Serengeti National Park, after lunch proceed toDay 03: Ngorongoro via Olduvai Gorge (optional). Dinner and overnight at Ngorongoro WildlifeAfter breakfast, morning game drive in Serengeti National Park, after lunch Lodgeproceed to Ngorongoro via Olduvai Gorge. Dinner and overnight at NgorongoroWildlife Lodge Day 05: After breakfast, descend to the crater floor with picnic lunch for crater tour; late afternoonDay 04: drive back to ArushaAfter breakfast, descend to the crater floor with picnic lunch for crater tour; lateafternoon drive back to Arusha INCLUDED: Transport, all park entry fees, crater service fees, accommodation meals in the lodges asINCLUDED: per itinerary, service of English speaking driver guide and 1 litres of bottled mineral waterTransport, all park entry fees, crater service fees, accommodation meals in the per person per daylodges as per itinerary, service of English speaking driver guide and 1 litres ofbottled mineral water per person per day. NOT INCLUDED: Tipping and gratuities, all items of personal nature, Olduvai Gorge fees, non alcoholic beverages, visa fees and laundry services, medical insurance, domestic and international flights
  9. 9. HOTEL ACCOMMODATION Categories for Accommodation include: 2-5star hotels and lodges, Guest houses, Villas, Private ranches, Home stays located in parts of the country. Stan Hilton – le y–5 5* * Boulev ard – 4 Serena * - 5* Com fort – 2* 680 – 3* Pana f ric – 4 * Laico – 5*Pana ri – 5 * Stran d - 2* Mwe Tribe ig a Vil -5* la
  10. 10. H O T E L A C C OM M O D A T I O N - CONT…. bala a Kikam mbasa ombas each - olf - Mo ch - M nd B an ds B ea n Sa L odge G a Whites S un Leisure ombas ena B each- M Ser t coas Coral Key Resort - Malindi outh e– S ido Villag SentTurtle Bay – Watamu Kilili Baharini Resort - Malindi Travelers Beach Resort – Mombasa
  11. 11. When your corporate enterprise is planning to organize conference, seminar, staff incentive program or participate in an exhibition, we are the right people for the job. To get the right people for the right job forany M.I.C.E. event requires dedication and speed we are promising you a smooth program for your event in Kenya. We prepare 1 package that suits all your needs.MEETINGS; Venue Selection, Meet & Greet Service, Airport Transfers, Sightseeing & Activities, tele callsINCENTIVE; Destination Selection, Air Tickets, Transfers, Excursions & Team building Activities, Party PlanningCONFERENCES; Air Tickets, Transfers, Hotel Accommodations, Registration & Hospitality Desk, Conference Management, Excursions, Reception & Parties, video conferencingEVENTS: Venue Selection, Meet & Greet Service, Transfers, Receptions & PartiesNairobi alone has the capacity to accommodation over 4000 bed nights at a go with prior arrangements. Other people may be accommodated in hostels or home stays.Conference venues are in plenty from the small exclusive groups of about 10 people to over 8000 seater capacity of the Stadiums where for example the World social forum was held in 2007.Cruzeiro Safaris will honour their word to search and give you the best venue suited to your need, we will build the necessary stands for your exhibitions guest and manage the inflow and out flow of guest.
  12. 12. VERY IMPORTANT PERSONS (VIP) SERVICESA) In AirportsOur VIP services start from the exit of the aircraft at Jomo Kenyatta International Airport where these services are valid only. The VIP is guides through immigration to the baggage area and is directed to where thewaiting vehicle. During departure you are assisted from check in to the immigration until the exit gate. These services come at a premium fee of USD40 per person per service either exit or departureB) In TransportOur VIP can hire premium vehicle for transfers Mercedes s-class or Chrysler other vehicles available on minimum 2 day hire include Toyota prado, jaguar, VX land cruisers and range rover sports. Also available arehelicopter transfers.C) In Accommodation:Our VIP are mostly accommodated in 5 start hotels with preference to suites and presidential suites. Also available are private houses and ranches & lodges.D) In SafariOur VIP will travel to the most private camps for that exotic experience, they may prefer to use private charters or scheduled flights for air safaris or use the land cruisers for road safaris.E) In BeachOur VIP prefer to have the most simple structured beach resort that offer serene environment and the SPA and beauty centers Spa menu of treatments of one beach resort – PACKAGES AVAILABLE ON REQUEST. Our treatment range is as holistic as our concept. Choose from energizing ‘hot-stone’ massages in the style of the ancient Maya civilization, luxuriant nature- based body wraps, masques and ‘body glows’; or the latest state-of-the-art facial and body-perfecting regimes, from the respected house of ELEMIS, one of Europe’s premiere spa-specific brands. Spa Face: We offer a broad range of facials; choose from: For her: ‘Advanced Performance Anti-ageing Formula’, ‘Visible Brilliance’, ‘Pro-Collagen Marine’, ‘Oxygen Skin-Calm’, ‘SOS Purifying’, ‘Fruit Glow’ or ‘Lavender Repair’. For him: ‘Skin IQ’, ‘Urban Cleanse’ or ‘Advanced Anti-aging and Ultra De-tox’. All our facials include therapeutic hand, arm and scalp massages. The Ayurvedic Head Massage The ideal complement to a facial, why not try our ‘Ayurvedic Head Massage’, an ancient Indian therapy, which is especially designed to relieve tension in head, neck and shoulders; ideal of headaches, sinus congestion and eyestrain. Spa Rituals A combination of all our treatments, the ‘Spa Ritual’ is the ultimate in luxurious relaxation and intensive rejuvenation, comprising; client-tailored facial treatment, scalp massage, hand and foot renewal and your choice of massage. Spa Couples For those who want to enjoy the sybaritic sensuality of our holistic therapies simultaneously, we offer an exclusive double treatment room with its own private garden, shower and Jacuzzi. Honeymoon Spa Especially designed to sooth, relax and celebrate the beauty of togetherness, this unique treatment is a sublime combination of ‘Relax and Caress Body Massage’, ‘Exotic Fruit Body Glow’ ‘Gentle Body Brush’, ‘Hot Stone Therapy’, ‘Ayurvedic Head Massage’ and ‘Fruits of the Indian Ocean Body Wrap’. Ideal for before…or after the big day
  13. 13. T R A N S PO R T Transport is mostly incorporated into the packages that we offer to you. You may request for any of the below vehicles. The vehicles that we allow on your itinerary will depend on any of the following factors, number of people, terrain of the area, duration of travel, self drive or chauffer drive.
  14. 14. AIR TICKETSWe provide air tickets to and from all major destinations. We deliver the tickets via email.We are aware that most internet portals and travel agents offer this service, we integratethe flight cost into the safari packages. The choice lies entirely on your request.
  15. 15. C O R P O RA T E S O C I A L R E S P O N S I B I L I T YThe Pride of every company is to achieve in and out of the organization by changing the lives of its employees and the community. There isno harmony in one self with the absence of basic needs. Our responsibility is directed to employee, students and orphaned children. Ourultimate goal is to raise funds for a dental mobile clinic in the near future. Feeding program for the Orphaned Children at Kasarani. In almost every day there are horrifying news of how children have been abandoned. It is scaring to think of a mother giving birth and putting the young immature baby in a black polythene paper bag and throwing the indefinable baby into the dumping site. Several instance, we have had of a story where a dog rescued such a baby. While most of the babies may not be lucky the ones who get to the future baby home get hope from the caring mother of babies Mrs. Jane Mbogo her family and her helpers plus volunteers. Definitely we need to thank the volunteers world in enabling such people to volunteer to take care of the children. In addition, we offer mentoring program to 10 secondary school teenager girls by offering a 10 day mentoring program in Nyeri county. These girls are selected from children homes and vulnerable families. At least 70% have improved on school performance and in future we intend to fully sponsor them
  16. 16. TERMS AND CONDITIONS 1 . T h e R o le o f C r u z e ir o S a fa r is :It is im p o rta n t th a t y o u re a d o u r te rm s a n d W e re q u ire 3 5 % d e p o s it a t th e tim e o f b o o k in g a n d c o n d itio n s ,o n c e w e h a v e re c e iv e d y o u r th e re m a in d e r is d u e 3 0 d a y s b e fo re c o m m e n c e m e n t p a y m e n ts , its a s s u m e d th a t y o u h a v e re a d o f th e a rra n g e m e n ts . a n d u n d e rs to o d o u r te rm s a n d c o n d itio n s . If th e re s e rv a tio n is m a d e w ith in 4 5 d a y s o f d e p a rtu re th e w h o le a m o u n t m u s t b e p a id a t th eT h e ro le o f C ru z e iro S a fa ris is to M a n u fa c tu re tim e o f c o n firm a tio n .T o u rs a n d Itin e ra rie s to fit th e re q u ire m e n ts o fc u s to m e rs . O fte n w e m a y u s e re p u ta b le in d e p e n d e n t If p a y m e n t is n o t re c e iv e d w ith in th e a b o v e tim es u p p lie rs fo r th e p ro v is io n fo r s e le c te d s e rv ic e s . s c a le s , w e re s e rv e th e rig h t to tre a t y o u r b o o k in g a sS o m e tim e s w e w ill o w n s o m e o f th e fa c ilitie s h a v in g b e e n c a n c e lle d b y y o u , a n d a p p lyin c lu d e d in th e p a c k a g e . W h a te v e r th e c a s e , w e c a n c e lla tio n c h a rg e s a s s e t o u t in p a ra g ra p h 4 (a ).a c c e p t re s p o n s ib ility fo r th e p ro p e r p e rfo rm a n c e o fy o u r c o n tra c t w ith u s s u b je c t to th e fo llo w in g T h e re m a y b e v a ria tio n s to th is ite m a c c o rd in g tob o o k in g c o n d itio n s w h ic h a re th e b a s is o f th a t in d iv id u a l c irc u m s ta n c e s a n d th e c o u n tr y lo c a tio n .c o n tra c t.2 . P r ic e s: 4 . C a n c e lla tio n :P u b lis h e d p ric e s a re b a s e d o n c o s ts p re v a ilin g a t th e  B y y o u - s h o u ld y o u n e e d to c a n c e l, y o utim e o f p u b lic a tio n o f th is m a n u a l. T h e y a re s u b je c t m u s t n o tify u s in w ritin g .to c h a n g e a t a n y tim e b e fo re b o o k in g is m a d e . W e  C a n c e lla tio n s re c e iv e d b e tw e e n 4 5 a n d 2 1re s e rv e th e rig h t to in c re a s e o r d e c re a s e p u b lis h e d d a y s p rio r to d e p a rtu re w ill b e s u b je c t to ap ric e s a t a n y tim e b e fo re y o u r b o o k in g is m a d e . c a n c e lla tio n c h a rg e o f 2 0 % o f th e s e rv ic e s .Y o u w ill b e g iv e n th e c o rre c t c u rre n t p ric e a t th e  C a n c e lla tio n s re c e iv e d w ith in 2 0 - 5 d a y stim e o f b o o k in g . p rio r to d e p a rtu re w ill b e s u b je c t to a c a n c e lla tio n c h a rg e o f 5 0 % o f th e s e rv ic e sR a te s in c lu d e b u t a re n o t lim ite d to th e fo llo w in g  C a n c e lla tio n s re c e iv e d w ith in 4 d a y s o fs e rv ic e s s p e c ifie d in th e itin e ra r y . A c c o m m o d a tio n d e p a rtu re w ill b e s u b je c t to fo rfe itu re o f th ew ith m e a ls , to u rs , tra n s p o rt, d riv e r / g u id e , p a rk e n tire s e rv ic e s .e n tra n c e fe e s , p o rta g e a n d h o te l ta x e s a n d s e rv ic e  F lig h t c a n c e lla tio n s , re fu n d s ,ch arg es. c o m p e n s a tio n s , c h a n g e s o f tra v e l d a te s , e tc .w ill b e g o v e r n e d b y th e s p e c if ic a ir lin eR a te s e x c lu d e a irp o rt ta x e s , v is a s , b e v e ra g e s , te rm s a n d c o n d itio n s a n d a ll c h a rg e s s h a ll b ela u n d ry , te le p h o n e c a lls , s c h e d u le d flig h ts . b o rn e b y th e c lie n ts .G ra tu itie s a n d a ll o th e r e x p e n s e s o f p e rs o n a l n a tu re .  B y U s - A lth o u g h it ra re ly h a p p e n s a n d w e s h a ll d o o u r u tm o s t to a v o id d o in g s o , w eC ru z e iro S a fa ris re s e rv e s th e rig h t to s u rc h a rg e re s e rv e th e rig h t to c a n c e l a rra n g e m e n ts . Ifb o o k in g s c o n firm e d b u t n o t fu lly p a id fo r. th is s h o u ld h a p p e n , o th e r th a n d u e to d e fa u lt(E s p e c ia lly c o n c e rn s d u e to o il flu c tu a tio n p ric e s ). in p a y m e n t, w e w ill o ffe r th e c h o ic e o f a lte rn a tiv e a rra n g e m e n t (a n d p a y in g o rS u rc h a rg e s m a y b e p ro v id e d b y p a y in g in fu ll a t th e re c e iv in g a re fu n d in re s p e c t o f a n y p ric etim e o f b o o k in g c o n firm a tio n . P ric e s m a y v a r y fro m d iffe re n c e ) o r re c e iv in g a fu ll re fu n d o f a llth o s e p u b lis h e d o r o n w e b s ite b u t c u rre n t p ric e s w ill th e m o n ie s p a id . If w e a re fo rc e d to c u rta il ab e q u o te d a t th e tim e o f b o o k in g . to u r a fte r d e p a rtu re to c irc u m s ta n c e s a m o u n tin g to fo rc e m a je u re , w e re g re t w e3 . R e s e r v a tio n , P a y m e n ts a n d D e p o s its : c a n n o t m a k e a n y re fu n d s o r p a y a n y c o m p e n s a tio n o r b e re s p o n s ib le fo r a n y c o s tsA b in d in g c o n tra c t b e tw e e n y o u a n d C ru z e iro o r e x p e n s e s in c u rre d b y y o u a s a re s u lt.S a fa ris c o m e s in to e x is te n c e o n c e w e h a v e a c c e p te dy o u r b o o k in g b y is s u in g a n in v o ic e .
  17. 17. TERMS AND CONDITIONS CONTINUED5 . C h a n g e s: a c c e p t re s p o n s ib ility fo r a n y c o m p la in ts , w h ic h a re n o t n o tifie d e n tire ly in a c c o rd a n c e w ith th is c la u s e .W e re s e rv e th e rig h t to m a k e c h a n g e s to b ro c h u red e ta ils a n d h o lid a y a rra n g e m e n ts b o th b e fo re a n d 8 . D e la y s :a fte r y o u r b o o k in g s a re m a d e . M o s t c h a n g e s w ill b em in o r. If w e h a v e to m a k e s ig n ific a n t c h a n g e s , y o u N o a rra n g e m e n ts a re m a d e b y u s c o n c e rn in g th ew ill b e n o tifie d a t th e n e a re s t o p p o rtu n ity . In s u c h p ro v is io n o f In te rn a tio n a l flig h ts . T h e re fo re , a llc a s e s , y o u w ill h a v e th e o p tio n o f a c c e p tin g th e o u tw a rd s a n d h o m e b o u n d flig h ts s h o u ld b e re a d inc h a n g e s , o r b o o k in g a lte rn a tiv e a rra n g e m e n ts (a n d re a c tio n to th e s e rv ic e w h ic h w e h a v e b e e np a y in g o r re c e iv in g a re fu n d in re s p e c t o f a n y p ric e c o n tra c te d to p ro v id e d , a n d n o t a n y flig h t o r a n yd iffe re n c e ), o r c a n c e lin g y o u r h o lid a y a n d re c e iv in g o th e r a rra n g e m e n ts w h ic h m a y h a v e b e e n a d d e d o n .a n im m e d ia te a n d fu ll re fu n d o f a ll m o n ie s p a id . 9 . G e n e r a l I n fo r m a tio n :P le a s e n o te : O u r re s p o n s ib ility a n d o b lig a tio n sa p p ly to o n ly in re s p e c t o f th o s e s e rv ic e s , w h ic h w e  A c c o m m o d a tio n A c c o m m o d a tio n is b a s e da g re e to p ro v id e o n y o u r b e h a lf. N o lia b ility c a n b e m a in ly o n tw o p e rs o n s in tw in b e d d e d ro o m s /a c c e p te d fo r a n y s e rv ic e w h ic h y o u a rra n g e in c a b in s / te n ts w ith p riv a te b a th o r s h o w e rs w h e rec o n ju n c tio n o n y o u r o w n . B y w a y o f e x a m p le , n o a v a ila b le . W e c a n n o t g u a ra n te e s in g le ro o m s b u tlia b ility c a n b e a c c e p te d if fo r w h a te v e r re a s o n y o u in c a s e w h e re s in g le ro o m s u p p le m e n ts is p a id a n d its n o t p ro v id e d b y th e lo d g e / c a m p a na re n o t a t th e c o rre c t d e p a rtu re p o in t a t th e c o rre c t a p p ro p ria te re fu n d w ill b e m a d e to th e c lie n t.tim e a t th e b e g in n in g o f a n y to u r o r itin e ra r y a n d a s H o te ls / L o d g e s / C a m p s , w h e re m e n tio n e d , a rea re s u lt y o u m is s th is d e p a rtu re . n a m e d a s a n in d ic a tio n o f c a te g o ry a n d th e s u p p lie r m a y re s e rv e ro o m s a re s im ila r h o te ls / lo d g e s / c a m p s .6 . F o r c e M a je u r e :  A lte ra tio n to T o u rs :C ru z e iro S a fa ris re s e rv e th e" F o rc e M a je u re " m e a n s th o s e c irc u m s ta n c e s w h e re rig h t to c h a n g e a n y ro u te o r a rra n g e m e n ts s h o u ldth e p e rfo rm a n c e o f o u r c o n tra c t w ith y o u is c o n d itio n s n e c e s s ita te to o ffe r s u b s titu te s o fp re v e n te d o r a ffe c te d b y re a s o n o f w a r, th re a ts to e q u a l v a lu e , o r to c a n c e l th e o p e ra tio n o f a n yw a r, rio t, c iv il s trife , in d u s tria l d is p u te , te rro ris t s c h e d u le d to u r. T h e rig h ts is a ls o re s e rv e d toa c tiv ity , n a tu ra l o r n u c le a r d is a s te rs , fire , a d v e rs e d e c lin e to a c c e p t o r re ta in a n y p e rs o n a s a m e m b e r o f a n y to u r a t a n y tim e , in w h ic h e v e n tw e a th e r c o n d itio n s , g o v e rn m e n t a c tio n a n d a ll a n a d e q u a te e q u ita b le a m o u n t w ill b e re f u n d e d .s im ila r e v e n ts b e y o n d o u r c o n tro l.  V is a / H e a lth re q u ire m e n ts : W e d o n o t a c c e p tIn th e s e c irc u m s ta n c e s , w e w ill n o t b e lia b le to p a y lia b ility fo r c lie n ts w h o a re in a d e q u a te lya n y c o m p e n s a tio n o r o th e rw is e b e re s p o n s ib le fo r p re p a re d . Y o u a re a d v is e d to c h e c k th e lo c a l v is aa n y e x p e n s e s o r lo s s e s y o u m ig h t in c u r w h e re w e e n try re q u ire m e n ts fo r th e c o u n try to b e v is ite da re fo rc e d to c a n c e l, d e la y , c u rta il o r c h a n g e y o u r w ith th e a p p lic a b le c o n s u la te o r e m b a s s y . P le a s ea rra n g e m e n ts in a n y w a y o r w h e re th e p e rfo rm a n c e s e e k th e a d v ic e o f y o u r lo c a l h e a lth a u th o rityo r p ro m p t p e rfo rm a n c e o f o u r c o n tra c tu a l o b lig a tio n p rio r to y o u r d e p a rtu re .is p re v e n te d o r a ffe c te d .  T ra n s p o rta tio n :S a fa ri m in ib u s e s , s a fa ri c ru is e rs ,7 . C o m p la in ts : c a rs , fo u r w h e e ls d riv e s o r c o a c h e s w ill b e p ro v id e d a c c o rd in g to th e ro u te a n d th e n u m b e r o f p a rtic ip a n ts . T h e s u p p lie r re s e rv e s th e rig h t toW e h o p e y o u w ill n o t e n c o u n te r a n y p ro b le m s e m p lo y th e s e rv ic e o f s u b c o n tra c to rs . P le a s ed u rin g th e h o lid a y . H o w e v e r, s h o u ld o n e a ris e , n o te th a t in re s p e c t to s e a , ra il c a rrie rs a n d h o te lp le a s e im m e d ia te ly a d v ic e U S o f th e s e rv ic e in k e e p e rs , o u r a b ility is lim ite d a s if w e w e re th eq u e s tio n , a s m o s t p ro b le m s c a n b e re s o lv e d s tra ig h t c a rrie s / h o te l k e e p e rs w ith in th e a p p ro p ria tea w a y . In th e u n lik e ly e v e n t th a t y o u re m a in in te rn a tio n a l c o n v e n tio n s .d is s a tis fie d , p le a s e w rite to u s s e ttin g y o u y o u rc o m p la in t in d e ta il w ith in 3 0 d a y s o f th e e n d o f th eh o lid a y . C ru z e iro S a fa ris re g re t th a t th e y c a n n o t
  18. 18. TERM AND CONDITIONS CONTINUED1 0 . R is k a n d L ia b ility : s u c h a c tiv itie s w h ile y o u a re o n y o u r to u r, y o u a re , o f c o u rs e , fre e to d o s o . H o w e v e r, y o u m u s tA ll b o o k in g s a re a c c e p te d o n th e s p e c ific c o n d itio n u n d e rs ta n d th a t s u c h p a rtic ip a tio n w ill b e a t y o u rth a t C R U Z E IR O S A F A R IS a n d / o r o th e r o w n ris k a n d th a t C R U Z E IR O S A F A R IS C A Ns u b s id ia rie s , a ffilia te d c o m p a n ie s , in d e p e n d e n t A S S U M E N O R E S P O S IB IL IT Y F O R Y O U Rs u p p lie r w h o a re n o t a ffilia te s w ith C R U Z E IR O S A F E T Y .S A F A R IS in a n y w a y , a c t a s b o o k in g a g e n ts fo r th eo w n e rs , o u tfitte rs , o p e ra tio n s a n d c o n tra c to rs in a ll 1 1 . In su ra n ce:m a tte rs re la tin g to h o te l a c c o m m o d a tio n ,s ig h ts e e in g to u rs a n d tra n s p o rt w h e th e r b y a irc ra ft, A ll e x p e d itio n s in v o lv e a n e le m e n t o f p e rs o n a l ris k ,ra il, ro a d m o to r c o a c h , s h ip , b o a t o r a n y o th e r a n d a t tim e s c a n b e o f h a z a rd o u s n a tu re . E x p e d itio nm ean s. m e m b e rs m u s t a c c e p t th is ris k . T h e c o m p a n y is n o t lia b le fo r a n y lo s s , d a m a g e , in ju r y , e x p e n s e , d e la yA ll tic k e ts , e x c h a n g e o rd e rs o r v o u c h e rs is s u e d b y o f in c o n v e n ie n c e c a u s e d to y o u o r to y o u r b a g g a g eth o s e d e s c rib e d a b o v e a re s u b je c t to a n y a n d a ll a s re s u lt, w h e th e r d ire c tly o r in d ire c tly , o f a n yte rm s a n d c o n d itio n s u n d e r w h ic h s u c h m e a n s o f m a tte r o f w h a te v e r n a tu re w h ic h is o u ts id e o u rtra n s p o rta tio n , a c c o m m o d a tio n o r o th e r s e rv ic e s a re c o n tro l. A ll p a rtic ip a n ts a re a d v is e d to ta k e o u t a no ffe re d o r p ro v id e d , is s u a n c e a n d a c c e p ta n c e o f in s u ra n c e p o lic y to c o v e r p e rs o n a l a c c id e n ts a n dc o v e rin g v o u c h e rs , a n d tic k e ts s h a ll b e d e e m e d to m e d ic a l e x p e n s e s .b e c o n s e n t to th e fu rth e r c o n d itio n th a t n e ith e rC R U Z E IR O S A F A R IS , n o r th e ir s u b s id ia rie s , 1 2 . S e c u r ity :in d e p e n d e n t s u p p lie rs e tc , s h a ll b e c o m e lia b le o rre s p o n s ib le in a n y w a y in c o n n e c tio n w ith s u c h T h e u rb a n a re a s o f K e n y a a s d o o th e r p a rts o f th em e a n s o f tra n s p o rta tio n a c c o m m o d a tio n o r o th e r w o rld h a v e th e ir s h a re s o f c rim e . T h e ft is th es e rv ic e s o r fo r a n y lo s s , in ju ry , d a m a g e to y o u in c o m m o n e s t c rim e a n d s e n s ib le p re c a u tio n s a rere sp e c t o f a n y p e rso n o r p ro p e rty h o w so e v e r c a u se d n e c e s s a r y . L a rg e s u m s o f m o n e y o r tra v e le rso r a ris in g fro m a n y d e la y s in tra n s p o rta tio n o r c h e q u e s s h o u ld n o t b e c a rrie d a b o u t b u t le ft in y o u rc o n s e q u e n c e s th e re o f. h o te l s a fe d e p o s it.A t s o m e o f th e p la c e s y o u w ill v is it o n y o u r to u r, W a lk in g a lo n g d a rk s tre e ts in m a jo r to w n is a ris k .o p tio n a l a c tiv itie s fu rn is h e d b y o th e r in d e p e n d e n t G o ld c h a in s b u n g le s o r e a rrin g s a re s o m e tim e ss u p p lie rs w h o a re n o t a ffilia te d w ith C R U Z E IR O a ttra c tiv e to p e tty c rim in a ls in th e c ity .S A F A R IS , in a n y w a y w ill b e a v a ila b le . S o m e o fth e a c tiv itie s c a rr y w ith th e m v a rio u s in h e re n t ris k s , W h ile w ith in m a jo r c itie s , a lw a y s d ia l 9 9 9 , w h ic h isin c lu d in g th a t o f a tta c k b y w ild a n im a ls , w h ic h c a n fre e te le p h o n e lin e to s u m m o n th e p o lic e fo rc a u s e s e rio u s p e rs o n a l in ju ry . T h e s e a c tiv itie s , a re a s s is ta n c e . P re c a u tio n s m u s t b e ta k e n a g a in s t p e ttyb u t n o t n e c e s s a rily lim ite d to : c o n m e n w ith in c itie s w h o m a y re q u e s t s m a ll s u m s o f m o n e y fo r s a d re a s o n s , s u c h p e rs o n s s h o u ld b e  W a lk in g s a fa ris ig n o re d .  H o rs e b a c k rid in g  C a m e l S a fa ris C R U Z E IR O S A F A R IS d o es n o t acc ep t  H o t a ir b a llo o n trip s re s p o n s ib ility fo r p o s s ib le p rin tin g e rro r in a ll th e ir  L a k e V ic to ria e x p e d itio n s d o c u m e n ts .  M o u n ta in C lim b in g  B ic y c le tre k trip s  B u n g y J u m p in gY o u s h o u ld b e a w a re th a t, a lth o u g h p re c a u tio n s a reta k e n b y th e s u p p lie rs to g u a rd a g a in s t s u c hd a n g e rs, Y O U R S A F E T Y C A N N O T B EG U R A N T E E D . S h o u ld y o u s e le c t to p a rtic ip a te in
  19. 19. MUMIAS SOUTH ROAD, BURUBURU SHOPPING CENTRE, VISIONS PLACE, 2ND FLOOR. TELEPHONE: +254(0)20-7789196 FAX: +254(0) 20-7786382 MOBILE: +254(0)722-370833 / +254(0)710-729021/ +254(0)710-230632 Email: info@cruzeiro-safaris.com URL: www.cruzeiro-safaris.com P.O BOX 5355 – 00200 NAIROBI, KENYA

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