Session 1 – Destination and Product Development: Learn Best Practices from Around the World! James Duguid – Commercial Dir...
Saga - Classic Cruising Saga Sapphire – New for 2012 Gross Tonnage: 38,808  Passengers: 706 Saga Ruby Gross Tonnage: Passe...
Quest for Adventure Quest for Adventure sets sail in 2012 to new and exciting destinations across Central and North Americ...
Our discovery cruises take you to some of the world’s most extraordinary places
01 Sep  Reykjavik, Iceland   06 Sep  St John's, Newfoundland   08 Sep  L'Anse aux Meadows, Newfoundland   09 Sep  Red Bay,...
What motivates our customers to book a particular itinerary? <ul><li>Intriguing places… unusual destinations </li></ul><ul...
Operational Aspects <ul><li>Passenger Experience </li></ul><ul><ul><ul><li>Attractive berths close to main attractions </l...
 
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International Exploration Cruise Forum: Session 1 - James Duguid, Commercial Director/Business Development, Saga

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  • Lighthouse = St. Johns, Newfoundland
  • International Exploration Cruise Forum: Session 1 - James Duguid, Commercial Director/Business Development, Saga

    1. 1. Session 1 – Destination and Product Development: Learn Best Practices from Around the World! James Duguid – Commercial Director Saga Cruises
    2. 2. Saga - Classic Cruising Saga Sapphire – New for 2012 Gross Tonnage: 38,808 Passengers: 706 Saga Ruby Gross Tonnage: Passengers:
    3. 3. Quest for Adventure Quest for Adventure sets sail in 2012 to new and exciting destinations across Central and North America. Experience the jungles of Central America, taking in ancient Mayan ruins and exotic wildlife, or enjoy a touch of whale spotting as you cruise along Canada's coast. What's included Travel insurance A range of tailor made excursions All on-board gratuities Entertainment and activities Welcome cocktail party and Captain’s Dinner All meals onboard, including 24-hour room service UK mainland travel service to your departure airport
    4. 4. Our discovery cruises take you to some of the world’s most extraordinary places
    5. 5. 01 Sep Reykjavik, Iceland 06 Sep St John's, Newfoundland 08 Sep L'Anse aux Meadows, Newfoundland 09 Sep Red Bay, Labrador 10 Sep Woody Point, Newfoundland 11 Sep Corner Brook, Newfoundland 13 Sep Charlottetown, Prince Edward Island 14 Sep Pictou, Nova Scotia 15 Sep Sydney Nova Scotia 16 Sep Halifax, Nova Scotia 17 Sep Halifax Nova Scotia to UK
    6. 6. What motivates our customers to book a particular itinerary? <ul><li>Intriguing places… unusual destinations </li></ul><ul><li>Sometimes only accessible by sea! </li></ul><ul><li>Different - somewhere they haven’t been to before </li></ul><ul><li>The chance to explore fascinating cities, towns & villages </li></ul><ul><li>Exotic locations </li></ul><ul><li>Picturesque scenery </li></ul>
    7. 7. Operational Aspects <ul><li>Passenger Experience </li></ul><ul><ul><ul><li>Attractive berths close to main attractions </li></ul></ul></ul><ul><ul><ul><li>Passenger handling facilities ashore </li></ul></ul></ul><ul><ul><ul><li>Smooth immigration process </li></ul></ul></ul><ul><li>Berths available </li></ul><ul><ul><ul><li>Difficulties of tender operations – weather dependent and problem for less mobile passengers </li></ul></ul></ul><ul><ul><ul><li>Aids storing, watering, etc. </li></ul></ul></ul><ul><li>Services </li></ul><ul><ul><ul><li>Bunkers - specific requirements for older/smaller vessels </li></ul></ul></ul><ul><ul><ul><li>Stores – local supplies </li></ul></ul></ul><ul><li>Regulation </li></ul><ul><ul><ul><li>Keep within practical levels </li></ul></ul></ul><ul><li>Costs </li></ul><ul><ul><ul><li>Port costs, passenger taxes, light dues, tug costs, garbage costs, stevedoring, shore excursions, etc must be competitive within region </li></ul></ul></ul>

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