Billing
How it works
Lisa Hart
Director of Finance &
Operations
Annual Fee Invoice
Annual Fees(membership, CrossCheck)
Billed on January 1st for that year
Bills sent out December 15 of prior year

Payment ...
Deposit Invoice
Deposit Invoices
Billed QuarterlyMarch 30
June 30
September 30
December 31
To accommodate members
We hold back deposit bil...
Friendly
reminders
Sent automatically
15 days Before Due Date
On Due Date
15 Days Past Due Date
35 Days Past Due Date
Unpaid after 105
days
Consequences –
System Access Interruption
Dear Member,

As a courtesy, we want to remind you that your payment due date for INV-0
is 11/14/2013 If you have any conc...
Dear Member,
We hope you are enjoying your CrossRef service.
An invoice on your account is now x days past due. The invoic...
Dear Member,
As a courtesy, we want to remind you that CrossRef payment terms
are "Net 45 days". We are providing this not...
Credit Card Log-In
Credit Card Portal
Payment
Finance & Operations
Summary
2013 CrossRef Workshops Boot Camp: Billing Lisa Hart
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2013 CrossRef Workshops Boot Camp: Billing Lisa Hart

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2013 CrossRef Workshops Boot Camp: Billing presentation by Lisa Hart.

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2013 CrossRef Workshops Boot Camp: Billing Lisa Hart

  1. 1. Billing How it works Lisa Hart Director of Finance & Operations
  2. 2. Annual Fee Invoice
  3. 3. Annual Fees(membership, CrossCheck) Billed on January 1st for that year Bills sent out December 15 of prior year Payment terms net 45, due February 15th Memberships automatically renew unless you tell us otherwise
  4. 4. Deposit Invoice
  5. 5. Deposit Invoices Billed QuarterlyMarch 30 June 30 September 30 December 31 To accommodate members We hold back deposit billings until they reach $100 or until year end
  6. 6. Friendly reminders Sent automatically 15 days Before Due Date On Due Date 15 Days Past Due Date 35 Days Past Due Date
  7. 7. Unpaid after 105 days Consequences – System Access Interruption
  8. 8. Dear Member, As a courtesy, we want to remind you that your payment due date for INV-0 is 11/14/2013 If you have any concerns regarding your invoice, please contact our billing department via email at billing@crossref.org. CrossRef accepts payments in US dollars only. For your convenience we accept payments via credit card, Paypal, bank wire and checks. We only accept checks drawn on US banks. Please contact our billing department directly for further details. It is important to pay the invoices on time. Our policy is to disable access if we do not receive payment after 105 days If you have already submitted payment, then please disregard this reminder. If you are not the billing contact for this invoice, please forward this email accordingly and notify our billing department so we may update our records. Thank you, The CrossRef Billing Department
  9. 9. Dear Member, We hope you are enjoying your CrossRef service. An invoice on your account is now x days past due. The invoice is due on 08/14/2013. If there are errors on your invoices, please contact us so that we may resolve them. If your invoice is correct, please remit payment if you have not already done so. We would like to hear from you to resolve any issues on your account. Our policy is to disable access if we do not receive payment after 105 days. The invoice details are as follows: Invoice Number: INV-02 Amount Due: $5,830. Sincerely, The CrossRef Billing Department
  10. 10. Dear Member, As a courtesy, we want to remind you that CrossRef payment terms are "Net 45 days". We are providing this notice because you have not responded to requests for payment on past due invoice(s). Services will be interrupted if your account is not brought current by the close of business day on 11/14/2013. If you need a statement of your account or copies of any invoices, please contact the CrossRef billing department via email at billing@crossref.org If you have already submitted payment, please send us an update with payment information so that a note may be placed in your account. Sincerely, The CrossRef Billing Department
  11. 11. Credit Card Log-In
  12. 12. Credit Card Portal
  13. 13. Payment
  14. 14. Finance & Operations
  15. 15. Summary

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