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Digital Death and Digital Afterlife - AHFE 2015

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Slides presented on July 29th at the 6th International Conference on Applied Human Factors and Ergonomics during the session on Service Fascination Through Emotional Design, Technology, and Gamification

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Digital Death and Digital Afterlife - AHFE 2015

  1. 1.   HSSE  Interna+onal     2015   DIGITAL  AFTERLIFE  AND  DIGITAL   LEGACY   Agnieszka  Maria  Walorska   Founder  and  Managing  Director,  CREATIVE   CONSTRUCTION  HEROES  
  2. 2. 3  BILLION  INTERNET  USERS   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  2  
  3. 3. 2  BILLION  SOCIAL  MEDIA  USERS   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  3  
  4. 4. 1.4  BILLION  FACEBOOK  USERS   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  4  
  5. 5. 10.000  FACEBOOK  USERS  DIE  EVERY  DAY   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  5   Source:  www.inflexwetrust.com  
  6. 6. 1  IN  30  ACCOUNTS  BELONG  TO  A  DEAD  PERSON   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  6  
  7. 7. IF  FACEBOOK  KEEPS  GROWING   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  7  
  8. 8. IF  FACEBOOK  STOPS  GROWING   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  8  
  9. 9. THAT´S  ME  IN  50  YEARS   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  9  
  10. 10. WHAT  IF  I  DIE  TOMORROW?   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  10   Source:  hYp://www.toplessrobot.com/2011/08/heres_a_comic_death_thats_a_real_spoiler.php  
  11. 11. WHAT  HAPPENS  TO  OUR  ACCOUNTS  AFTER  WE  PASS  AWAY?   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  11  
  12. 12. PHYSICAL  DEATH  =  DIGITAL  DEATH?   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  12   Source:  hYp://www.seo-­‐i.co.uk/blog/  
  13. 13. WHY  SHOULD  I  CARE?  I’M  DEAD  ANYWAY.   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  13  
  14. 14. SURVIVING  PARENTS   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  14  
  15. 15. WHAT  HAPPENS  WITH  MY  ACCOUNTS?   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  15  
  16. 16. LOGIN  DATA   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  16  
  17. 17. JUST  DELETE  EVERYTHING?   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  17  
  18. 18. MEMORIAL-­‐MODE   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  18  
  19. 19. JUST  LEAVE  IT  AS  IT  IS?   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  19  
  20. 20. PRIVACY  CONCERNS   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  20  
  21. 21. FIGHTS  WITHIN  THE  FAMILY   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  21  
  22. 22. I‘D  RATHER  TAKE  CARE  OF  IT  MYSELF   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  22  
  23. 23. FACEBOOK:  LEGACY  CONTACT   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  23  
  24. 24. GOOGLE:  INACTIVE  ACCOUNT  MANAGER   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  24  
  25. 25. CAN’T  LOGIN  INTO  GOOGLE   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  25  
  26. 26. CAN’T  LOGIN  INTO  GOOGLE   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  26  
  27. 27. CAN’T  LOGIN  INTO  GOOGLE   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  27  
  28. 28. WHAT  HAPPENS  WITH  ALL  THE  OTHER  ACCOUNTS?   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  28  
  29. 29. SECURESAFE   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  29  
  30. 30. PERPETU   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  30  
  31. 31. NETARIUS   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  31  
  32. 32. MYWONDERFULLIFE   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  32  
  33. 33. MANY  DIFFERENT  APPROACHES   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  33  
  34. 34. DIFFICULT  SUBJECT   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  34   Source:  Dennis  Skley  –  „Unverständnis  ...“  (on  Flickr)  
  35. 35. LACK  OF  KNOWLEDGE   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  35   Source:  Georgi  C  –  „White  dream  (2/2)“  (on  Flickr)   ?
  36. 36. EVERYTHING  SEEMS  INCORRECT   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  36   Source:  hYp://www.lazygamer.net/esports/why-­‐esports-­‐coverage-­‐in-­‐south-­‐africa-­‐sucks/)  
  37. 37. USER  TESTS   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  37  
  38. 38. USER  TESTS?   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  38  
  39. 39. ITERATIVE  PROCESS   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  39  
  40. 40. A/B-­‐TESTING   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  40  
  41. 41. SENSITIVE  DATA   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  41  
  42. 42. WRONG  TIMING   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  42  
  43. 43. WRONG  RECIPIENT   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  43  
  44. 44. IS  THE  PERSON  REALLY  DEAD?   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  44  
  45. 45. LIFETIME  OF  LEGACY  PROVIDERS   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  45  
  46. 46. NEED  FOR  STANDARDIZATION   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  46  
  47. 47. NEED  FOR  SIMPLIFICATION   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  47  
  48. 48. INCREASING  RELEVANCE   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  48  
  49. 49. INCREASING  RELEVANCE   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  49  
  50. 50. INCREASING  RELEVANCE   26-­‐30  July  2015   3rd  InternaKonal  Conference  on  The  Human  Side  of  Service  Engineering  50  
  51. 51.   HSSE  Interna+onal     2015   THANK  YOU   Agnieszka M. Walorska agnieszka@creativeconstruction.de Phone: +49 (0)30 / 4004 1922 www.creativeconstruction.de

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