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SecurVoice from CSSCall Recordingand Screen Capture Solutionsfor the Security Industry www.securvoice.net   •   580 237 81...
Who is CSS• Telephony Solutions to the Security Industry• SecurVoice recording system• NetVanta PoE Managed Switches and R...
What is SecurVoice• Call recording platform for Analog, Digital & IP• Video – Screen recording platform*• Remote and Local...
Features• 100% .Net Technology• Run management reports with report builder• Scaleable from 4 to 4 thousand channels• MySQL...
Features• Record on Demand• Free agent seating (Bob to Mary to John)• User Groups and Profiles (Operators, Sales, Techs)• ...
Digital, Analog & IP recording in 1 location                       Analog Phones                                          ...
SecurVoice Digital & IP recording in 3 locations                                                            CSS IPx Hybrid...
100% Web based user interface
Agent Evaluation with unlimited customizable forms & questions
Custom Reports & Analytics
Custom Reports & Analytics
Quick Select Recording Bar
Alarms
Help
Play a recording from SecurVoice, evaluate & comment
Play a recording from SecurVoice, evaluate & comment
Automation Software Integration
Screen Capture.
Storage Management•Supports multiple databases including MySQL & SQL•Centralized Server or DVD storage•Scheduled and rules...
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SecurVoice Call Recording

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SecurVoice can record IP, Analog or Digital all on the same platform. SecurVoice is browser based and interfaces to all major automation software systems for easy call retrieval. SecurVoice provides for Agent Evaluation, Dispositions, Report Engine and optional screen capture.

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SecurVoice Call Recording

  1. 1. SecurVoice from CSSCall Recordingand Screen Capture Solutionsfor the Security Industry www.securvoice.net • 580 237 8100 • sales@securvoice.net
  2. 2. Who is CSS• Telephony Solutions to the Security Industry• SecurVoice recording system• NetVanta PoE Managed Switches and Routers• nCall TAS Software• Support and Service• SIP trunk circuit provider• 25 Years Security Industry Experience
  3. 3. What is SecurVoice• Call recording platform for Analog, Digital & IP• Video – Screen recording platform*• Remote and Local recording solution• Browser based application• Automation Software Interface with to Bold, SIS, Micro Key, IBS, SGS, MAS & Monitor Soft• Agent Evaluation, Report Builder, Dispositions option*
  4. 4. Features• 100% .Net Technology• Run management reports with report builder• Scaleable from 4 to 4 thousand channels• MySQL Server support• Network based storage with auto backup• Save and Email recordings• Bookmark recordings• Evaluation and scoring• Multi level Permission based access
  5. 5. Features• Record on Demand• Free agent seating (Bob to Mary to John)• User Groups and Profiles (Operators, Sales, Techs)• Self Monitoring with email notification*• Full Call details• Alarm Escalation* diagnostic tools• WAV file encryption. DES, RC2, Triple DES, Rijndeal• Programmable operator screen capture
  6. 6. Digital, Analog & IP recording in 1 location Analog Phones CSS IPx Hybrid PBX or other PBX SecurVoice Recording & 66 Block Storage Server Digital Phones Managed PoE Switch LAN LAN IP Phones
  7. 7. SecurVoice Digital & IP recording in 3 locations CSS IPx Hybrid PBX or other PBX SecurVoice Storage Server 66 Block Digital Phones SecurVoice Recording Server Managed Switch IP Phones LAN MPLS SecurVoice Recording Server LAN 66 Block LAN IP Phones Digital PhonesSecurVoice Recording Server
  8. 8. 100% Web based user interface
  9. 9. Agent Evaluation with unlimited customizable forms & questions
  10. 10. Custom Reports & Analytics
  11. 11. Custom Reports & Analytics
  12. 12. Quick Select Recording Bar
  13. 13. Alarms
  14. 14. Help
  15. 15. Play a recording from SecurVoice, evaluate & comment
  16. 16. Play a recording from SecurVoice, evaluate & comment
  17. 17. Automation Software Integration
  18. 18. Screen Capture.
  19. 19. Storage Management•Supports multiple databases including MySQL & SQL•Centralized Server or DVD storage•Scheduled and rules-based transfer•Scheduled and rules-based file purging•Scheduled and rules-based backup Telephony, SecurVoice, Network and SIP trunk information provided by Communication Service Solutions. www.comservicesolutions.com for all your telephony, network switches, SecurVoice call recording, nCall TAS software and SIP trunk needs. Contact David Crawford dcrawford@comservicesolutions.com Direct 580 548 1605 Tel. 1 866 727 4300

SecurVoice can record IP, Analog or Digital all on the same platform. SecurVoice is browser based and interfaces to all major automation software systems for easy call retrieval. SecurVoice provides for Agent Evaluation, Dispositions, Report Engine and optional screen capture.

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