Gov 2.0 in a gov 1.0 world

1,778 views

Published on

Published in: Education, Technology, Business
  • Be the first to comment

Gov 2.0 in a gov 1.0 world

  1. 1. Applying Gov 2.0 in a Gov 1.0 world<br />Craig Thomler<br />30 September 2011<br />@craigthomler<br />http://egovau.blogspot.com<br />http://au.linkedin.com/in/craigthomler<br />http://www.slideshare.net/CraigThomler<br />
  2. 2. Gov 1.0<br />Magna Carta<br />1215 AD<br />
  3. 3. to 2.0<br />Internet<br />2010 AD<br />
  4. 4. Gov 1.0 to 2.0<br />Magna Carta – 1215 AD<br />Internet – 2010 AD<br />
  5. 5. Government 2.0 represents a fundamental shiftin the relationship betweencitizens and government,to the benefit of both. <br />
  6. 6. Government 2.0 includes...<br /><ul><li>Using tools and techniques enabled by digital technologies to bring citizens 'inside the tent'.
  7. 7. Empowering citizens to be active participants in government decision-making processes and supporting them to do for themselves.
  8. 8. Opening up public data for public reuse to inform and enable new insights, better decisions and more effective policy.
  9. 9. Initiatives from individuals and non-government organisations as well as government.</li></li></ul><li>Government as media<br />
  10. 10. Government as engager<br />
  11. 11. Government as convenor<br />
  12. 12. Government as platform<br />
  13. 13. Government 2.0 in Australia<br /><ul><li>Over 275 online consultations in last two years
  14. 14. Over 380 Departmental Twitter accounts
  15. 15. Over 80 agency mobile apps
  16. 16. Over 70 agency blogs (all levels of government)
  17. 17. Over 45 Facebook pages
  18. 18. Over 40 agency YouTube channels
  19. 19. At least 5 data mash-up competitions</li></li></ul><li>Growth in Twitter use<br />
  20. 20. WA is a 'Tweader'<br />WA is a 'Tweader'<br />83<br />70<br />3.9%<br />44<br />10.1%<br />34<br />25<br />12.3%<br />14<br />5<br />9.9%<br />2<br />7.9%<br />
  21. 21. WA is a 'Tweader'<br />WA is a 'Tweader'<br />9.0%<br />17.3%<br />15.6%<br />25.3%<br />3.9%<br />10.1%<br />15.9%<br />15.3%<br />20.0%<br />30.0%<br />12.3%<br />9.9%<br />7.9%<br />
  22. 22. Building your infrastructure<br /><ul><li>Start monitoring social media (they're already talking about you!)
  23. 23. Reserve account names
  24. 24. Identify needed guidance and policy
  25. 25. Develop internal governance (borrow rather than build)
  26. 26. Identify and mitigate risks
  27. 27. Educate executives and peers
  28. 28. Pilot where social media supports your goals (look for less critical objective)
  29. 29. Build operational guidance to support good practice
  30. 30. Keep executing!</li></li></ul><li>Online infrastructure<br />Engagement hub<br />Monitoring suite<br />Blogs<br />Forums<br />Polls<br />Web reporting<br />Archiving<br />Idea market<br />Groups<br />Social media monitoring<br />Your website<br />Enabling services<br />Outreach activities<br />Social media publishing<br />Forums<br />Blogs<br />URL shortener<br />Survey<br />Groups<br />File transfer<br />Email<br />Email<br />Social media presence<br />Storage (image, video, docs)<br />Facebook<br />Twitter<br />YouTube<br />Groups<br />LinkedIn<br />Foursquare<br />Yammer<br />Forums<br />Mapping<br />Apps<br />
  31. 31. Challenges remain<br /><ul><li>Generation gap
  32. 32. Political climate
  33. 33. Public service culture
  34. 34. Legislation and policy
  35. 35. Speed of change
  36. 36. Adoption and reach
  37. 37. Personal versus professional</li></li></ul><li>Questions?<br />Craig Thomler<br />30 September 2011<br />@craigthomler<br />http://egovau.blogspot.com<br />http://au.linkedin.com/in/craigthomler<br />http://www.slideshare.net/CraigThomler<br />

×