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WHEN IT COMES TO TRAVEL,WE MEAN BUSINESS.
WELCOME TO FLIGHT CENTRE
BUSINESS TRAVEL
With over 20 years’ experience delivering best value travel products,
your trusted name in retail travel can now deliver a business travel
solution to meet your needs. With established industry relationships
and an extensive global network, Flight Centre BusinessTravel
is ideally positioned to negotiate customised travel solutions for
businesses of any size.
2
WE GIVEYOUYOUR OWN PERSONAL
TRAVEL SPECIALIST
A successful business trip can hinge on fast and flexible travel plans.
We ensure that a dedicated account manager looks after your travel
so you don’t have to waste valuable time trying to get through to
a call centre, or trying to amend a travel booking online.You can
rest assured that your dedicated travel specialist is familiar with your
business, as well as your travel needs and preferences, so that even
your last-minute trip is comfortable, cost-effective and convenient.
3
4
LAND PARTNERS
5
AIR PARTNERSYOU’LL GET THE BEST RATES THROUGH
OUR GLOBAL CONNECTIONS
We know your business trips are meant to help your company
grow, not chip away at your profits.You can trust that your personal
account manager has the experience and knowledge to find you
the best travel deals.You will also benefit from Flight Centre’s global
negotiating strength and long-standing relationships with the world’s
top airlines, hotel chains, car-rental companies and travel providers,
ensuring significant savings on your trips.
6
YOU’RE NEVER ALONE WITH OUR FREE
AFTER-HOURS ASSISTANCE
Need to make a last-minute change to your travel plans? No
problem. Business and travel can take unpredictable turns, and that’s
why you need a team that is always available.Your dedicated account
manager is part of a team that always has a member on call for
after-hours support. Best of all, this invaluable service is available at
no extra charge to you.
7
BUSINESS OR LEISURE,WE
HAVE IT COVERED
Want your holidays to be as hassle-free as your
business trips? As an additional value-add we can also
help you plan family vacations and getaways for you
and your employees.This means you’ll enjoy access
to exclusive Flight Centre products such as our
renowned Red Label Holidays, which include a host of
benefits like resort credits and discounts.
7
NO CONTRACTS, JUST
EXCEPTIONAL SERVICE
Here’s the best news – unless you request one, we won’t lock you
into a contract.We believe in exceptional customer service and we
want you to return to us because you believe that we’re the best in
the business – and once you experience our service, we know that
you’ll agree.
9
WE LETYOU CHOOSE HOW
YOU’D LIKE TO PAY
Your travel specialist will be able to advise you on a range of travel
payment options available to you.This includes covering your travel
using credit cards, travel lodge cards and interest free credit accounts.
We also offer convenient bill-back facilities on your accommodation
and car hire that allow all costs to be billed to a central account.
We look forward to tailoring a business travel solution to meet
your needs. Visit our website or contact one of our experienced
business development managers today on the details below.
fcbt.co.za0877 40 5160
ALL THE EXTRAS WITHOUT THE
EXTRA ADMIN
From take-off to touchdown, your Flight Centre specialist can assist
with a full suite of travel arrangements such as securing visas and
passports, organising foreign exchange, providing travel insurance,
making excess baggage arrangements and managing loyalty rewards
and upgrades.We can also set up your company travel policy to
streamline staff travel and secure preferred suppliers.
8
Service Type Transaction Fee Notes
Air
Domestic Airline Ticket R225
Regional Airline Ticket R365 (bordering countries only)
International Airline Ticket R725
Changes / Amendments Free Excluding airline costs
Refunds Free Excluding airline costs/fees
Accommodation
Reservations Free If booked without air, R155
will be charged per personChanges / Amendments Free
Car Hire
Reservations Free
Changes / Amendments Free
General
Transfers and Coach R65
Visa Applications R105
Emergency After-hours Service Free
Travel Insurance Policy Issue Free
Foreign Exchange Orders Free
Delivery / Collection Free
Additional Services
Client Relationship Management Free
Reporting Free
Billbacks Free*
The above fees are per person, per transaction and exclude VAT and third party costs.
Fees are subject to annual increases.
*
Billback fee of R155 applicable for accommodation and car rental bookings of over R1000.
Professional Consulting Fees
1 July 2015 – 30 June 2016
OUR FEES
1110
fcbt.co.za0877 40 5160

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FLIGHT CENTRE BUSINESS TRAVEL INFO

  • 1. WHEN IT COMES TO TRAVEL,WE MEAN BUSINESS.
  • 2. WELCOME TO FLIGHT CENTRE BUSINESS TRAVEL With over 20 years’ experience delivering best value travel products, your trusted name in retail travel can now deliver a business travel solution to meet your needs. With established industry relationships and an extensive global network, Flight Centre BusinessTravel is ideally positioned to negotiate customised travel solutions for businesses of any size. 2 WE GIVEYOUYOUR OWN PERSONAL TRAVEL SPECIALIST A successful business trip can hinge on fast and flexible travel plans. We ensure that a dedicated account manager looks after your travel so you don’t have to waste valuable time trying to get through to a call centre, or trying to amend a travel booking online.You can rest assured that your dedicated travel specialist is familiar with your business, as well as your travel needs and preferences, so that even your last-minute trip is comfortable, cost-effective and convenient. 3
  • 3. 4 LAND PARTNERS 5 AIR PARTNERSYOU’LL GET THE BEST RATES THROUGH OUR GLOBAL CONNECTIONS We know your business trips are meant to help your company grow, not chip away at your profits.You can trust that your personal account manager has the experience and knowledge to find you the best travel deals.You will also benefit from Flight Centre’s global negotiating strength and long-standing relationships with the world’s top airlines, hotel chains, car-rental companies and travel providers, ensuring significant savings on your trips.
  • 4. 6 YOU’RE NEVER ALONE WITH OUR FREE AFTER-HOURS ASSISTANCE Need to make a last-minute change to your travel plans? No problem. Business and travel can take unpredictable turns, and that’s why you need a team that is always available.Your dedicated account manager is part of a team that always has a member on call for after-hours support. Best of all, this invaluable service is available at no extra charge to you. 7 BUSINESS OR LEISURE,WE HAVE IT COVERED Want your holidays to be as hassle-free as your business trips? As an additional value-add we can also help you plan family vacations and getaways for you and your employees.This means you’ll enjoy access to exclusive Flight Centre products such as our renowned Red Label Holidays, which include a host of benefits like resort credits and discounts. 7
  • 5. NO CONTRACTS, JUST EXCEPTIONAL SERVICE Here’s the best news – unless you request one, we won’t lock you into a contract.We believe in exceptional customer service and we want you to return to us because you believe that we’re the best in the business – and once you experience our service, we know that you’ll agree. 9 WE LETYOU CHOOSE HOW YOU’D LIKE TO PAY Your travel specialist will be able to advise you on a range of travel payment options available to you.This includes covering your travel using credit cards, travel lodge cards and interest free credit accounts. We also offer convenient bill-back facilities on your accommodation and car hire that allow all costs to be billed to a central account. We look forward to tailoring a business travel solution to meet your needs. Visit our website or contact one of our experienced business development managers today on the details below. fcbt.co.za0877 40 5160 ALL THE EXTRAS WITHOUT THE EXTRA ADMIN From take-off to touchdown, your Flight Centre specialist can assist with a full suite of travel arrangements such as securing visas and passports, organising foreign exchange, providing travel insurance, making excess baggage arrangements and managing loyalty rewards and upgrades.We can also set up your company travel policy to streamline staff travel and secure preferred suppliers. 8
  • 6. Service Type Transaction Fee Notes Air Domestic Airline Ticket R225 Regional Airline Ticket R365 (bordering countries only) International Airline Ticket R725 Changes / Amendments Free Excluding airline costs Refunds Free Excluding airline costs/fees Accommodation Reservations Free If booked without air, R155 will be charged per personChanges / Amendments Free Car Hire Reservations Free Changes / Amendments Free General Transfers and Coach R65 Visa Applications R105 Emergency After-hours Service Free Travel Insurance Policy Issue Free Foreign Exchange Orders Free Delivery / Collection Free Additional Services Client Relationship Management Free Reporting Free Billbacks Free* The above fees are per person, per transaction and exclude VAT and third party costs. Fees are subject to annual increases. * Billback fee of R155 applicable for accommodation and car rental bookings of over R1000. Professional Consulting Fees 1 July 2015 – 30 June 2016 OUR FEES 1110