Understanding Your Customer - Designing For the Edges - Founders LIVE Influencers Series

C
Craig Damlo
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Understanding Your Customer - Designing For the Edges Craig Damlo Innovation Coach May 2017 - Founders LIVE Influencers Series
“People who design products are experts cursed by their knowledge, and they can’t imagine what it’s like to be as ignorant as the rest of us. Chip Heath Made to Stick
Customer Adoption Cycle
Customer Adoption Cycle
Customer Curve
Customer Curve 68%
Customer Curve 16% 16% Novices Power Users
The Edges - OXO
The Edges - OXO
The Edges - hashtag
We Learn More From Failures
The Edges - Missed Opportunity
The Edges - Captured Opportunity
The Edges Come From the Average
https://www.linkedin.com/in/CraigDamlo Thank you. Any questions? http://www.SoapBoxRocket.com http://www.FoundersLIVE.com
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Understanding Your Customer - Designing For the Edges - Founders LIVE Influencers Series

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Slides to support my second Founders LIVE (https://goo.gl/6ws2Hj) Influencers video series. The series is about understanding your customer, and the second video is: "Designing For the Edges." See the video here: https://youtu.be/ZpPg2wtRv_g

C
Craig Damlo

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Understanding Your Customer - Designing For the Edges - Founders LIVE Influencers Series