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Design Thinking for Systems Innovation


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Invited keynote speech given at the R&D Management Innovation Summit in March of 2016, hosted by Innovation Enterprises. Includes a design thinking overview, how to apply design thinking to systems, and a couple of case studies from the aerospace domain.

Published in: Engineering
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Design Thinking for Systems Innovation

  1. 1. Craig Damlo March 16-17, 2016 – R&D Management Innovation Summit Design Thinking for Systems Innovation
  2. 2. Agenda: ๏Design Thinking Overview ๏Design Thinking for Systems ๏Case Study
  3. 3. Design Thinking Process
  4. 4. Empathize ✤Touches ✤Interacts ✤Selects ✤Repairs ✤Who/What
  5. 5. Define ✤RFIs ✤RFQs ✤SCDs ✤Gemba Walk Insights
  6. 6. Ideate ✤Sketch ✤Brainstorm ✤Adjacencies
  7. 7. Prototype ✤CAD ✤Physical ✤MVPs
  8. 8. Test ✤Mockups ✤Full size ✤Sample
  9. 9. Case Study ๏806835 – Cylinder/Valve Assembly ๏747-8 Oxygen Supply
  10. 10. Oxygen System ๏Lighter Weight System ๏Open/Closed Indication
  11. 11. Open/Closed ๏Old system had an indication ๏Planes were taking off with valves closed
  12. 12. Who Touches It ๏Machinists – Initial Installation ๏Engineering – Certification ๏Mechanics – Field Operations ๏Inspectors – Field Operations
  13. 13. Working Conditions ๏Factory ๏Well Lit ๏Climate Controlled ๏Field ๏Not Well Lit ๏Not Climate Controlled ๏In Use ๏No Interaction
  14. 14. Initial Concepts
  15. 15. Installation Location ๏Side Wall ๏Floor Panels ๏Ceiling Panels
  16. 16. Final Concept
  17. 17. Final Product ๏Glove Friendly ๏270O Visibility ๏20 lbs Weight Savings – 280 lbs Shipset
  18. 18. Key Takeaways •Empathy is still important for systems level components •Define your own products, use specifications as minimums •Ideation is more than just brainstorming
  19. 19. Thank you. Any questions?