Today’s Speakers
Neal Amsden
Sr. Director, Marketing
Coupa
Srini Rao
Director, Global Procurement
Armstrong
Kevin Turner
V...
What’s on the Agenda
§  Who’s Coupa (briefly)
§  Armstrong’s 3 Year Success Story
§  Coupa Customers for Life (even mor...
Who is Coupa: Our Mission
Delivering software innovation
that breeds responsible spending
while impacting the company bott...
Who is Coupa: Our Mission
Delivering software innovation
that breeds responsible spending
while impacting the company bott...
Who is Coupa: Our Mission
Delivering software innovation
that breeds responsible spending
while impacting the company bott...
A Unified Suite Of Financial Applications
InvoicingExpenses
Customer Momentum
1Q144Q13
400+ customers hq’d in over 40 countries
120% growth YOY for 6 years
95%+ renewal rate
Forrester Wave:
eProcurement Q2 2014
§  11 vendors rated on 69 criteria
§  Coupa received highest scores
"Coupa has one ...
Who is Armstrong?
§  Founded in 1860 as cork business
§  Revenues ~$2.6 billion
§  35 plants in eight countries
§  ~8,...
Business Challenges
Utilized Lean to develop system requirements addressing key
organization and process pain points
Incre...
Coupa Delivered
§  Intuitive Solution
§  Superior buyer toll gate management
§  Integrated supplier on-boarding
§  Cou...
Coupa @ Armstrong
Corporate
Campus Fully
Launched
2012 2013 20142011
North America
Plants Live
China (May) India (Feb) Eur...
Challenges Met With Success
Vast improvement on all 4 vectors of differentiation,
but our work is not complete
Increased
V...
Metrics for Success: 2011 vs 2013
Paper PO
Continuous Improvement provides for process and cost savings
Spend Under Manage...
Coupa Helps Drive Business Impact
§  Divestiture of under performing
businesses
§  Internal restructuring and outsourcin...
Key Learnings
§  Leadership’s continued support beyond
initial project buy in
§  Procurement and IT Roadmap Alignment
§...
Coupa Customers For Life
Mission – “Ensure the renewability, growth, reference-ability, and overall
long-term health and s...
Wrap up
Neal Amsden
Sr. Director, Marketing
Coupa
Srini Rao
Director, Global Procurement
Armstrong
Kevin Turner
VP, Custom...
Coupa Demos: Live Every Week
coupa.com/demo
Thank You!
Upcoming SlideShare
Loading in …5
×

Manufacturing Success - $200M in Cost Reduction at Armstrong

1,555 views

Published on

Find out how Armstrong achieved $200M in Cost Reduction.

Published in: Technology, Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,555
On SlideShare
0
From Embeds
0
Number of Embeds
33
Actions
Shares
0
Downloads
15
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Manufacturing Success - $200M in Cost Reduction at Armstrong

  1. 1. Today’s Speakers Neal Amsden Sr. Director, Marketing Coupa Srini Rao Director, Global Procurement Armstrong Kevin Turner VP, Customers for Life Coupa
  2. 2. What’s on the Agenda §  Who’s Coupa (briefly) §  Armstrong’s 3 Year Success Story §  Coupa Customers for Life (even more briefly) §  Q&A Throughout
  3. 3. Who is Coupa: Our Mission Delivering software innovation that breeds responsible spending while impacting the company bottom line
  4. 4. Who is Coupa: Our Mission Delivering software innovation that breeds responsible spending while impacting the company bottom line
  5. 5. Who is Coupa: Our Mission Delivering software innovation that breeds responsible spending while impacting the company bottom line
  6. 6. A Unified Suite Of Financial Applications InvoicingExpenses
  7. 7. Customer Momentum 1Q144Q13 400+ customers hq’d in over 40 countries 120% growth YOY for 6 years 95%+ renewal rate
  8. 8. Forrester Wave: eProcurement Q2 2014 §  11 vendors rated on 69 criteria §  Coupa received highest scores "Coupa has one of the best user interfaces combined with broad functionality and flexible configuration." coupa.com/forrester
  9. 9. Who is Armstrong? §  Founded in 1860 as cork business §  Revenues ~$2.6 billion §  35 plants in eight countries §  ~8,700 employees We are a Global Company, we need a Global Solution
  10. 10. Business Challenges Utilized Lean to develop system requirements addressing key organization and process pain points Increased Visibility of Spend §  40%+ of rogue spend §  Fragmented / unleveraged buying §  Disparate global reporting data Process Automation §  Largely manual process (non-US) §  47+ Process steps §  9 Approval processes §  10 Non-integrated systems Common Global Process §  Fragmented /laborious supplier on-boarding §  Manual/offline tools to manage spend and procurement processes Improved User Experience §  Complex Legacy systems §  Offline management by Excel §  Lack of process knowledge
  11. 11. Coupa Delivered §  Intuitive Solution §  Superior buyer toll gate management §  Integrated supplier on-boarding §  Coupa shared our vision 11 Extensive RFx process undertaken; Coupa was the clear winner
  12. 12. Coupa @ Armstrong Corporate Campus Fully Launched 2012 2013 20142011 North America Plants Live China (May) India (Feb) Europe under review SCOPE § Indirect Services & Non Inventory Goods § Plants Go Live in 30 days NEXT INITIATIVES § Coupa Supplier Network Refresh § Order to Payment System
  13. 13. Challenges Met With Success Vast improvement on all 4 vectors of differentiation, but our work is not complete Increased Visibility of Spend Process Automation Common Global Process Improved User Experience §  26 Process steps §  2 Approvals within one system §  3 Fully-integrated systems §  Single global platform/ toolset §  Actively managed spend with improved visibility §  Single source for global indirect spend §  88% Spend under management §  Automated & Integrated supplier on-boarding §  Enterprise standard business process/tools §  Intuitive web-based “shopping” §  One place to shop, with real time online status §  Coupa drives process clarification/education
  14. 14. Metrics for Success: 2011 vs 2013 Paper PO Continuous Improvement provides for process and cost savings Spend Under Management 88%56% Catalog POs 26%0% ACH Payments 58%33% 100%0% No Cost PO Flip Invoicing 78%0% Fully Integrated Invoicing 22%0%
  15. 15. Coupa Helps Drive Business Impact §  Divestiture of under performing businesses §  Internal restructuring and outsourcing §  Increased productivity in our manufacturing through LEAN §  Efficient working capital management §  Improved sourcing and P2P process compliance Benefits include price initiatives and procurement driven or supported productivity initiatives $200m internal cost reduction in the past 3 years
  16. 16. Key Learnings §  Leadership’s continued support beyond initial project buy in §  Procurement and IT Roadmap Alignment §  Do not change policies during solution deployment §  Never underestimate the impact of change management Closed loop learning facilitating expedited further rollouts
  17. 17. Coupa Customers For Life Mission – “Ensure the renewability, growth, reference-ability, and overall long-term health and success of Coupa’s customers.” Strategy, expansion and adoption initiatives Business and usage reviews focused on your savings goals Executive Engagement Manage and coordinate interaction with Coupa Product Management Your Advocate at Coupa
  18. 18. Wrap up Neal Amsden Sr. Director, Marketing Coupa Srini Rao Director, Global Procurement Armstrong Kevin Turner VP, Customers for Life Coupa
  19. 19. Coupa Demos: Live Every Week coupa.com/demo
  20. 20. Thank You!

×