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Keynote: Welcome by CEO

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Matt is a proven technology executive and general manager with nearly two decades of experience leading global organizations. Most recently, as President of Worldwide Field Operations for Veritas Technologies LLC, Matt led a 4,200 person team responsible for all aspects of sales, customer retention, channels, services, and support. Before that, as Chief Product Officer for Veritas’ $2.5B business, he led strategy, product management, product marketing, engineering, support, hardware operations, and cloud delivery. During his tenure, he revitalized the company strategy, increased operational efficiency, delivered growth across the portfolio, and was instrumental in the separation of Veritas from Symantec. Matt previously held a variety of senior leadership positions at Symantec Corporation and Cisco Systems. He holds a bachelor’s degree in Electrical Engineering from Northwestern University and a master’s degree in Business Administration from the Stanford Graduate School of Business.

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Keynote: Welcome by CEO

  1. 1. Matt Cain CEO
  2. 2. % 52%OFS&P500HASDISAPPEARED INTHELAST15YEARS 25
  3. 3. 4315 AVERAGELIFEOFCOMPANY DOWNFROM67YEARSTO15YEARS
  4. 4. 7 BY2027,MORETHAN75%OFTHES&P500WILLBECOMPANIESTHAT WEHAVENOTYETHEARDOF %5
  5. 5. PURSUIT OF CONSTANT COMPETITIVE EDGE
  6. 6. RELENTLESS PURSUIT OF INNOVATION
  7. 7. BUT WHAT DOES DIGITAL TRANSFORMATION MEAN FOR YOU?
  8. 8. ORGANIZATIONAL COMMITMENT SMART INVESTMENTS CUSTOMER ENGAGEMENT
  9. 9. 70% of global 500 with dedicated DX teams Technology spending by 2020 IT LoB
  10. 10. DX investment by 2019
  11. 11. Cloud IoT Big Data Mobile
  12. 12. Cloud IoT Big Data Mobile $1tnin IT spending More than
  13. 13. Cloud IoT Big Data Mobile $1tn savings a year
  14. 14. Cloud IoT Big Data Mobile 50x growth rate in business data
  15. 15. Cloud IoT Big Data Mobile ecosystem 3tn$
  16. 16. ORGANIZATIONAL COMMITMENT SMART INVESTMENTS CUSTOMER ENGAGEMENT
  17. 17. The cost of a poor experience won’t willingly do business with your company again will leave for your competition
  18. 18. Ç Companies with strong customer experience retain 89% of customers versus 33% retained by low CX companies
  19. 19. Ç By 2020 customer experience will overtake price and product as the key brand differentiator
  20. 20. 8 seconds
  21. 21. Human-centred design Customer-focused operations Data driven understanding Tech-enabled applications Database
  22. 22. OUR MISSION IS TO BE

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